They sent one , they came and saw, and suggested to replace everything as the cost is not much difference between Just replacing the Back-up verses, replacing everything including new Primary and Back-up. I said, thats fine and we scheduled it. For installation in two weeks, some one else came, and he suggested to leave the old Primary as it is, as it is working now, he said, "instead, I will install the new Primary, right next to the old one, and install the back-up, so that you will have two primary and one back-up, so total three, which would be much better". I said, that sounds good, go ahead. But did not know that he was just trying to make less work for him and at the end I found out he did a pretty bad job, left the work area so bad and did not c*** properly the sump pump well and he took way way longer. I was not at all happy at the end, but I left it there. But in 4 weeks, to my surprise, the Sump-pump failed. I called Excel ,and explained I was not happy with the first guy who came to install, they sent a different plumber this time and saw the job last person did, and he himself said, yes, he did not do a good job, and I will replace the whole Sump Pump again. I was happy to know that and I said go ahead. So, he replaced Primary and Back-up sump-pump and left. But in 8 weeks, one day, I went downstairs and found out water everywhere. I was really really shocked to know that all three ( Old Primary, New Primary and New Back-up System) failed and water rushing into my Basement. I called Excel and I was trying to see what happened and try to fiddle with the pump. Then new Primary came back as something was struck and it was not working, and when I touched it, new primary came up and it pumped water. By the time Excel guy came, all the water was pumped up and he diagnosed that 1. Old Primary Failed 2. New Primary was struck and did not start 3. new Back-up Fuse gone thats why all three failed and your basement got flooded. He found some fuse and replaced it and charged me $200. I gave him $200. He did not do anything else, did not remove the failed old primary pump. So, in Next 4 weeks, I again called Excel and explained the situation and they sent some one else this time ( 4th new guy) He said, and agreed that the first guy who came to install my Sump-pump should have removed the old Primary as it is in very bad shape and rusty and taking up lot of space, he said, he can remove it and re-pipe it but it costs me $$$ about $250. I said, I can not pay a single dime, as I already paid more than $1400 so far. But he does not want to fix it even though it was Excel who supposed to take care of this mess even caused Water damage in my basement. So, Excel supposed to install new Sump-Pump and Back-up, instead, my old Primary is still in Pit and they had to install two times the new sump-pump and my basement was flooded like h***. So, please dont ever call Excel Plumbing. I hate to write this review on any business, but I am so frustrated with the work they have done and at the end, it is still not fixed. Sorry, please, I do not recommend Excel Plumbing. "},"url":"https://www.angi.com/companylist/us/il/wheeling/excel-plumbing-reviews-2075179.htm"},"position":3},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"S.A. WEIDNER, INC","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Michelle S."},"reviewBody":"This was the second time I had called Weidners about excessive water in my sump. I called them about a month earlier when my sump pump was pumping about every 12-15 minutes which continued 24/7. Then the time decreased until it was pumping every 8 minutes and finally every 2-3 minutes. Weidners came out twice and both times, one guy tall with long brown hair and one short and stocky, argued with me. My home sits high on a hill and we have an 8' covered porch around 3/4s of our home which limits the amount of water around our foundation. I've lived in this house for 15 years and our sump pump has never pumped this much ever. I thought that perhaps the outside line had frozen or collapsed and the water was recycling. Finally I called another plumber and he discovered that the line was blocked and YES, the water was just recycling as I suspected. Michael installed a temporary, above-ground line and now everything seems to be back to normal. Don't waste your time calling Weidners, unless the job is easy, they don't want to be bothered. "},"url":"https://www.angi.com/companylist/us/il/wauconda/sa-weidner%2C-inc-reviews-4135459.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Halan & Co Plumbing","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Allison W."},"reviewBody":"A couple of weeks prior to the service, we had called Stan for an estimate to put in a new battery backup sump pump even though we had no issues with our existing sump pump, yet. Stan sent in his estimate for the requested battery backup system and it arrived in a few days. A day after we received his estimate, we started to have problems with our sump pump. The rain storms came and then we had water issues. We called Stan on a Saturday and left a message stating that our sump pump went out and we had some water leakage. Knowing that it was the weekend, we were not sure if he worked on Saturday. We thought that we would need a very expensive battery backup system but when Stan came over on Monday, July 1. he saw that we did not need a battery backup. Instead, Stan said we needed a regular sump pump (to act as an ejector pump, as I understand it) from our basement to the overhead piping. Instead of selling us a system we did not need, he sold us the less expensive heavy duty sump pump instead of battery backup type. While in the pit, he told my husband that our check valve was not very sturdy and he highly recommended a new heavy duty check valve to be installed. Otherwise, we may find our selves with sewage leaking into our basement. We elected to have the new check valve installed. "},"url":"https://www.angi.com/companylist/us/il/barrington/halan-and-co-plumbing-reviews-93442.