Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Conditioned Air Co of Naples LLC

Electrical Baseboard or Wall Heater - Repair, Architect, Central A/C - Install,

About us

We are a full service HVAC company with offices in Naples, Ft. Myers and North Venice, Florida. We serve the SW coastal communities from Bradenton to Everglades City and the adjoining inland communities in those counties. Conditioned air has over 300 full time employees, including more than 65 service technicians, and we have over 35,000 units under contract. We were named the Contractor of the Year for 2010 by the ACCA and received the Uncommon Friends Foundation Business Ethics Award in 2011. 2012 marked our 50th anniversary. Most recently in 2014, Conditioned Air was awarded Best Contractor to Work For in the South by the ACHR NEWS magazine.

Business highlights

Emergency services offered
63 years of experience

Services we offer

& Filtration. Refrigeration Equipment & Ice Machines. Pool Heaters. Custom Ductwork Fabrication., Residential & Commercial Repair & Installation. Maintain Heating & Air Conditioning. Heat Pumps. Indoor Air Quality. Air Cleaners. Thermostats. Dehumidifying Systems, Ventilation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
4%
2
1%
1
1%
Showing 1-25 of 221 reviews
John R.
Aug 2024
1.0
$1,500
Have owned several homes and never dealt with a company this bad We had them install a new AC unit 8 months ago, they have been out 3 times to fix, as it isn’t working. They are asking for $900 to come out - stay away from this company

Susan A.
Feb 2021
4.0
Yes, I recommend this pro
They were great, they have a very good service. We were actually past due on our maintenance but they still provided good quality service on our unit.
Response from Conditioned Air Co of Naples LLC

"Member, I’m very glad you had a good experience with the people of Conditioned Air. Maintenance is important and it’s great you have a service agreement with us. I’m pleased to hear that we could help out even if the maintenance was overdue and provide the quality of service you deserve. Thank you for the time it took to write the review. We do appreciate it. Theo Etzel"


Mary B.
May 2019
4.0
$250
Fine. They are very expensive. If you want prompt, solid service and are not price sensitive they are a good option. But if you have the time to shop around and line up a competent alternative that understands your system I would do that.

Pauline H.
Oct 2018
5.0
Yes, I recommend this pro
$400
The technician was thorough and even called me two days later to check that what he had done had improved the functioning of my ac. It hadn't but that was because when we went into the attic a few days later we discovered our usual service company had sabotaged the unit to encourage us to buy a new ac and air handler.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for allowing us the opportunity to assist you with the trouble you were experiencing from another company. Sadly, the high pressure sales culture at some companies causes people to stray from doing the right thing for the customer. I'm sorry you experienced this but glad we could help sort things out for you. Thank you also for taking the time to write in and for the "A" grade. That means a lot to the team here. If we can be of further assistance, please let us know. Thanks again, Theo Etzel"


Mary B.
Aug 2018
5.0
Yes, I recommend this pro
We have only had good experiences as far as service quality and customer service. They are very expensive.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for the overall rating of "A" for our service quality and customer service. I'm glad that you have only had good experiences with our people; that is certainly our goal and nice to hear. I am sorry to learn that you feel we are very expensive. We do work diligently to keep our expenses in line with providing a value to our customers. Since our team of service professionals is paid for their expertise and not compensated by commissions on parts used in repairs or paid a split of the repair bill, as with many other companies, we feel we can deliver a better experience, lower overall costs, and honest service and repairs for our clients. Thank you again for taking the time to write and let us know we are doing a good job. I hope you have many years of trouble free service from your system and appreciate the loyalty to Conditioned Air should you need us in the future. Theo Etzel"


Bette B.
Jul 2018
5.0
Yes, I recommend this pro
service was very good.
Response from Conditioned Air Co of Naples LLC

"Member, We so appreciate the loyalty shown with your reviews spanning four+ years of service. It is very gratifying to know that we performed to your "A" level and thank you for trusting us with your service needs. Thank you for taking the time to let us know how we are doing. I wish you many years of trouble free operation from your system and commend you for taking good care of it through a planned maintenance program with the people of Conditioned Air. Thank you again, Theo Etzel"


Bette B.
Jul 2018
5.0
Yes, I recommend this pro
service was good.
Response from Conditioned Air Co of Naples LLC

