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"A Dream Oasis Blooms in Retirement: A Glowing Review of A Cut Above Outdoor Specialty Services and Crown Enterprise of Jax. After 30 years exploring the world through our service in the USMC, my wife and I craved a haven to share with loved ones. We envisioned an oasis and “A Cut Above” brought our retirement dreams to life. Turning our vision into reality wasn't easy. It required a skilled orchestra of professionals, and Sean White and Tanner flawlessly harmonized with our electrician Derek and plumber Chris from Crown Enterprise of Jax. Together, they orchestrated a symphony of functionality and beauty, even amidst the holiday crunch. While today's costs sting, the warranty, quality, dedication, and personal touch Sean and Tanner provide are priceless. Remember, folks: quality materials, skilled labor, and peace of mind come at a cost, but they're worth every penny. Here's what we learned on our journey to paradise: 1. Specialists shine brightest: Don't chase the unicorn of a "one-stop shop." Trust the experts like Sean and Tanner for pavers, and find your own Derek and Chris for plumbing and electrical. 2. Wider Drains, Bigger Gains: Don't skimp on those drains! Wider is better, and remember, the magic truly happens underground with that 6" PVC pipe – crucial for keeping your oasis dry. 3. Futureproof with Tracers: Think ahead! Run those electrical and plumbing tracers for any future renovations. Thank your past self later! 4. Expert Ears are Golden Ears: Listen to your professionals! They've seen it all, and their guidance is your gold. 5. Bold Choices, Beautiful Outcomes: Don't be afraid to step out of your comfort zone. Embrace bold decisions, and watch your dream take shape. In conclusion, we're beyond thrilled! They're "A Cut Above," as the saying goes, and we're overflowing with gratitude. Our oasis blooms, and it's all thanks to their expertise and dedication. Cheers and Bravo Zulu to all the Crew that "played in the dirt", and of course to building your very own beautiful haven!"

"I had several jobs completed. Trey was my service professional. He was professional, courteous and trustworthy. See my comments below."

"Greg was EXCELLENT. Affable and knowledgeable, he figured out our drain problem very quickly, utilized the proper tools to clear the drain, and the whole process (including clean-up) took less than one hour. Highly recommend! He couldn't have been better."

"I went with AEI based on reviews here. The crew was very professional and thorough, but I would not use again or recommend. They offered to shorten the gas line from the house (gas grill install), but it doesn't seem any shorter (inch at most) and they had problems replacing it. That caused them to drill several large holes. To be fair, they reported the challenge was on the original installer side. It certainly added to their time. FYI, they charge $50 for every 15 minutes worked over the 1hour covered in the 199 service call."

"(I'm sorry this is so long, but I want you to understand what you're dealing with before you make the same mistake we did buying from them. This is a horror story that I wish I had read beforehand). I hope to never have to deal with this Company again! We ordered all of our appliances from Setzers in Jacksonville. Viking cooktop, Viking oven, and Kitchenaid refrigerator. Not just any Kitchenaid refrigerator, top of the line 5 door, stainless steel, $3600 refrigerator. Less than 1 year in, it began to rust. We called for a Warranty check. Fields Appliance (their factory authorized service company) came out and agreed all 5 doors needed to be replaced. A month rocked on, finally we called to find out where the doors were, and were told Whirlpool (Makers of Kitchenaid) denied the claim. Citing that we lived near the coast! Well, our other appliances aren't rusting and the refrigerator doesn't sit outside! They sent us a 6 oz bottle of rust cleaner. Setzers never offered to help at all. After repeated calls we were ignored. A few months later, this refrigerator stops cooling! Called Setzers, again were told to refer it over to Fields Appliance. This was in March, 3 months out of 1 yr warranty. The refrigerant system is warranted for 5 yrs. This was also right at the beginning of Covid 19 shut down. Fields could not give us a appointment, due to shut downs. So, I called a local company to fix it out of pocket. He discovered a leak in the coolant lines, fixed the leak and replaced the coolant.( $453.61 on 4/9/20) Great, it works! About 3 weeks later, it stops cooling again. Called local service repairman out once more to see whats going on. He replaces a thermal bi metal sensor and wellahh! It works again! ($100 on 4/28/2020). About 3 weeks after that, it stops working again! We are thinking by now, it's a problem for Setzers, Whirlpool, and Fields. We call the local service repairman out to confirm and he states that the evaporator fan motor will need to be replaced, and that part replaces all sensors as well. ($59.99 5/28/2020 service call). We call Setzers and schedule an appointment with Fields. First appointment we could get was 6/16/2020. Guy comes out, and cited a factory defect, per a technical bulletin he had, and relocated a sensor. Simple as that, he assured us it was fixed! Even though I pointed out it felt no cooler when he packed his things to leave. It did nothing! In the background Setzers ( when they would call back) were supposedly working with Whirlpool to help fix the problem! Whirlpools reply was that since our repairman was not factory authorized, it completely voided our warranty! Explaining we had no choice, since Fields wouldn't come out and by now we are without a working refrigerator for 3 months, they could care less! Feeling totally frustrated, we call Fields again! On 6/19/2020, they send out another repairman. This guy came in, opened up the back, and immediately stated the refrigerant was over filled. Didn't do any diagnostics, just told us that we were F**ked, and walked away, without even putting the refrigerator back in place! Neither Fields rep hooked up a diagnostic tool to confirm any real issue, I guess they just knew! Total incompetence! So... As of now we have paid the local repairman ($448.33 on 6/26/2020) to order the evaporation fan motor and install it this coming Monday.(7/20/2020) Total amount out of pocket at this point, $1053.90. It took that long to get here! Wish us luck!"

"“GREAT” the technicians came out the next day and were able to fix the problem right away for great price.The owner and technicians were polite and a pleasure to work with.Iwould highly recommend this company."