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"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

Andrew D on October 2023

Basement waterproofing and foundation repair company. Family operated since 1957 with over 500,000 dry basements. Free consultations. Lifetime warranties available. Award winning company.

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

Andrew D on October 2023


Avatar for AppliancePartsPros.com

AppliancePartsPros.com

4.73(
287
)

AppliancePartsPros.com

4.73(
287
)
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

Ron R on October 2025

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

Ron R on October 2025


Avatar for RJ Graham Plumbing Inc

RJ Graham Plumbing Inc

4.89(
645
)

RJ Graham Plumbing Inc

4.89(
645
)
Customers say: True professional
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

Now Offering no credit check financing!!! Don’t wait get your repairs or projects done now for about the same interest as an average credit card!! Family owned and operated since 2007, we are committed to providing the superior service and value you've come expect, all while giving you the piece of mind you deserve. There is no risk with our 100% money back satisfaction guarantee. We will meet or beat ANY competitors estimate! Estimate must be from a licensed, bonded, and insured plumbing company( using licensed plumbers as required by law). Quality work at unbeatable prices. We cut no corners here which is why our Guarantees are among the best in the business. Call today to schedule your appointment.

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

Marion J on August 2023

Now Offering no credit check financing!!! Don’t wait get your repairs or projects done now for about the same interest as an average credit card!! Family owned and operated since 2007, we are committed to providing the superior service and value you've come expect, all while giving you the piece of mind you deserve. There is no risk with our 100% money back satisfaction guarantee. We will meet or beat ANY competitors estimate! Estimate must be from a licensed, bonded, and insured plumbing company( using licensed plumbers as required by law). Quality work at unbeatable prices. We cut no corners here which is why our Guarantees are among the best in the business. Call today to schedule your appointment.

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

Marion J on August 2023


Avatar for Brian and Sons INC.

Brian and Sons INC.

4.77(
143
)

Brian and Sons INC.

4.77(
143
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Brian and Sons, Inc. is a family owned and operated full service Heating, Air Conditioning, Duct Cleaning and Aerosealing contractor. We are a Factory Authorized Bryant furnace & air conditioner dealer. Moreover, as a comfort 24/7 dealer, we can offer 10 year parts and labor warranty on your home equipment. At Brian and Sons, we are continuing to move forward and strive on the promise of always providing first-rate service and professionalism to our customers. Our devoted staff is continuously staying up to date on the new, and ever-changing, HVAC industry so that we will always provide the best service we can. Honesty and quality work by people who care. We care about you and the services we provide with no high pitched sales. We service our customers and stand behind the services we provide. Additionally, we can offer a 2 year warranty on the change out of OEM parts. Additional address - 2284 Cornell Ave Montgomery IL 60538. The cost is determined on a job by job basis. Lastly, we offer 0%, no credit check, financing, fixed and leasing programs, and funding for commercial sites!

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."

Travis C on March 2025

Brian and Sons, Inc. is a family owned and operated full service Heating, Air Conditioning, Duct Cleaning and Aerosealing contractor. We are a Factory Authorized Bryant furnace & air conditioner dealer. Moreover, as a comfort 24/7 dealer, we can offer 10 year parts and labor warranty on your home equipment. At Brian and Sons, we are continuing to move forward and strive on the promise of always providing first-rate service and professionalism to our customers. Our devoted staff is continuously staying up to date on the new, and ever-changing, HVAC industry so that we will always provide the best service we can. Honesty and quality work by people who care. We care about you and the services we provide with no high pitched sales. We service our customers and stand behind the services we provide. Additionally, we can offer a 2 year warranty on the change out of OEM parts. Additional address - 2284 Cornell Ave Montgomery IL 60538. The cost is determined on a job by job basis. Lastly, we offer 0%, no credit check, financing, fixed and leasing programs, and funding for commercial sites!

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."

Travis C on March 2025


Avatar for Town & Country Services

Town & Country Services

4.82(
72
)

Town & Country Services

4.82(
72
)
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

Town & Country Services is a full service plumbing, heating and cooling contractor servicing the residential and commercial markets of the Illinois Valley & Princeton. We are staffed by trained and licensed technicians and courteous dispatching and customer service personnel and professional salespersons. Our phone is manned 24 hours a day, 7 days a week and will be answered by a staff member eager to solve your plumbing, heating or cooling problem or answer your question. We are a licensed Illinois Plumbing Contractor and also licensed in all the Illinois Valley municipalities requiring licensing. A family business since 1919 we are well versed in the needs of the surrounding area. Cost is determined by the job. Plumbing License #: 055-00985. Additional DBA - Tonica True Value Sales & Svc.

