Approved Pro
InstaPlumbing, LLC
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
InstaPlumbing, LLC, is your InstaRelief from nightmares when dealing with traditional plumbers. With over 17 years of industry knowledge and a willingness to adapt to the changing times, InstaPlumbing, LLC, is the perfect combination of innovation and experience. Our staff is polite, courteous, honest and ready to serve you. Give us a call this instant!
Business highlights
Se habla espanol
11 years of experience
Services we offer
Being a Polite, Honest and Fair Service Provider, Drain Cleaning, Experienced in Customer Service and Solving Problems, Offering Upfront Pricing and Options to the Customer, Plumbing Installations and Repairs
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7206 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 11% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 206 reviews
Nick R.
Sep 2025
Faucets, Fixtures and Pipes Repair or Replace
Had Brandon come out very quickly (literally the next morning) to do a list of things on my new home. Took him 2 days, and he did a great job. Was polite and professional. Would recommend.
Charles L.
Sep 2024
Faucets, Fixtures and Pipes Repair or Replace
The service I received from my first call through the completion of the service was absolutely top shelf in every way. If I need service in the future Instaplumbing will get the call.
Response from InstaPlumbing, LLC
"We like what we hear! We are delighted that you enjoyed the total experience with us at InstaPlumbing. Thank you for you business and we hope to work together again."
Jon B.
Jan 2024
Faucets, Fixtures and Pipes Repair or Replace
All set
Response from InstaPlumbing, LLC
"Thank you for your business and the time you took to leave us a great rating. We look forward to helping again in the future."
Kate T.
Nov 2023
Faucets, Fixtures and Pipes Repair or Replace
Very professional
Response from InstaPlumbing, LLC
"Thank you for your business and for this stellar feedback. We wish you happy and healthy holidays."
Amylee A.
Nov 2023
Faucets, Fixtures and Pipes Repair or Replace
Great experience with Brandon!
Response from InstaPlumbing, LLC
"We are happy to hear you had a wonderful visit with Brandon. He is definitely a great service plumber! Thank you for your business and for taking the time to leave us a review."
Chyung D.
Oct 2023
I had a line run to my refrigerator, Brandon was so nice and very professional. There was a little flaw with the job, just a human slight error. Melissa, the company owner was so professional and kind to me. I was so grateful for her and all her effort to fix the situation. I would recommend this plumbing company to anyone in need Thank you Instaplumbing and all the staff who helped! Dayna C
Response from InstaPlumbing, LLC
"It was a pleasure doing business with you and so thankful for the future recommendations. The best advertising is word of mouth! We look forward to helping you with all your future plumbing projects. Thank you for the review."
Kim E.
Jul 2023
Faucets, Fixtures and Pipes Repair or Replace
Plumber was very knowledgeable and professional. He found the problem and fixed it right away. I also had other issues going on that he was able to address. I highly recommend this company
Response from InstaPlumbing, LLC
"Our plumbers are the best! We are happy to hear he was able to provide a comprehensive service visit for you. Thank you for your business and we look forward to being your go-to plumber!"
James P.
Apr 2023
Faucets, Fixtures and Pipes Repair or Replace
Friendly, flexible and timely. I would definitely recommend this company!
Response from InstaPlumbing, LLC
"Thank you for highlighting the great experience you had with our team. We appreciate your business and the time you took to leave a review."
Stephen G.
Mar 2023
Faucets, Fixtures and Pipes Repair or Replace
outstanding
Response from InstaPlumbing, LLC
"Thank you for you business and this amazing review."
Mary C.
Mar 2023
Faucets, Fixtures and Pipes Repair or Replace
Communication excellent, schedule excellent, workmanship excellent. The plumber was communicative, prompt, friendly, professional. An overall great experience. Will is our new plumber! Will hire again.
Response from InstaPlumbing, LLC
"We are so happy to hear you had a great experience. We are not surprised that Will exceeded all your expectations. Thank you for your business and your glowing review."
Carroll V.
Feb 2023
Faucets, Fixtures and Pipes Repair or Replace
They r very friendly and clean
Response from InstaPlumbing, LLC
"Thank you for noticing we take pride in these areas! We appreciate your feedback and business."
David B.
Dec 2022
Faucets, Fixtures and Pipes Repair or Replace
The plumber was on time, polite and professional. He explained everything, did the work promptly, cleaned up after himself.
