My central vacuum system stopped working due to unknown causes. Based on very positive reviews from Angie's List, I decided to try Rickman's. Right away on the telephone, I could tell from their questions, that they were very knowledgeable with regard to this type of equipment. They said they could be at my place (around 20 miles from their facility) within about two hours. They asked me to tell them the model number so they could be sure to show up with the proper equipment to repair any failed component. Sure enough, the repairman from Rickman's showed up right on time, with a large box containing possible replacement parts, principle among which was a replacement motor, since following their inspection, they concluded my old motor had failed and frozen in position. Within ten minutes, the repairman had replace the motor with a new one and put everything back together, as good as new. He left within 20 minutes of his arrival, leaving a very satisfied customer. Total cost of $409 conissted of $130 for the service call plus $279 for the new motor; I thought this was very fair. I want to nominate Rickman's for Angie's page of happiness recognition.