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Brian and Sons INC.

4.8(
132
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Brian and Sons, Inc. is a family owned and operated full service Heating, Air Conditioning, Duct Cleaning and Aerosealing contractor. We are a Factory Authorized Bryant furnace & air conditioner dealer. Moreover, as a comfort 24/7 dealer, we can offer 10 year parts and labor warranty on your home equipment. At Brian and Sons, we are continuing to move forward and strive on the promise of always providing first-rate service and professionalism to our customers. Our devoted staff is continuously staying up to date on the new, and ever-changing, HVAC industry so that we will always provide the best service we can. Honesty and quality work by people who care. We care about you and the services we provide with no high pitched sales. We service our customers and stand behind the services we provide. Additionally, we can offer a 2 year warranty on the change out of OEM parts. Additional address - 2284 Cornell Ave Montgomery IL 60538. The cost is determined on a job by job basis. Lastly, we offer 0%, no credit check, financing, fixed and leasing programs, and funding for commercial sites!

Business highlights

Emergency services offered
25 years of experience

Services we offer

HVAC, Installation and the repair of heating, air conditioning, air duct cleaning, and AeroSealing., boilers, furnace, generators, radiant systems, water heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8132 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
3%
2
1%
1
2%
Write a review
Showing 1-25 of 132 reviews
Travis C.
Mar 2025
1.0
$1,100
I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General.
Response from Brian and Sons INC.

"Sorry you feel the way you do. please read BBB review as they have sided with me and closed your case Their response The BBB determined that you made a reasonable offer or a good faith effort to address the consumer’s concerns; therefore, the complaint has been closed as answered. Angie's list does not allow enough characters in wording to post completely or put attachments either go to google or BBB to see response"

Tom D.
Oct 2020
5.0
Yes, I recommend this pro
$89
Fair pricing, They came and checked on the furnace, they suggested that we need to replace the furnace, for the inspection they charge a very fair reasonable price, the price for the inspection will be deductible from the furnace installation price.
Daniel S.
Apr 2019
5.0
Yes, I recommend this pro
I have used Brian and Sons for five years now. They have installed new equipment, performed repairs, and PM cleaning/system checks. They are very responsive (Debbie is great) to service calls. They work around my schedule and it is nice that Paul, the technician, is the same tech as last visit. He explains things to me in more detail than probably most customers want to hear (at my request). Just the perils of a DYI, engineer home owner. I highly recommend them for your HVAC needs.
Response from Brian and Sons INC.

"Thank you [Member Name Removed], We enjoy servicing our clients and their questions. Thank you again for your business, Debbie and Paul and Team"

Paul R.
Apr 2019
5.0
Yes, I recommend this pro
I’ve been using Brian and Sons for 10+ years. They have fair pricing and always do excellent work. The technicians are knowledgeable, friendly, and always arrive on time. I would highly recommend them for all of your HVAC needs.
Response from Brian and Sons INC.

"Thank you [Member Name Removed], We at Brian and sons ,inc enjoy servicing our clients. Thank you for your business, Debbie and Team"

Ruth H.
Dec 2017
1.0
$2,000
Horrible, Brian and Paul did not read update and tossed Manuel across room, Brian Talked about the candy he liked, claimed he never saw book. The owner, a trained hair dresser, said I should of given the book to her! We never saw proof of insurance all though asked 20-30 times. She said she gave it to an employee. Please confirm NATE certified, insured, bonded, criminal background check, wish we knew we had a sick mab who was giving bad advise. Charges $220! A
Richard F.
Aug 2017
5.0
Yes, I recommend this pro
$8,000
.
Richard F.
Aug 2017
5.0
Yes, I recommend this pro
$8,000
They were really good. I thought they were pretty reliable & very informative. They were very good at explaining everything. They were very good about cleaning up after themselves. 3 people came out to do the installation. The furnace, they did in one day and they had to get back in the Spring to finish firing up the air conditioner.
Rohit A.
Jan 2017
5.0
Yes, I recommend this pro
the maintenance went fine.
Nanette D.
Jan 2017
5.0
Yes, I recommend this pro
Great! They were on time and did a wonderful job!
MARIANNE G M.
Nov 2016
5.0
Yes, I recommend this pro
$6,500
Very well. We've had a service contract for several years so are priority customers. Jim determined that the furnace was not going to restart without expensive replacement parts. Debbie in the office explained about the 4 different rebates available, the 10 year parts and labor guarantees, the price, and the emergency install schedule. Hugo and his team did a wonderfully efficient and professional installation.
Lemorris G.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Suzanne R.
Jul 2016
5.0
Yes, I recommend this pro
Very prompt arriving at scheduled time, efficient, professional, pleasant. Nothing bad to say - they've done a fine job.
Response from Brian and Sons INC.

"Thank you so much for writing your great review! We always strive to do our best and be as timely as possible for our customers. If you need anything else, please don't hesitate to contact us at 630-906-7302. Truly, Brian and Sons, Inc. 630-906-7302"

Cheryl J.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Brian and Sons INC.

"Thank you very much for your great review! We always try our best to make sure all our customers are well taken care of. We are glad we could provide you with excellent service for many years. If you need anything else, please don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Dean N.
Apr 2016
5.0
Yes, I recommend this pro
$300
unknown
Response from Brian and Sons INC.

