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"Professional work at substantially less than other plumbers even did small extras at no additional charge"

"This was my first experience with J&S Plumbing, and I was very pleased. The outside discharge pipe from my basement sump pump had developed a leak and was flooding my yard. Despite the fact that the ground was saturated, they were able to dig down, find the leak, repair it, and then did a great job putting back all the mud and grass so that it is level. I will definitely call them the next time I need a plumber."

"I can’t recommend Joe enough. He was was fast, reliable, and made sure the job was done right (fixing mistakes from a previous plumber I used). It is hard finding good contractors these days and I will be using this company for any plumbing needs in the future."

"Joe and his crew are always professional and very helpful with all my plumbing issues..  They are very detailed oriented and will take the time to show pictures of what they did to maintain or fix the problems.  I like that I can rely on them to show up when I call.  This is my 3rd time working with Flo Maxx and I will continue to do so for many years.  They definitely have my business.
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"When I arrived home on August 31st at around 10:30 pm. I noticed water leaking from my air conditioning unit and was damaging my hard wood floor already. I immediately texted Charlie and asked him if he was available to come fix it. He replied whiting minutes and told me that he could be at my house the next day around noon. He arrived at 12:30 the next day and started working on my air conditioner. He had to cut the drainage pipes because they were clogged and were causing the water to leak. It took him about 1 hour and 30 minutes to fix it. I highly recommend Charlie's Plumbing Heating & Sewerage Service Ing. He was very professional and knowledgeable about the job. He was at my house at the promised time, although I wasn't expecting him to arrived at that time. This is the second time I hire Charlie's Plumbing Heating & Sewerage Service Ing. Thank you Cahrlie. Joe."

"When one is looking for a plumber, if you?re like me, it is possibly an urgent situation (as in in my case a sewer that was backing up.) So, to save you time, I?ll start with my bottomline opinion.  Reliance was excellent!  Alex, the owner, John, Cesar, Keith, and all the guys who worked on my home were honest, hardworking, and kind human beings.  They were also really good plumbers?. but, in my estimation the humanity that the company is seriously priceless.  It was the first time I worked with them, and I know that it won?t be the last.  They will be my first ?plumber? call.  I have them in my cell phone.
Now, to return to the beginning of my tale. I noticed an increasing amount of dirt around the sewer by my washing machine. (My laundry room is on a slab on the main floor.)  I called a different company that came out to rod the line from an interior clean out in my family room.They worked tirelessly for a day, but couldn?t get through, ended up getting their rod stuck in the line, actually had to return the next day to retrieve their equipment.  Based on their camera and detector inspection, they advised that I needed to dig down to the sewer.  Based on their staffing and scheduling, they simply didn?t have the manpower to handle it at that time, and recommended I call another company.
And that brings me to Reliance.  I called them first time in the morning.  John showed up that same day to estimate the job.  On Saturday...yes, on a weekend,  they began breaking through to the sewer. (They knew I only had a very minimal water flow and responded immediately to the urgency of the matter.  Over the next week they put in an exterior cleanout (much better for the future than my inside one) repaired the sewer that had corroded, replaced backfill and concrete, rodded to the street and then discovered that due to the roots by large evergreens they needed to power wash it, which they did the next day.  They were at my house a full week. They worked hard.  They were respectful and not only worked to fix the problem, but to make sure that I was informed and pleased with their work. I was rather distraught about the situation, and those guys made it as calming as it could be - considering I had to go elsewhere to shower, etc.  I want to add that Alex, the owner, actually came to my house several times to check on the progress and even after it was done to review the entire job.  He was a total stranger, but I would have been proud if he were my son! He was exceptionally considerate. What a nice young man.
I would be remiss if I didn?t mention that there were issues? life?s rarely perfect.  In part some things went wrong because they were starting where another company left off. In hindsight, I think they should have repeated some diagnostics to pinpoint the location of the problem. I?d suggested it, but they didn?t.  I wish I would have insisted. The result was that there was additional  jackhammering/digging in the driveway before they discovered that the break was just two feet  inside the house, instead of a few feet outside that same wall. They had to move indoors on the following days to open the floor in the slab.  But, they made good on their error, and didn?t charge for the additional work.  It was longer project, slower, but they kept going till it was done RIGHT. It was more money than initially estimated because they couldn?t have known that the roots would require the power wash.  And digging indoors is more time consuming.   
I should add that on the days they were working outdoors it was brutally cold...remember that week?  Not one man ever complained.  And on the last day when they were power washing the sewer (temp had gone up), I asked if they could wash the driveway to get rid of the dirt residue from all the digging so that I wouldn?t continue tracking it into the house.  They did and were proud of the results.
People taking pride in their work and caring about customer statisfaction is all too rare in our world today.  Want to see it?  Call these guys.  As horrible as my situation was, at the coldest point in the year, Reliance made it as positive as possible. Thanks.
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"Daniel was very prompt-he was a little early. He did a very thorough job explaining what needed to be done. He was very polite, friendly, and informative. The price was very reasonable. The clogged drain in the bathroom sink was cleared very quickly and he found a simple solution to an additional problem with water pressure in the kitchen faucet. I would call them again and highly recommend J&D Plumbing."

"On Thursday, April 16th, I contacted Plumb-It about my kitchen sink drain issues. Since i called late in the day, I was told that a repair-person could make it out to the house the following day between 10:00 am - 2:00 pm. At 10:30 am today, the repairmen arrived and fixed the problem within 30 minutes. Kudos to Plumb-It!!"

"We called Mattco Plumbing when we needed our toilets replaced. From the first phone call , our plumber Matt was extremally courteous, helpful and very professional throughout the entire process. Thank you Mattco Plumbing for doing an A+ job in our bathrooms. We will be sure to call the next time we need a plumber!"

"Jim & Rob handled the service. When they realized that they were running late, they called early on to let me know. They were a completely in sink team. They were efficient, knowledgable and extremely courteous. My father had owned his own plumbing company post WWII, and was one of the first licensed plumbers in the state of Illinois; accordingly, I watched & had many plumbing questions regarding the install. Jim & Rob patiently shared their expertice. High recommend. A great experience."