Town & Country Services is a full service plumbing, heating and cooling contractor servicing the residential and commercial markets of the Illinois Valley & Princeton. We are staffed by trained and licensed technicians and courteous dispatching and customer service personnel and professional salespersons. Our phone is manned 24 hours a day, 7 days a week and will be answered by a staff member eager to solve your plumbing, heating or cooling problem or answer your question. We are a licensed Illinois Plumbing Contractor and also licensed in all the Illinois Valley municipalities requiring licensing. A family business since 1919 we are well versed in the needs of the surrounding area. Cost is determined by the job. Plumbing License #: 055-00985. Additional DBA - Tonica True Value Sales & Svc.


Avatar for Hays Plumbing Co Inc

Hays Plumbing Co Inc

4.87(
67
)

Hays Plumbing Co Inc

4.87(
67
)
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Hays Plumbing Co., Inc. has been a family owned and operated company for two generations. We provide a variety of plumbing related services to Springfield and surrounding communities in Central Illinois. Here at Hays Plumbing Co. we specialize in those challenging and tricky plumbing tasks. Some of our specific services include, but are not limited to: -residential plumbing repairs -remodeling and new construction -installation -water heaters -disposers -sump pumps Stop wasting time talking to machines and being just another service call customer. Work with us and get the personalized service with attention to detail you deserve. So next time you are looking for a quality company that will be honest about their recommendations on what will work best for your situation, call Linda Mattson and her crew, to see why they will be around for generations to come.

Hays Plumbing Co., Inc. has been a family owned and operated company for two generations. We provide a variety of plumbing related services to Springfield and surrounding communities in Central Illinois. Here at Hays Plumbing Co. we specialize in those challenging and tricky plumbing tasks. Some of our specific services include, but are not limited to: -residential plumbing repairs -remodeling and new construction -installation -water heaters -disposers -sump pumps Stop wasting time talking to machines and being just another service call customer. Work with us and get the personalized service with attention to detail you deserve. So next time you are looking for a quality company that will be honest about their recommendations on what will work best for your situation, call Linda Mattson and her crew, to see why they will be around for generations to come.


Avatar for Aire Serv of Kankakee

Aire Serv of Kankakee

4.82(
17
)

Aire Serv of Kankakee

4.82(
17
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

We are a family owned company. I have been in the HVAC field for over 15 years. Our company services and installs all makes and models of furnace and air conditioning equipment. Because we are a small company every customer is important to us and with very little overhead we are able to give our customers Quality work at reasonable prices. I am not only the V.P. of the company but I am the service tech and the installer therefore you will get the best service our company has to offer.

We are a family owned company. I have been in the HVAC field for over 15 years. Our company services and installs all makes and models of furnace and air conditioning equipment. Because we are a small company every customer is important to us and with very little overhead we are able to give our customers Quality work at reasonable prices. I am not only the V.P. of the company but I am the service tech and the installer therefore you will get the best service our company has to offer.


Avatar for Lanz Heating & Cooling Inc

Lanz Heating & Cooling Inc

4.53(
72
)

Lanz Heating & Cooling Inc

4.53(
72
)
Customers say: Super punctual
2002 years of experience

Lanz Heating & Cooling Inc is your resource for delivering dependable, quality service and comfort to the Champaign area. Our expert Customer Service, Repair Technician, Indoor Air Quality, and Comfort Advisor Teams work together to bring you the very best in commercial and residential HVAC and Plumbing services for your home. Repair Services are offered with our 8 to 8 Same Great Rate, along with timely and reasonable emergency services. Our Comfort Club Members enjoy additional savings and peace of mind. Indoor air quality and comfort is our priority for your home…and we’ve got the energy efficient equipment and service teams to provide it

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

Demi M on August 2019

Lanz Heating & Cooling Inc is your resource for delivering dependable, quality service and comfort to the Champaign area. Our expert Customer Service, Repair Technician, Indoor Air Quality, and Comfort Advisor Teams work together to bring you the very best in commercial and residential HVAC and Plumbing services for your home. Repair Services are offered with our 8 to 8 Same Great Rate, along with timely and reasonable emergency services. Our Comfort Club Members enjoy additional savings and peace of mind. Indoor air quality and comfort is our priority for your home…and we’ve got the energy efficient equipment and service teams to provide it

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

Demi M on August 2019


Heartland Plumbing & Sewer Inc

5.00(
14
)

Heartland Plumbing & Sewer Inc

5.00(
14
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship. Serving residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service! We understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!