Response from InstaPlumbing, LLC
"Thank you for you business and taking the time to leave us a review."
Stacie K.
Nov 2022
Faucets, Fixtures and Pipes Repair or Replace
Originally I called the company and the representative was very nice was able to give me a Friday appointment. The guy came and as soon as he got here he look at my toilet and said what is wrong with it. So I asked him to flush it so he can see what my toilet was doing the toilet almost overflowed then it went down. The plumber stated he could write me a estimate he went out to his truck for about 10 min and came back with 3 options ranging to 187.00 to over 1000 he did ask me which option I wanted. I said let start with the lower price and go from there. He went upstairs with the snake and did his thing and told me it was working, So then he started trying to sell me more things, I told him no I just want my toilet fix. I paid him and he left, It last about 12 hours then the toilet started over flowing again so I call the office on Saturday morning, I explain the situation with the Melissa and she stated I looking at the paper work and you were given 3 options and you choose to have it snake. So I explain to her I said let start there so then I said I would like someone else to come and take a look and she said I can have someone come back on Monday between 12 and 4, I said to her I do not get off work till 330 and she said well we work through our hours only. Then I explain I will have to find someone else and she said that is fine.
Response from InstaPlumbing, LLC
"This recollection of the events appears pretty accurate. We gave you 3 options to solve your problem. The 1st two options had a year warranty and included solutions to replace and repair parts of the toilet or the whole toilet. You chose to auger the toilet with a zero day warranty. When we left, it was flushing properly. (Not warranting drain cleaning is standard practice in the trade) The office is open on Saturdays, but there is no service available. I offered you the Next Business Day- during business hours. That did not satisfy you, due to your limited availability. I'm not sure what else we could have done to reach your expectations while also respecting the scheduled hours of my plumbers and the time they have with their families. We are saddened that you think we deserve a 1 and 2 star rating for doing our best. We look forward to a second chance to do our best again, but hopefully with a more desirable outcome for you."
Jack M.
Nov 2022
Faucets, Fixtures and Pipes Repair or Replace
Very satisfied with the service.
Response from InstaPlumbing, LLC
"We are happy to see you were very satisfied with the service. We look forward to assisting you again and earning 5 stars across the board!"
Ray Z.
Sep 2022
Tankless Water Heater - Install
very competent, professional, highly recommend
Response from InstaPlumbing, LLC
"Thank you for the amazing rating! We look forward to impressing you in the future."
Donna D.
Jul 2022
Faucets, Fixtures and Pipes Repair or Replace
.
Response from InstaPlumbing, LLC
"Thank you for taking the time to leave us a review Donna. It was pleasure working with & your family. We did our best to accommodate the availability restrictions you had to complete the work. If you hire us again, we look forward to having a second chance to increase the rating regarding the value of work we did. Thank you for your business."
Mark L.
Feb 2022
I just recently hired this company and would like to give some honest feedback for others to consider. It was not a good experience because of the owner Melissa. We agreed on a deal to do some work. Her plumber showed up an hour later than she scheduled. He then sat in the car on the phone from 11 until 12 noon. He did not start work until the afternoon. He had already come out to see the job. He then calls me and tells me it is plaster, and it might be more difficult to cut. He knew this when he first gave us the estimate. So the company was trying to change the narrative and the price before he had even opened the ceiling. During the initial process, Melissa had been a sweet pie with me. After I heard from the plumber, Melissa called me and told me that the price would be different. She said that her plumber Jean told me this. I told her that he never mentioned any increase in the price. Her entire demeanor changed, and she became very nasty. She accused me of lying and said, I will call Jean right now and ask him; She did call him at that moment and found out that I was telling the truth. She also started yelling at me saying; We do it have an x-ray vision; we can not see through the ceiling. She has a very nasty side to her. what intelligent businessperson treats a new customer like this? She never apologized or admitted that she was wrong. What a terrible way to treat any customer, never mind a new one. She told me that she would have to eat the difference. We were talking about $50. During the entire day, Melissa badgered me about being paid even though the job was not complete. That day she treated us like we were leaving town. Mind you he was working on a 600k home. Another thing that Melissa did was charged us an initial estimate of $30 to come out and estimate the job. She told us that if we did the work we would be reimbursed, we never were. She sent me this partial email at 1:15 in the afternoon, The job was not complete, and it shows you that this owner has terrible people skills and there are two sides to her personality. " Either Jenn or I will be waiting for you to call to pay off the balance TODAY.; Melissa was pushy, argumentative, and insulting. I own numerous properties and would have liked to use her in the future all except for the terrible treatment that we received. She keeps telling you that she has all of these great reviews. I do not care about that; I care about how I am treated as a customer. Melissa is not a plumber, she went to school for social work, so she is just hiring these guys and collecting the money. They gave us a price of $550. It took her plumber under 2 hours. We ended up paying the $30 and $550. That comes to $275 an hour. Almost all plumbers do not charge more than $150 an hour. I was very disappointed in the treatment that we received and none of this was my fault. It was the owners neurotic behavior and temper that caused this.
