Get matched with top foundation drain installation pros in Brookfield, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Again! I call on Perez Asphalt and paving. And again they did a great job! They also did my driveway. Prompt, Efficient, they were neat. They were focused on the task at hand. They showed up they did the job with patients, cleaned up and left. The best part was the fair price, someone else tried to charge me more than double for the same job. Good experience throughout!"

"Bill could not have been more helpful or professional. They did fabulous work. They fully replaced our driveway with asphalt at the most reasonable price. Lucky to find this company!"

"Rick did an amazing job fixing the crack in my basement foundation. The company is very professional, knowledgeable and affordable. I highly recommend this company to anyone needing waterproofing in their home."

"Vincent knows the cement business. I learned a lot from him. He replaced old cement floor and driveway. He works hard for his customers even weekends when circumstances dictate. I plan to hire him again to install patio stone when I choose the material and design."

"Extremely satisfied.  Company was responsive (My initial call to them was on Xmas Day when I noticed the sewer backed up in my back yard).  They called me back immediately and  agreed to send someone to look at it the next day (after ansering some questions, we agreed it was not an emergency) - they came the next day as promised and even called prior to their arrival.  The plumber assessed the situation and took pictures to send back to Larry.  I spoke with him and agreed to have them come back on Monday when the equipment  needed to address would be available (needed an extra long hose and camera set up given the location of the cleanout cup).  Each time dealt with the company (Larry) he would call to let me know status and options.  On the day they came, Larry and his associate were at my home at the time promised.  Spent nearly 3 hours and all is well.  So although a bit pricey, well worth it given the responsiveness and professionalism of the company.  Would highly recommend them for any of your plumbing needs.
"

"Hello, I just signed the contract with Sila Heating, Cooling and Plumbing on March 27, 2026. I hope everything goes well; I'll let you know at the end, once everything is installed. See you then!"

"Nixon responded quickly and was able to install a new back storm door for us. The only problem is that it looks nicer than the front door now! :) Excellent work! Hired him to do several projects at Mom's now!"

"Cassidy is professional, punctual, and clearly communicate. Thank you for guidance and repairing our corroded pipe. Thanks for installing the valve for the expansion tank too! I didn’t realize how much money that will save us in the future. ??"