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"Professional work at substantially less than other plumbers even did small extras at no additional charge"

"This was my first experience with J&S Plumbing, and I was very pleased. The outside discharge pipe from my basement sump pump had developed a leak and was flooding my yard. Despite the fact that the ground was saturated, they were able to dig down, find the leak, repair it, and then did a great job putting back all the mud and grass so that it is level. I will definitely call them the next time I need a plumber."

"I can’t recommend Joe enough. He was was fast, reliable, and made sure the job was done right (fixing mistakes from a previous plumber I used). It is hard finding good contractors these days and I will be using this company for any plumbing needs in the future."

"When temperatures dropped to -50 with wind chill, the pipes to our basement bathroom sink froze. And as soon as everything began to thaw, (on Friday night) we found that we had a ruptured hot water pipe. Water was shooting out of the wall all over the bathroom. When it became clear that our usual plumber wasn't going to show up on Saturday, I frantically called half-a-dozen plumbers from Angie's List. Only Charlie got back to me and agreed to show up after his next job. On a day that he was clearly being overwhelmed with calls from all over the city, Charlie kept his word and showed up with his partner Dimitri. They quickly figured out there were no other leaks and repaired the pipe. On top of it, Charlie spotted two other unrelated plumbing issues in our HVAC room. They were minor now but could have turned into bigger problems down the road. His thoroughness and attention to detail allowed him to spot these hidden problems and save us headaches down the road. We had our water working in under an hour (on a Saturday evening!) and he charged a very fair price given the demands upon his time. He left our house at 5pm, his phone blowing up from other customers. I asked if he was going to have an end to the day soon, but he said he still had hours to go...he had promised other worried homeowners that he would help them today. THAT's the kind of dedication I want from my plumber. Call Charlie with confidence."

"Terrific job, reasonable price. I?m very happy with S A V Plumbing."

"Jason from Service King was professional and accommodating with our plumbing issue. We have been looking for a skilled plumber and very thankful for the work he completed. I would highly recommend him to my neighbors and friends."

"When one is looking for a plumber, if you?re like me, it is possibly an urgent situation (as in in my case a sewer that was backing up.) So, to save you time, I?ll start with my bottomline opinion.  Reliance was excellent!  Alex, the owner, John, Cesar, Keith, and all the guys who worked on my home were honest, hardworking, and kind human beings.  They were also really good plumbers?. but, in my estimation the humanity that the company is seriously priceless.  It was the first time I worked with them, and I know that it won?t be the last.  They will be my first ?plumber? call.  I have them in my cell phone.
Now, to return to the beginning of my tale. I noticed an increasing amount of dirt around the sewer by my washing machine. (My laundry room is on a slab on the main floor.)  I called a different company that came out to rod the line from an interior clean out in my family room.They worked tirelessly for a day, but couldn?t get through, ended up getting their rod stuck in the line, actually had to return the next day to retrieve their equipment.  Based on their camera and detector inspection, they advised that I needed to dig down to the sewer.  Based on their staffing and scheduling, they simply didn?t have the manpower to handle it at that time, and recommended I call another company.
And that brings me to Reliance.  I called them first time in the morning.  John showed up that same day to estimate the job.  On Saturday...yes, on a weekend,  they began breaking through to the sewer. (They knew I only had a very minimal water flow and responded immediately to the urgency of the matter.  Over the next week they put in an exterior cleanout (much better for the future than my inside one) repaired the sewer that had corroded, replaced backfill and concrete, rodded to the street and then discovered that due to the roots by large evergreens they needed to power wash it, which they did the next day.  They were at my house a full week. They worked hard.  They were respectful and not only worked to fix the problem, but to make sure that I was informed and pleased with their work. I was rather distraught about the situation, and those guys made it as calming as it could be - considering I had to go elsewhere to shower, etc.  I want to add that Alex, the owner, actually came to my house several times to check on the progress and even after it was done to review the entire job.  He was a total stranger, but I would have been proud if he were my son! He was exceptionally considerate. What a nice young man.
I would be remiss if I didn?t mention that there were issues? life?s rarely perfect.  In part some things went wrong because they were starting where another company left off. In hindsight, I think they should have repeated some diagnostics to pinpoint the location of the problem. I?d suggested it, but they didn?t.  I wish I would have insisted. The result was that there was additional  jackhammering/digging in the driveway before they discovered that the break was just two feet  inside the house, instead of a few feet outside that same wall. They had to move indoors on the following days to open the floor in the slab.  But, they made good on their error, and didn?t charge for the additional work.  It was longer project, slower, but they kept going till it was done RIGHT. It was more money than initially estimated because they couldn?t have known that the roots would require the power wash.  And digging indoors is more time consuming.   
I should add that on the days they were working outdoors it was brutally cold...remember that week?  Not one man ever complained.  And on the last day when they were power washing the sewer (temp had gone up), I asked if they could wash the driveway to get rid of the dirt residue from all the digging so that I wouldn?t continue tracking it into the house.  They did and were proud of the results.
People taking pride in their work and caring about customer statisfaction is all too rare in our world today.  Want to see it?  Call these guys.  As horrible as my situation was, at the coldest point in the year, Reliance made it as positive as possible. Thanks.
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"We called Mattco Plumbing when we needed our toilets replaced. From the first phone call , our plumber Matt was extremally courteous, helpful and very professional throughout the entire process. Thank you Mattco Plumbing for doing an A+ job in our bathrooms. We will be sure to call the next time we need a plumber!"

"Jim & Rob handled the service. When they realized that they were running late, they called early on to let me know. They were a completely in sink team. They were efficient, knowledgable and extremely courteous. My father had owned his own plumbing company post WWII, and was one of the first licensed plumbers in the state of Illinois; accordingly, I watched & had many plumbing questions regarding the install. Jim & Rob patiently shared their expertice. High recommend. A great experience."

"Friendly, fast, excellent work. The plumber arrived several hours after the first scheduled time and we had to reschedule, but I suppose that's how the plumbing business goes."