"Member, We so appreciate the loyalty shown with your reviews spanning four+ years of service. It is very gratifying to know that we performed to your "A" level and thank you for trusting us with your service needs. Thank you for taking the time to let us know how we are doing. I wish you many years of trouble free operation from your system and commend you for taking good care of it through a planned maintenance program with the people of Conditioned Air. Thank you again, Theo Etzel"


Bette B.
Jul 2018
5.0
Yes, I recommend this pro
The service was good.
Response from Conditioned Air Co of Naples LLC

"Member, We so appreciate the loyalty shown with your reviews spanning four+ years of service. It is very gratifying to know that we performed to your "A" level and thank you for trusting us with your service needs. Thank you for taking the time to let us know how we are doing. I wish you many years of trouble free operation from your system and commend you for taking good care of it through a planned maintenance program with the people of Conditioned Air. Thank you again, Theo Etzel"


Ben G.
Jun 2018
5.0
Yes, I recommend this pro
$100
Excellent no problems no attempt to upsell
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for your "A" rating and having us back into your home the next time you need us. I really appreciate the comment about no attempt to up-sell as that is something we stress in our company. Thank you for taking the time to write about our team and letting us know how we did. Thanks again for your loyalty and trusting Conditioned Air with your needs. Theo Etzel"


Thomas W.
May 2018
5.0
Yes, I recommend this pro
good very through
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for letting us know that we earned an “A” for the [Member Information Removed] we handled your maintenance. And, thanks for being a loyal customer and having a service plan in place. I wish you years of trouble free operation from your system and thank you again for taking the time to write. Theo Etzel"


Vicki G.
Feb 2018
5.0
Yes, I recommend this pro
Very thorough
Response from Conditioned Air Co of Naples LLC

"Member, I appreciate your loyalty and taking time to grade our performance. I'm glad you found that we performed at an "A" level and, although earning a "B" for price, I am glad you still find us a value for the level of service we provide and will hire us again. Thank you. Thank you again, Theo Etzel"


Ralph B.
Dec 2017
5.0
Yes, I recommend this pro
$2,700
No issues.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for your confidence in our people to take care of your air conditioning needs. I'm glad we earned an "A" from you for your overall experience with us. That means a lot. Thank you also for the loyalty to hire us again should the need arise. We all appreciate the trust and business. Theo Etzel"


Robert S.
Nov 2017
5.0
Yes, I recommend this pro
$15,000
Price was a little on the expensive side. They did a good job. I think the professionalism is what stood out with me. They were different from other AC companies
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for your business and for rating us nearly straight "A's." I'm very glad that you would hire us again and I thank you for your loyalty. I'm glad you had a great experience with our people and extending your trust to us means so much. We don't take that responsibility lightly. I hope you get many more years of enjoyment out of your system and thanks again for taking the time to submit a review. Theo Etzel"


Douglas S.
Oct 2017
5.0
Yes, I recommend this pro
Well. There was a drain problem and a switch had stopped the system.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for calling on us when you needed a problem solved. I’m glad we were able to assist you and thank you for your business and trust in our people. Also thanks for taking the time to post a review and for the “A” rating. Again, we appreciate you as a customer and hope all remains trouble free for your system. Theo Etzel"


Sal F.
Oct 2017
5.0
Yes, I recommend this pro
$8,500
Fabulous work done. Upgraded from single stage Lennox to two stage Carrier.
Response from Conditioned Air Co of Naples LLC

"Member, Thanks for taking time to write about your experience with the people of Conditioned Air. I’m glad you found us to be worthy of an “A” rating. I’m also glad you are enjoying your two stage system. They really do increase the comfort level and do so efficiently. Thanks again for the trust in us and the business. Theo Etzel"


Linda T.
Sep 2017
5.0
Yes, I recommend this pro
unknown
Response from Conditioned Air Co of Naples LLC

"[removed member name], Thank you for rating our team an "A." We appreciate the confidence you placed in us to help you with your service need. It's nice to know you will use us again when the need arises. Thank you again for the business and the review. Theo Etzel"


Patricia K.
Aug 2017
5.0
Yes, I recommend this pro
$1,100
.
Response from Conditioned Air Co of Naples LLC

"Member, We so appreciate the "A" rating you gave us for our service work in May. Thank you for taking the time to write and tell us you would hire us again. That means a lot to our whole team. I certainly hope you have many years of trouble free operation from your system. Please know we are always available to help should you need it. Thank you again for your review and trust in our people. Theo Etzel"