Response from InstaPlumbing, LLC
"It's unfortunate that you felt you did not have anything less than a stellar experience with InstaPlumbing. We understand that you did not like the personality of the owner - and we can not guarantee everyone can get along. What we do guarantee is our plumbing work. We are to happy report that the plumbing service the tech provided was done correctly, and has not caused any issues since the install. Please remember you do have a 1 year warranty on the InstaPlumbing supplied material and labor. Feel free to reach out if you have any questions and concerns with the plumbing service provided. We would be happy to assist to the best of our ability. Thank you for your business and take care."
Cindi D.
Jan 2022
Faucets, Fixtures and Pipes Repair or Replace
Excellent customer service. Walked me through the whole experience. Called back to make sure I was satisfied. Highly recommend.
Response from InstaPlumbing, LLC
"Thank you for the glowing review Cindi! It was a pleasure working with you. We look forward to being your go-to plumber as we provide Old Fashion Service with Modern Day Solutions. ,"
Nicole A.
Jun 2021
Faucets, Fixtures and Pipes Repair or Replace
Great work and trustworthy
Response from InstaPlumbing, LLC
"Thank you for the amazing review! We were happy to help."
Nora D.
Dec 2020
Faucets, Fixtures and Pipes Repair or Replace
Roger and Jen were pleasant, Roger was respectful and worked quickly to get the job done, was decently priced and would hire again
Response from InstaPlumbing, LLC
"Thank you for your business and great review. We look forward to helping you again."
Jerome D.
Nov 2020
Faucets, Fixtures and Pipes Repair or Replace
Professional, courteous and personable service
Response from InstaPlumbing, LLC
"Thank you for your positive feedback. We were happy to have helped."
Manny C.
Sep 2020
Faucets, Fixtures and Pipes Repair or Replace
What a great and positive experience. The company is professional and responsive. Roger was outstanding and did a wonderful job for us. I would highly recommend this company.
Response from InstaPlumbing, LLC
"Roger is a great part of our team. We are luck to have him and even more lucky to have you as a customer! Thank you for the review!"
Kevin Y.
Sep 2020
Faucets, Fixtures and Pipes Repair or Replace
Very professional ontime service and very knowledgeable plumber will use them again
Response from InstaPlumbing, LLC
"We are happy you were so please with our service and work. We look forward to helping you in the future."
Jason L.
Jul 2020
Faucets, Fixtures and Pipes Repair or Replace
Very quick and good price
Response from InstaPlumbing, LLC
"Thank you for your kind review. We were happy to help."
Phil M.
Apr 2020
Faucets, Fixtures and Pipes Repair or Replace
These two guys that came to do the work were GREAT!!! They did the work really GOOD and were very professional as well as friendly...I would recommend them to everyone that needs a good plumber for your home or office. It was my first time with this company and it wont be my last. GREAT JOB GUYS!!!
Response from InstaPlumbing, LLC
"Thank you so much for the kind feedback. It was a pleasure doing business for you. We look forward to assisting you with your projects in the future."
Licensing
Licensed*
Trade License Number
PLM.0286010-P1
Trade License Locale
CT
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
InstaPlumbing, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
InstaPlumbing, LLC accepts the following forms of payment: CreditCard
No, InstaPlumbing, LLC does not offer free project estimates.
No, InstaPlumbing, LLC does not offer eco-friendly accreditations.
No, InstaPlumbing, LLC does not offer a senior discount.
No, InstaPlumbing, LLC does not offer emergency services.
Yes, InstaPlumbing, LLC offers warranties.