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ROSELLE PLUMBING","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Steven S."},"reviewBody":"Really well. Our sump pump problems are solved. "},"url":"https://www.angi.com/companylist/us/il/roselle/roselle-plumbing-reviews-2179980.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ATR Plumbing & HVAC Inc","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Matt W."},"reviewBody":"ATR Plumbing has been doing work in my house for many years. ATR Plumbing always leaves my house clean and I trust their suggestions and recommendations. One of my sump pumps stopped pumping water and only made a buzzing sound. I called ATR Plumbing and Billy came out the next day. I have dual alternating sump pumps (set up and installed by ATR Plumbing), so it was not an emergency. Billy took the sump pump out to check it and it started working, but it made a slight grinding noise when it started. He took it apart for further inspection and everything looked fine, there was no indication of the cause for the grinding. He put it back together and it worked but he was concerned because it still made noise. With dual alternating sump pumps if it failed again it would still not be an emergency. I know the sump pump will fail sooner or later and I could save time and a service call, so I asked him to replace it. We both agreed that this is probably the best most cost effective solution. Billy replaced the sump pump and when he left you couldn't even tell he was there (other than my sump pump didn't make any noise).
"},"url":"https://www.angi.com/companylist/us/il/ingleside/atr-plumbing-and-hvac-inc-reviews-299289.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Matula Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Eva P."},"reviewBody":"The work went well. He was timely, neat and informative about the new sump pump system that I wanted a quote on."},"url":"https://www.angi.com/companylist/us/il/des-plaines/matula-plumbing-inc-reviews-2301600.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Basement Flood Protector Inc","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Kevin C."},"reviewBody":"After having a sump pump installed by a previous company two months ago and still getting water in my basement, I called Basement Flood Protector which I found through Angies List. They arrived on time, identified the problems caused by the prior company and determined a new sump pump and back-up were necessary. The installers came the next day, on time, and corrected the problem. They even fixed another problem I was having without charging anything additional. In addition to being prompt and knowledgeable, they seemed to really care about getting the work done the right way."},"url":"https://www.angi.com/companylist/us/il/lake-zurich/basement-flood-protector-inc-reviews-75447.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"MIDWEST SEWER AND PLUMBING LLC","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Kevin C."},"reviewBody":"Using this company has been the worst vendor experience of my life. We hired them in August of last year to complete a drain system to prevent water from accumulating in our window wells. After 2 months of almost daily frustration, we were told they were done and the system would work. At the winter thaw in February, all of our window wells were full and we needed them to come out and demanded another plumber come out. They sent the same plumber who then tried to install a sump pump in the outside of our house and demanded more money! We advised him that the outside sump pump was against code and wouldn't work. We were then subsequently told by other plumbers the work they did was the worst they'd ever seen and we should sue them. The plumbers came out and installed a sump pump inside the house, but that was a painstaking process as they had different kids come out and they all made mistakes - including cracking our foundation when they installed the sump pump. After all this time, they finally said they were finished and they laid sod where they had dug up my yard. In watering the sod, I've gotten water in my house again and have now been told its due to the terrible job they did in laying the sod and in the cheap sump pump they installed. Really just a terrible experience. I'm now paying another company $2000 to complete the job right."},"url":"https://www.angi.com/companylist/us/in/gary/midwest-sewer-and-plumbing-llc-reviews-452045.htm"},"position":10}]}
Sump Pump Installation reviews from real Angi homeowners in Willow Springs, IL
I called Excel Plumbing in September 2015 to replace the Back up Sump-pump as it failed. They sent one , they came and saw, and suggested to replace everything as the cost is not much difference between Just replacing the Back-up verses, replacing everything including new Primary and...
A couple of weeks prior to the service, we had called Stan for an estimate to put in a new battery backup sump pump even though we had no issues with our existing sump pump, yet. Stan sent in his estimate for the requested battery backup system and it arrived in a few days. A day after we...
Steven S.
5.0
06/2013
Really well. Our sump pump problems are solved.
Matt W.
