Get matched with top plumbers in Kildeer, IL

"The plumber was very professional and came off as a nice, honest person. The price was reasonable, and my sense is that they are an honest company not trying to take advantage of my relative lack of plumbing knowledge."

"This was my first experience with J&S Plumbing, and I was very pleased. The outside discharge pipe from my basement sump pump had developed a leak and was flooding my yard. Despite the fact that the ground was saturated, they were able to dig down, find the leak, repair it, and then did a great job putting back all the mud and grass so that it is level. I will definitely call them the next time I need a plumber."

"I am so happy to have found a fair and trustworthy plumber."

"I had a slow leak/dripping valve and the main shutoff valve was original and in need of replacement as it was very old and I was afraid of breaking off the handle or it failing when needed. There was also a corroded section of galvanized pipe coming directly out of the old valve so I was worried about it potentially failing at an especially inconvenient time and being unprepared for future emergencies.
Charlie and his assistant showed up as scheduled for their appointment and completed the replacement with an improved configuration. 
Charlie offered some extra observations and pieces of information and advice not all directly related to the job and answered all my questions about the plumbing work.
I was happy to be able to get this done through Charlie's as he was very pleasant to work with.
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"Andrey of SAV Plumbing is a perfectionist. He cares about doing each job with care. He's timely and extremely clean while working. He's a great plumber!"

"When one is looking for a plumber, if you?re like me, it is possibly an urgent situation (as in in my case a sewer that was backing up.) So, to save you time, I?ll start with my bottomline opinion.  Reliance was excellent!  Alex, the owner, John, Cesar, Keith, and all the guys who worked on my home were honest, hardworking, and kind human beings.  They were also really good plumbers?. but, in my estimation the humanity that the company is seriously priceless.  It was the first time I worked with them, and I know that it won?t be the last.  They will be my first ?plumber? call.  I have them in my cell phone.
Now, to return to the beginning of my tale. I noticed an increasing amount of dirt around the sewer by my washing machine. (My laundry room is on a slab on the main floor.)  I called a different company that came out to rod the line from an interior clean out in my family room.They worked tirelessly for a day, but couldn?t get through, ended up getting their rod stuck in the line, actually had to return the next day to retrieve their equipment.  Based on their camera and detector inspection, they advised that I needed to dig down to the sewer.  Based on their staffing and scheduling, they simply didn?t have the manpower to handle it at that time, and recommended I call another company.
And that brings me to Reliance.  I called them first time in the morning.  John showed up that same day to estimate the job.  On Saturday...yes, on a weekend,  they began breaking through to the sewer. (They knew I only had a very minimal water flow and responded immediately to the urgency of the matter.  Over the next week they put in an exterior cleanout (much better for the future than my inside one) repaired the sewer that had corroded, replaced backfill and concrete, rodded to the street and then discovered that due to the roots by large evergreens they needed to power wash it, which they did the next day.  They were at my house a full week. They worked hard.  They were respectful and not only worked to fix the problem, but to make sure that I was informed and pleased with their work. I was rather distraught about the situation, and those guys made it as calming as it could be - considering I had to go elsewhere to shower, etc.  I want to add that Alex, the owner, actually came to my house several times to check on the progress and even after it was done to review the entire job.  He was a total stranger, but I would have been proud if he were my son! He was exceptionally considerate. What a nice young man.
I would be remiss if I didn?t mention that there were issues? life?s rarely perfect.  In part some things went wrong because they were starting where another company left off. In hindsight, I think they should have repeated some diagnostics to pinpoint the location of the problem. I?d suggested it, but they didn?t.  I wish I would have insisted. The result was that there was additional  jackhammering/digging in the driveway before they discovered that the break was just two feet  inside the house, instead of a few feet outside that same wall. They had to move indoors on the following days to open the floor in the slab.  But, they made good on their error, and didn?t charge for the additional work.  It was longer project, slower, but they kept going till it was done RIGHT. It was more money than initially estimated because they couldn?t have known that the roots would require the power wash.  And digging indoors is more time consuming.   
I should add that on the days they were working outdoors it was brutally cold...remember that week?  Not one man ever complained.  And on the last day when they were power washing the sewer (temp had gone up), I asked if they could wash the driveway to get rid of the dirt residue from all the digging so that I wouldn?t continue tracking it into the house.  They did and were proud of the results.
People taking pride in their work and caring about customer statisfaction is all too rare in our world today.  Want to see it?  Call these guys.  As horrible as my situation was, at the coldest point in the year, Reliance made it as positive as possible. Thanks.
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"We called Mattco Plumbing when we needed our toilets replaced. From the first phone call , our plumber Matt was extremally courteous, helpful and very professional throughout the entire process. Thank you Mattco Plumbing for doing an A+ job in our bathrooms. We will be sure to call the next time we need a plumber!"

"Friendly, fast, excellent work. The plumber arrived several hours after the first scheduled time and we had to reschedule, but I suppose that's how the plumbing business goes."

"Plumber was cordial, professional, and arrived on time. Most important to me he treated my 90 year old mom nicely."

"They did an excellent job! They had a plumber out to our house less than 24 hours after we called. The problem was fixed and the price was very affordable"