Get matched with top foundation repair specialists in Sandy Hook, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Best experience I ever had hiring some to do exterior & interior repairs!very pleased and highly recommended them to everyone I know !"

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"Leonard and his crew did a magnificent job rebuilding a set of stone steps topped with concrete slab and repairing a field stone foundation wall that water had damaged. He and his crew are both skilled artisans and artists. He is polite, honest, and hard-working, and his services, quite reasonably priced, are worth every penny spent. Hire this man."

"Let me start by telling you my backstory. I live in a house built in 1929, it has a stone foundation. It wasn't until Hurricane Sandy that I felt the effects of a house that had no waterproofing and we had about three feet of water. We did a little bit of mitigation, and had no more problems for awhile. More recently, NY had five days of non stop rain and the walls in basement and flooring barely held it together. So that's when I knew I really had to do something. Every time we heard the weather report we would keep checking that basement and our little water pump. The water pump did ok, but we had wet vacs and worked like a team, but the water was coming up through the floors. Just a little 2-3 inches can cause so much damage. This is climate change, a lot of my friends were suffering from flooding for the first time and it wasn't going to get any better. So that was it, my husband and I interviewed four different places. They were all professional, but there was something about the detailed 2 hour interview that Scott Cort, one of their top inspectors did with us and we knew that was the place we were going to deal with. Plus he dealt with a multitude of questions from my husband and didn't flinch. He was patient, showed us exactly what they would do to protect the basement from flooding. He saw how stressed I was and just plain tired of this. It was a very comprehensive plan. Scott explained the lifetime warranty. The system is self-cleaning and requires zero maintenance. There is also a clog free guarantee. It included a PITBOSS waterpump with a wifi system and a backup battery in case the power goes out. He also told me that there would be very little dust. And there was very little dust. It only took two full days of his crew working nonstop. I was a bit nervous about cutting the walls, but he picked up the phone every time I called. If he was busy, he texted me right away and got back to me in 30 minutes. (And I call a lot). I am happy with the results. My contractor checked it out and said American Dry did a great job after dropping by to see the results. And most of all, we can sleep when it rains. We are ready!!! By the way, I have never written a review this long, but I needed to shout them out, and it was competitively priced!! Thank you AmericanDry, thank you Scott Cort. It was a pleasure!"

"I dont usually do reviews, but this company deserves some praise! Ervin came out for a quote as soon as possible, and was the most reasonably priced. He showed up every day to get to work, at around 730am and was working all throughout the day. You can tell he is very task oriented and pays attention to details. Stone wall building is tough work and hes efficency is unmatched. He treats the job as if it was his own house. Also, there was a part of the job that was not communicated correctly, and when I brought it up to his attention he fixed it that day within a couple hours. I am super happy with the finished product and wouldn't hesitate to hire him again. 10/10!"

"John and his team did a great job. We contacted them to fix concrete steps in our back yard leading to our deck and he was able to provide all options for replacement, costing and timing. He was very respectful of when we wanted to get the project done and I felt like he knew exactly what needed to be done. I would highly recommend John and his team to anybody who needs masonry work."

"Very professional and fixed the cracks in the garage the best that I can tell. Expensive fix but well worth going with the carbon fiber, you get a 15 year transferable warranty with it. Only deducted half star because they didn't show up on a modified scheduled date."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."