5.0
12/2012
ATR Plumbing has been doing work in my house for many years. ATR Plumbing always leaves my house clean and I trust their suggestions and recommendations. One of my sump pumps stopped pumping water and only made a buzzing sound. I called ATR Plumbing and Billy came out the next day. I...
Eva P.
5.0
05/2011
The work went well. He was timely, neat and informative about the new sump pump system that I wanted a quote on.
Flo-Maxx is a leader in the sewer Industry, We are family owned and operated. We have all the latest equipment in the plumbing industry combine that with our reasonable prices you can't lose, give us a try!!
"It went well, liked their services."
Benjamin B on April 2025
Flo-Maxx is a leader in the sewer Industry, We are family owned and operated. We have all the latest equipment in the plumbing industry combine that with our reasonable prices you can't lose, give us a try!!
We at Abarca Sewer have practical, efficient methods innovative techniques to keep us ahead in our industry. We work and practice a highly ethical clean environment and workmanship for each one of our customers with a touch of class giving our customers top notch service, satisfaction and guaranteed . We have over 20 years in sewer and drain cleaning specializing in power Rodding, hydro jetting and camera inspections
"I would not recommend this company because of lack of professionalism. They installed an ejector pump in March. I requested a specific brand of pump, and he claimed that he was not able to find it. After three months, I called because the ejector pump was running non stop. I called before 12 noon and he said he would arrive before 3. At 3 I called several times. He text me saying he “could not rush and he almost got into a car accident”. I replied asking when I should expect him. I waited until 10 pm and never got a response or phone call back. I hired another plumbing company to resolve the issue."
Martha M on June 2025
We at Abarca Sewer have practical, efficient methods innovative techniques to keep us ahead in our industry. We work and practice a highly ethical clean environment and workmanship for each one of our customers with a touch of class giving our customers top notch service, satisfaction and guaranteed . We have over 20 years in sewer and drain cleaning specializing in power Rodding, hydro jetting and camera inspections
"I would not recommend this company because of lack of professionalism. They installed an ejector pump in March. I requested a specific brand of pump, and he claimed that he was not able to find it. After three months, I called because the ejector pump was running non stop. I called before 12 noon and he said he would arrive before 3. At 3 I called several times. He text me saying he “could not rush and he almost got into a car accident”. I replied asking when I should expect him. I waited until 10 pm and never got a response or phone call back. I hired another plumbing company to resolve the issue."
Able Sewerage Company, in Chicago, IL, is the area's leading sewer cleaning company serving Cook, Will and Kankakee counties since 1957. We offer sewer cleaning and repair, sump pumps, sewer construction, rodding, sewer and septic inspection and more. For all your sewer cleaning and repair needs, contact Able Sewerage Company in Chicago.
"Never received an on line quote"
Marty S on December 2020
Able Sewerage Company, in Chicago, IL, is the area's leading sewer cleaning company serving Cook, Will and Kankakee counties since 1957. We offer sewer cleaning and repair, sump pumps, sewer construction, rodding, sewer and septic inspection and more. For all your sewer cleaning and repair needs, contact Able Sewerage Company in Chicago.
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"They had to come two extra times to fix the work that was done."
Jamal J on April 2025
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"They had to come two extra times to fix the work that was done."
Four Seasons Heating, Air Conditioning, and Plumbing began as a father-son business operating out of a Chicago garage in 1971. They went from home to home repairing furnaces and air conditioners with the goal of offering their customers honest and competent service. No extra charge for 24 hr emergency service. Additional contacts: Chicago 773-413-1505 & 773-413-1028, South suburbs 708-406-3002, Southwest suburbs 815-306-2471, West suburbs 630-210-3352, North & Northwest 847-201-3222 , Northwest Indiana 219-228-8606, and (866) 444-2404. Additional emails - [email protected], [email protected], [email protected]. Additional fax numbers- 773-284-9484, 847-783-0400. Additional contact names - David Musial. Additional DBAs - Four Seasons Heating, Air Conditioning and Plumbing, Four Seasons Heating & Air Conditioning, Inc., Four Seasons Heating & Air.
"Customer Service was great. Install went well considering issues with the house being older."
