"Steven was the absolute best… arrived at the very start of only a two hour window, fixed the problem in about an hour. Very polite and courteous. I called three plumbers and he was the first to call me back and the only one who would give me a ballpark figure over the phone. The others wanted to come out and have a look for $70. even though I accurately described the job in detail. I’m thrilled to have a reliable plumber! A more than satisfied customer, Lora Harrigan"

"I was thoroughly pleased with the installation of my new kitchen faucet. What I liked is that they went above and beyond. There were other things in the house that needed attention and Kyle changed did a "wellness" check around the house, the bathrooms and found that the faucet to the outside of the house needed updating. I wills say that their price was a little high but for my peace of mind, it was worth it. Within 5 days of my work being done, I recommended them to a co-worker who needed a hot water heater repaired and they are satisfied with that work too. Yes, I will call on InstaPlumbing again."

"Bill could not have been more helpful or professional. They did fabulous work. They fully replaced our driveway with asphalt at the most reasonable price. Lucky to find this company!"

"SILA is never going to be the cheapest but if you want something diagnosed swiftly and fixed or replaced just as quickly, you can't go wrong with these guys. They were the only ones to correctly diagnosis and fix our ailing furnace three years ago, so we trust them. For this problem, they tried to get the old pump into working order (turns out it was the kind that needed to be oiled; the contractor, not SILA, who installed it along with a heavy duty basement dehumidifier, never told us it needed oiling for routine maintenance). The SILA tech did all the diagnostics on the drain hose (no blockage there) and then tried oiling the motor. It was running but not well enough to push the water up the hose and down the drain. A new pump was the last alternative. Within 20 minutes, the SILA tech replaced the pump with one identical to our furnace condensate pump, which never needs oiling. Everything is working fine now! They also have good coupons/deals when you get on their email/mailing list."

"They installed a French drain. They also maintain it. They do great work and are very responsive."

"Easy process from quote to work complete. The crew worked on a few small projects -- fixed a damaged wall, repaired flooring, and installed a new toilet."

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"Nixon came to install interior doors and handles. He was efficient, friendly and reliable. Excellent customer service and excellent work! He was thorough and knows what he is doing. Highly recommend using Nixon to anyone... And we will be hiring him again for any future projects."

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"