Get matched with top foundation drain installation pros in Sandy Hook, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"We were experiencing water entering thru our basement wall. The office woman was able to change their schedule so we could have the leaking stopped ASAP. The 3 workers came the next day and installed a system that included a drain pump. We were very satisfied with the final results."

"Suddenly, my basement drain was backing up! A friend tried to unclog it, but to know avail. He thought it might have something to do with the sewer line that ran to the street! Right away, I started seeing dollars signs. So, I went on Angie's list and saw the reviews for HL Bowman. Because they were so highly recommended, I went to their website. Immediately, there was a person named Tiera to chat with. I explained my situation and she asked me a few questions. She told me she would have some one call me. I asked if it would be today because there was sitting water in my basement and I was afraid to even flush a toilet! She said it would definitely be today! Within two minutes of concluding the chat, my phone rang. A very courteous person assured me that he could get someone out there today! It was about 8:30 am and he told me that he could have someone by this afternoon and they would call me before they arrived. Around noon, a young man named Clayton called and said he was on his way. When he arrived, he went to basement and checked out the situation. When he came up he said that he thought the clog was in the pipe along the wall going out to the sewer. He brought in a machine and spent approximately and hour and a half trying to open the clog. He then told me that he had called another person from the company to bring a larger machine. Then, Corey showed up with a huge machine and Clayton left to go to another job. Corey was down there for about another hour and half. The machine was much louder than the first one. I was really worried about the cost and the fact that it was taking so long to open. I pictured having to have my lawn torn up and imagining what that would entail, not to mention the cost. Suddenly, he appeared and I tried to prepare for the worst. He looked at me with a smile on his face and said, "it's open". I was so surprised, I am sure he saw the relief on my face. 'He explained that he had to go out 75 feet to the street, and the that the clog was because of tree roots which he grinded through. I knew this machine was probably more expensive to use than the smaller one. So I braced my self and I asked him what the total charge would be! When he told me, I was shocked as that even included the $70 service fee which included up to 45 minutes to diagnose the problem and give me an estimate. But, because Corey had to bring a bigger machine and stay longer than Clayton had estimated, I was sure it was going to be astronomical. Corey said he would figure it out! When he told me the price I could hardly believe my ears. It was half of what I had anticipated! I was thinking about $1,000- $1200! I can't begin to explain how relieved I was.. I would like to say both Clayton and Corey could not have been nicer. Very mannerly, friendly, and polite. When Corey left, everthing was cleaned up! No sewage anywhere. And another thing that I thought was extraordinary, was how unafraid they were of my two pittbulls. They petted them and Corey even told them to stay when they tried to follow him out the door. LOL! And they, listened! I have found my company should I need any future help. It's good to know that there is someone out there who is professional, knowledgeable, and who charges fair prices. It wasn't cheap, but I believe it could have been a lot higher. Family members also thought the price was good. It started out as a bad day, but I had a smile on my face when Corey left!"

"They had a quick response to my initial inquiry. They were able to do the job the next day. The job was completed VERY quickly and efficiently. Brian was pleasant and explained the job clearly."

"I had this company install my kitchen cabinets they did an excellent job and a finished on time"

"I've got a 112 year old hose that is pretty solid, but it had a cracked floor joist and part of the flooring wasn't properly supported. I hired Kristian and his team to install a couple of lally columns to support a carrying beam and sister a couple of floor joists. Many contractors wouldn't even return my call because I wasn't looking to complete a huge remodel job, but Kristian came over, gave me a fair verbal estimate on the spot, and worked with me on timing to complete the project. Not only that, but the solution wasn't overly complicated. The job was straightforward, completed exactly as described in the time described, and there was no scope creep. If I ever have a larger need, they'll certainly be my first call. I would highly recommend K&X construction if you need any services that they offer."

"Bill replaced our driveway with milling at a very reasonable cost. He provided us plenty of options and the work was completed on time"

"We were looking for a refresh of our basement. Wesley and his team went above and beyond to transform our basement into a place that we will make forever memories with our family. The professionalism and attention to detail far surpassed our expectations! We could not be more pleased with the end result. We look forward to working with Wesley with all of our future home projects!"

"I had so many issues with the moisture in my basement. Alan returned my call within hours, gave me a quote (far below others I priced out), scheduled the work and came out within 2 days, completing the work quicker than I could have hoped for. I would recommend A & A Basement Waterproofing to anyone and everyone!"

"I had a leaky old decaying bathroom faucet that needed to be replaced. I supplied the part. They were really quick on installing the faucet"