K S on July 2025
Four Seasons Heating, Air Conditioning, and Plumbing began as a father-son business operating out of a Chicago garage in 1971. They went from home to home repairing furnaces and air conditioners with the goal of offering their customers honest and competent service. No extra charge for 24 hr emergency service. Additional contacts: Chicago 773-413-1505 & 773-413-1028, South suburbs 708-406-3002, Southwest suburbs 815-306-2471, West suburbs 630-210-3352, North & Northwest 847-201-3222 , Northwest Indiana 219-228-8606, and (866) 444-2404. Additional emails - [email protected], [email protected], [email protected]. Additional fax numbers- 773-284-9484, 847-783-0400. Additional contact names - David Musial. Additional DBAs - Four Seasons Heating, Air Conditioning and Plumbing, Four Seasons Heating & Air Conditioning, Inc., Four Seasons Heating & Air.
"Customer Service was great. Install went well considering issues with the house being older."
Based in Chicago, IL we are the company that does it all. Whether you need sewer repair or drain unclogging, our highly experienced local technicians will be more than happy to help. WE ARE IN THE FIELD SO FOR THE QUICKEST RESPONSE PLEASE CALL US DIRECTLY AT 773-230-3396. With more than 10 years of experience, our professional technicians have helped many households with their sewer, pipe and water issues. Our company is licensed, bonded, and insured, which means that all the results delivered by our specialist, will be of the highest quality! We service the city of Chicago and Chicago land area.
"Ok very ok"
Sharde W on August 2023
Based in Chicago, IL we are the company that does it all. Whether you need sewer repair or drain unclogging, our highly experienced local technicians will be more than happy to help. WE ARE IN THE FIELD SO FOR THE QUICKEST RESPONSE PLEASE CALL US DIRECTLY AT 773-230-3396. With more than 10 years of experience, our professional technicians have helped many households with their sewer, pipe and water issues. Our company is licensed, bonded, and insured, which means that all the results delivered by our specialist, will be of the highest quality! We service the city of Chicago and Chicago land area.
Nosotros no hablamos español. Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and install thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.
"Great price and very informative and helpful technician."
Raul L on October 2024
Nosotros no hablamos español. Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and install thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.
"Great price and very informative and helpful technician."
A-1 Superior Plumbing & Sewer Inc is a family owned company that offers quick service for any plumbing and sewer work in Orland Park, IL. No job is too small. We charge flat rate pricing by the job, not by the hour. All of our work is 100% guaranteed
"We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again."
JACK S on July 2021
A-1 Superior Plumbing & Sewer Inc is a family owned company that offers quick service for any plumbing and sewer work in Orland Park, IL. No job is too small. We charge flat rate pricing by the job, not by the hour. All of our work is 100% guaranteed
"We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again."
JACK S on July 2021
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Sump Pump Installation questions, answered by experts
Sewer ejector pumps need to be cleaned at least once a year by a professional. You shouldn’t attempt to clean it yourself because it can release sewer gasses that are toxic to humans and can be fatal. But to keep the system as clean as possible between professional inspection and cleaning services, be sure to only flush human waste and toilet paper. Avoid flushing items that can clog the system, like paper towels, grease, oil, or menstruation products.
Sump pump replacement costs between $300 and $750 depending on the size and style of the pump. However, the price will fall on the lower end of the spectrum if you do not need a new tank installed, or if you only need a minor part of the pump repaired.
Yes, a sump pump is something that can make a home much more desirable because it protects against water damage. Adding a sump pump can also allow you to add more livable space by making your basement usable. When selling a home, your buyers may have more peace of mind about the property's condition if they see that a sump pump is being used.
A sump pump battery backup can typically run for 6 to 24 hours. The factors that affect its runtime include the battery capacity and pump usage.
When purchasing your backup system, take these factors into consideration to determine which system is best for your home. If you live in an area with frequent and long-lasting power outages, consider a longer-lasting backup battery.
Common problems include motor failure, clogged discharge lines, and float switch malfunctions. Regular maintenance prevents many issues.
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The Willow Springs, IL homeowners’ guide to sump pump installation services
From average costs to expert advice, get all the answers you need to get your job done.
If you need to pump sewage waste uphill to reach a septic tank or street sewer, you may need a dedicated grinder pump. Follow our guide to determine how much a sewer grinder pump costs and any prices that may creep up during the install.
The cost to install a water line for refrigerators typically falls between $75 and $130 depending on the materials, labor, and equipment. Read on to learn more.
Learning about the different parts of your bathtub plumbing system is useful when you need to repair or replace a component. This guide has all of the parts covered.
If your bathtub is leaking from underneath, there are a few things to check to find the source and get a permanent fix in place to minimize water damage.