"Your review is much appreciated! Any, and all, feedback is greatly appreciated. If you need anything, don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Rohit A.
Mar 2016
5.0
Yes, I recommend this pro
$119
unknown
Response from Brian and Sons INC.

"Thank you for your A review, it is much appreciated! We are happy we could take care of your furnace for you. If you need anything, don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Jeff P.
Mar 2016
5.0
Yes, I recommend this pro
unknown
Response from Brian and Sons INC.

"Thank you for writing your review! It is greatly appreciated. We strive to give the best service, and customer service, we can. If you need anything else, please don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Sreelatha P.
Feb 2016
4.0
Yes, I recommend this pro
$49
It was pretty good. They gave a couple of prices because the whole unit needed to be replaced for the Organization that I volunteer for. They chose to go with somebody else that provided a better price and warranty for the heating unit. They said the unit needed to be replaced and the decision was made by the Organization that they wanted to go with somebody else that was providing a better price and warranty and so they went with them. There was no problem with their service and diagnosed perfectly. They came on time and looked on it. They told me that they will come on time and they did. They also called again to make sure that they were coming. I didn't see them but I didn't her any complaints.
Ken D.
Feb 2016
5.0
Yes, I recommend this pro
$50
They performed manintenance on the unit that resolved the issue.
Response from Brian and Sons INC.

"Your review is much appreciated! Any, and all, feedback is greatly appreciated. If you need anything, don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Judith M.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from Brian and Sons INC.

"Thank you again for your A+ review and, thank you for your continued business! Any, and all, feedback is greatly appreciated. If you need anything else, please don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Steve E.
Feb 2016
1.0
unknown
Response from Brian and Sons INC.

"Dear [Member Name Removed], I do not know who you talked to, we looked in our data base and answering service,We also keep a a list of call backs we need to make for each year, you are not there either, we do not have you anywhere,Are you sure you called Brian and Sons, Inc.We also have an employee who lives that way so we would have never rescheduled either.Sorry but I think you have the wrong company. Debbie (owner)"

Almira M.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from Brian and Sons INC.

"Thank you very much for writing your review. It is greatly appreciated. If you there is anything else you need, please don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Jim E.
Jan 2016
5.0
Yes, I recommend this pro
$25
I can't say enough good things about my experience with Brian and Sons. We had a very small, custom piece of duct work that I needed to get  constructed for a remodeling project that we have going on.  They  responded to my Angie's List message the same night I put the request in, set up an appointment for 2 days later, and Jim came out and did this small job of building the ductwork cheerfully and quickly and very economically.  I have yet to hear back from any of other HVAC or sheet metal contractors I contacted through Angies list.   I really appreciate their responsiveness on such a small job.
You can be sure I will consider Brian and Sons for any future HVAC work I might have.
Response from Brian and Sons INC.

"Thank you so much for writing your excellent review for us! We always try to be as quick as possible with our replies and arrangement of jobs for our clients. We are pleased we could get this job done for you, quickly and efficiently. Let us know if you need anything else in the future. Truly, Brian and Sons, Inc. 630-906-7302"

Tony V.
Jan 2016
5.0
Yes, I recommend this pro
$8,800
Initial call to Brian and Sons was on a Sunday about 1:00 in the afternoon.  Technician called and said he'd be to my house within an hour or so.  Showed up within the time frame.   Did a full inspection of the furnace which uncovered cracks in the heat exchanger.  While waiting for Debbie, the owner, to come over, the technician took all measurements needed to size the replacement furnace.
They came back on Monday with a new furnace, took out the old, hauled it away, and installed the new one.  They were here when they said they would be, and worked diligently to get the new furnace installed, and heat back on.
The installers, were neat, and friendly,
Overall a good experience
Response from Brian and Sons INC.

"Thank you for writing your review! We are happy we could be of service and provide you with a new Furnace. We pride our selves on being the best and doing the best. If you need anything in the future, please give us a call at 630-906-7302. Truly, Brian and Sons, Inc. 630-906-7302"

Jennifer C.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Brian and Sons INC.

"Thank you very much for your great review! We always try our best to make sure all our customers are well taken care of. We are glad we could provide you with excellent service for many years. If you need anything else, please don't hesitate to contact us. Truly, Brian and Sons, Inc. 630-906-7302"

Joseph/Adrienne B.
Jan 2016
5.0
Yes, I recommend this pro
$300
.
Response from Brian and Sons INC.

"Thank you so much for writing your great review! We always strive to do our best and be as timely as possible for our customers. Please don't hesitate to contact us, at 630-906-7302, if you need anything else in the future. Truly, Brian and Sons, Inc. 630-906-7302"

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Showing 1-25 of 132

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Brian and Sons INC. is currently rated 4.8 overall out of 5.
Brian and Sons INC. accepts the following forms of payment: CreditCard
Yes, Brian and Sons INC. offers free project estimates.
No, Brian and Sons INC. does not offer eco-friendly accreditations.
No, Brian and Sons INC. does not offer a senior discount.
Yes, Brian and Sons INC. offers emergency services.
No, Brian and Sons INC. does not offer warranties.

Contact Information

2284 Cornell Ave, Montgomery, IL 60538

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