Heartland Plumbing & Sewer, Inc. is a family owned, full-service, modern plumbing company based on simple old fashioned values. Here at Heartland, we strive each and every day to ensure and deliver complete customer satisfaction with honest, professional, courteous service, with the highest level of quality workmanship. Serving residential and commercial customers throughout Illinois, Heartland Plumbing is licensed, bonded and insured for our customer’s protection and peace of mind. We offer quality plumbing services at the most reasonable rates. We also provide same day service! We understand that you have many options when it comes to plumbing contractors. Here at Heartland Plumbing, we excel in helping you solve your plumbing problems and strive to be your plumbing contractor of choice. Heartland Plumbing takes immense pride in the way we take care of our customers, and it is our goal that your choice will be us!


New Millennium Construction Services Corp

5.00(
7
)

New Millennium Construction Services Corp

5.00(
7
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

With over 40 years of construction electrical and plumbing experience in both the residential and commercial service industry New Millennium Construction Services Corp is proud to offer our services to our local community and the surrounding areas. Whether it's the planned project or the unexpected emergency we pledge to put forth our best effort in a professional and courteous manner. Thank you for considering New Millennium Construction Services Corp.

"Lloyd and James (who did the work) are amazing! We had a pipe burst resulting in having to shut off our water. We called around to see if we could get a plumber or general contractor out to fix it but they were only interested if it was going to be a complete remodel/rehab. One even hung up on me in mid sentence. Lloyd took my call and displayed not only compassion for our situation but a sense of urgency. He explained his basic pricing up front and told us that he would try to get someone out to us in the next hour or so. In less than an hour or so James appeared and introduced himself. After showing him the area of the damage and explaining what happened he was not only able to hone in on where the problem pipe was in the wall, but also why it happened. He gave me different options on how he could handle the pipe repair and why each had its merits. He quickly repaired the burst pipe and got us water pretty quick. Professional, courteous, and capable of explaining trades talk to a novice. I highly recommend this company and I will definitely call on them in the future. Great service, reasonable pricing, and honest work."

Michael M on February 2019

With over 40 years of construction electrical and plumbing experience in both the residential and commercial service industry New Millennium Construction Services Corp is proud to offer our services to our local community and the surrounding areas. Whether it's the planned project or the unexpected emergency we pledge to put forth our best effort in a professional and courteous manner. Thank you for considering New Millennium Construction Services Corp.

"Lloyd and James (who did the work) are amazing! We had a pipe burst resulting in having to shut off our water. We called around to see if we could get a plumber or general contractor out to fix it but they were only interested if it was going to be a complete remodel/rehab. One even hung up on me in mid sentence. Lloyd took my call and displayed not only compassion for our situation but a sense of urgency. He explained his basic pricing up front and told us that he would try to get someone out to us in the next hour or so. In less than an hour or so James appeared and introduced himself. After showing him the area of the damage and explaining what happened he was not only able to hone in on where the problem pipe was in the wall, but also why it happened. He gave me different options on how he could handle the pipe repair and why each had its merits. He quickly repaired the burst pipe and got us water pretty quick. Professional, courteous, and capable of explaining trades talk to a novice. I highly recommend this company and I will definitely call on them in the future. Great service, reasonable pricing, and honest work."

Michael M on February 2019

Showing 1-10 of 43
Water Heaters questions, answered by experts

Replacing an older water heater that requires frequent repairs is almost always worth it. If your fixture is nearing the end of its life span—around 10 to 20 years, depending on the model—replacing a water heater might save you money in the long run. Replacing a water heater generally costs less than repairing a fully flooded basement, and some high-efficiency units pay for themselves thanks to energy savings. Plus, installing a new water heater and upgrading to tankless will boost your home value and make your hot water more readily available, improving comfort for your family.

How long a water heater lasts depends on the type. A conventional tanked water heater has an average lifespan of eight to 12 years. Tankless models typically last a little longer, anywhere from 10 to 15 years. Regular maintenance can help you extend the life of your water heater and keep operating costs in check.

When investing in a new furnace, it’s smart to do a home energy audit. That will give you a list of any projects that would help with efficiency, such as sealing or replacing windows and insulating the attic. You can also take this time to install a smart thermostat if you don’t already have one to make heating your home a breeze.

On average, a tankless water heater should last between 10 and 15 years. Its lifespan will be affected by how much it's used, the effect of weather where your home is on the unit—colder is harsher and will shorten lifespan—and if the heater is maintained appropriately and regularly. There are many signs your water heater needs to be replaced, so pay attention to anything that changes with your heater or hot water.

Newer models are packed with newer technologies that decrease energy consumption and increase output, giving you more bang for your buck in more bills than one. 

If you’re trying to decide whether you want to repair or replace your new heater, consider factors like your utility bills, repair costs, and even your carbon footprint to help you decide whether it makes sense to buy a new one instead.

The Coal City, IL homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.

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