
Serving Lakeside, CA and surrounding areas
Approved
In business since 1975
Free estimates
Warranties offered
"1. I had read reviews of this company online and called to schedule someone to come and give me an estimate of the job. Joey, the Vice President of the company, came for this first visit. We went over in detail exactly what I wanted done while he took notes. I showed him a paint color my husband and I had thought would look good on the house. He gently countered with a suggestion for two other darker colors, which I thought were too dark. He said they would put several colors on the house so we could see what we liked and what we didn't like before they bought paint. Joey assured me that painting would not begin until I was sure what colors I wanted. He said I would get an estimate via email and 2 days later I got that estimate. I called the office and scheduled for a tentative start date. The scheduling of the job was the only slightly confusing part of the project for me. But I will say that the women in the office are superb and helped me out in this regard. Their customer service skills are way above par in my experience.
2. The first day of the project the house and fence were power-washed, all cracks filled and sealed (they even replaced missing concrete in the chimney), re-stuccoed the bottom 5 inches around the entire house which had been damaged by water, re-succoed trim around the 2 rear french doors.
3. The morning they were to begin painting, sample colors were painted on sections of stucco and trim of the house so I could see what I liked and didn't like. One of the colors Joey suggested for the stucco was beautiful. I would have never selected that color from the color chart but it looked amazing on the house. I did not like the darker color for trim around the windows but agreed it would be a good color for the facia and gutters. One of the painters suggested that the trim around the windows and doors could be a darker version of the stucco color which is what we ended up doing. Looks great to us.
4. The workers always arrived ahead of scheduled and quietly congregated in the street until it was 7:00 a.m. They worked quickly and quietly for the entire 4 days. They were professional, skilled and friendly. They consulted with me on details of what color I wanted various things painted. At the end of every day (3:00-3:30 p.m.) they would clean up all around the house before they left and notify me when they were leaving. A supervisor came each morning and at the end of each day to review with the workers and me the status of the job and if I had any issues or questions.
5. The job was finished at 2:30 p.m. on day 4. The workers walked me around the job and asked if everything was o.k. They left me a can of paint for each color and clearly noted what that paint color was used for, i.g. trim, facia, stucco, iron gates, garage.
6. James came on the final day to inspect the job and ask if I was o.k. with everything. He said I could call Kevin at the office to finalize payment.
I was more than impressed with this company and all of their employees. It was truly a stress-free experience. Being an older person raised in the midwest in a family of professional contractors this was like going home and experiencing true, old-fashioned customer service. My husband and I are thrilled with the results and feel King of the Painters took our house to HGTV style curb appeal. Thank you for your wonderful work.
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