Kimberly B.
Aug 2017
5.0
Yes, I recommend this pro
5 Plus stars Conditioned Air made the process as painless as possible for our guests and staff. They were informative, professional, and clean (They even put down construction paper to protect our new floors.) They stayed late in the day to make sure every thing was PERFECT! We will use them again and again. Kimberly Hawthorn Suite Naples, FL
Response from Conditioned Air Co of Naples LLC

"Member, Thank you so much for the review and the "A" ratings you left us. It was a pleasure to work with your team on the AC replacement. Thanks so much for trusting us with this project. You do a lot for the community and we appreciate the continued investment in our non-profits that help people. We will be sure to recognize the people involved in your project and let them know how much you liked their work. Thanks again for taking the time to write. We certainly appreciate the business. Theo Etzel"


Patricia F.
Aug 2017
5.0
Yes, I recommend this pro
They have a competitive price and are very reliable.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for the "A" rating and for being a loyal customer that would hire us again. We certainly appreciate the business and your trust in the people of Conditioned Air. Thanks for allowing us to serve you. Theo Etzel"


Harry G.
Jun 2017
5.0
Yes, I recommend this pro
$6,800
Couldn't be more pleased ........ Professional, on-time, very competitive pricing, Quality and Value, completed job on schedule, completely cleaned up when installation was completed and you would never know that they were here.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for the very nice words you used to describe your experience with our people. We so appreciate the trust you placed in Conditioned Air and our team. We love it when we are viewed as an "A" player in our performance and love to serve our customers to exceed their expectations. I wish you many years of trouble free operation from your new system and thank you again for choosing to business with us. Theo Etzel"


Paul Z.
Jun 2017
5.0
Yes, I recommend this pro
This is an excellent company with which to do business. Their fees are a bit higher than those charged by other service providers, but their reliability and the ease of doing business with them compensate.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for your great feedback. We appreciate your taking the time to write such a nice review. We want to be a value to our customers and make it easy to do business with us. Thank you for the "A" grade and saying you would hire us again. Those are compliments we really appreciate. Thanks again. Theo Etzel"


Stan D.
May 2017
4.0
Yes, I recommend this pro
.
Response from Conditioned Air Co of Naples LLC

"Member, Thanks for taking the time to write. Our goal is to be a "A" company and hopefully the next time you need us we will live up to that standard. I appreciate the trust you placed in the people of Conditioned Air and the fact that you would have us back in your house again. That means a lot to us. Thank you, Theo Etzel"


Anton M.
May 2017
1.0
Have not used the provider
Response from Conditioned Air Co of Naples LLC

"Member, I'm sorry you did not get to experience the Conditioned Air difference in the way we approach the customer experience and how and why we treat people the way we do. I hope you may reconsider that in the future. I do hope you were able to find a company that delivered the value you were looking for and that you had a successful encounter with them. All the best. Theo Etzel"


Robert B.
May 2017
5.0
Yes, I recommend this pro
Very well, would recommend.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you for rating us an "A" and recognizing the value of a service agreement. We appreciate the trust you have in our people. We will strive to continue to live up to the grade you gave us in each of our interactions with you. Thank you again, Theo Etzel"


Brian M.
Apr 2017
5.0
Yes, I recommend this pro
Good, reliable service. Professional and prompt. They contact us with reminder. Fair pricing.
Response from Conditioned Air Co of Naples LLC

"Member, Thank you so much for your loyalty and trust in our people. I'm very glad you find a good value in our service and maintenance. Thanks for taking the time to write about your experience. Theo Etzel"

...
Showing 1-25 of 221

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Conditioned Air Co of Naples LLC is currently rated 4.8 overall out of 5.
Conditioned Air Co of Naples LLC accepts the following forms of payment: CreditCard
Yes, Conditioned Air Co of Naples LLC offers free project estimates.
No, Conditioned Air Co of Naples LLC does not offer eco-friendly accreditations.
No, Conditioned Air Co of Naples LLC does not offer a senior discount.
Yes, Conditioned Air Co of Naples LLC offers emergency services.
No, Conditioned Air Co of Naples LLC does not offer warranties.

Contact Information

3786 Mercantile Ave, Naples, FL 34104

Share project details to get started.