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"They came out promptly and seem to have implemented an effective solution for getting rats under control"

"We have a monthly contract with Eliminate EM Pest Management to control insects and bugs also to eradicate rodents. They are prompt and courtesy and very efficient"

"Their report was underwhelming. There was no write-up about their inspection because the inspector didn't find anything worth noting. The report was several pages of boilerplate and how they would conduct pest control. In the report, there were 5 boxes where various types of infestations would be checked, with a diagram of the house, and a section for how problems would be identified. In a Notes section, it only said my property would benefit from a "safe application of chemicals". I guess, since none of the boxes were checked, they figured nothing else needed to be said regarding their finding no evidence of infestation."

"Had a serious problem with birds taking up residence in eaves of my home. Toxic bird droppings along the entire side of house. Problem resolved."

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"Golden State Critter Control provided me outstanding service! This is, by far, the best pest control service I have ever dealt with!! Greg, the owner, is extremely knowledgeable and helpful. He definitely goes the extra mile for his customers! I intend to call on them for all my pest control needs and highly recommend this Company!"

"This company uses the Orange Oil* and microwaves to treat for termites; and boric acid (Timborand reg;) on exposed wood to prevent future infestations. They use video cameras to look in the walls to determine which studs are affected.
Miguel was prompt on arrival, courteous and did a more thorough examination of the rafters than the previous termite inspector from another company. But it was clear that he was not nearly as experienced as another inspector from a third company that subsequently inspected our home.
He did not look in the attic nor check the crawl space under the floor. He relied on the previous inspection of another company that inspected the crawl space and found no termites. He only speculated as to how the termites were getting into the home, and did not verify the entry point.
We were quoted $720 to treat the affected studs, and $1260 to treat the affected studs and apply Timborand reg; to exposed wood for termites. (These prices include their 10% internet discount) The whole house treatment includes a 3 year warranty with yearly inspections. There is an option for an extended warranty at a cost of $200/year. The extended warranty is available only if the original warranty has not expired.
We considered this company, but subsequently learned from our county Agricultural Commissioner's Office that they see more repeat treatments when orange oil or microwave treatment is used compared to chemical treatment (fipronil aka. Thermadorand reg;, or fumigation). We are concerned this may indicate that the microwave and orange oil treatment are not as effective in eradicating termites despite a controlled study conducted by the University of California [Vernard R. Lewis et al, Journal of Economic Entomology 89(4): 922 - 934 (1996)) that suggests the method holds promise. The county Agricultural Commissioner's Office confirmed that boric acid treatment on exposed wood works well for prevention of termites and fungus.

*Addendum: At the end of the inspection we received a hand written estimate from Miguel based on the work and process we verbally discussed and he explained. We did not receive a written estimate until after this review was written. There is a discrepancy in what we believe we were told (that they use Orange Oil) and what the formal written estimate/contract states -that they use fipronil [and not Orange Oil]. We also noted discrepancies in what were told by the inspectors versus the terms of the written estimate/contract with other companies so this is not unique to this company. We would recommend reviewing the formal estimate/contract with any company before committing to any work.
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"They contacted us right away to schedule the service. They were punctual and courteous. We had to phone the company before they began work because the technician was not able to provide details on the pesticides they use. We asked for that information at the time of scheduling and were told that the service technician would be able to provide. In the future, we would ask for MSDS sheet before the day of service."

"We have known Kyle for several years. He is extremely honest, thorough and gets the job done! Don’t hesitate to call him if you want to excellent pest control!!"

"The experience I had with them was very good.  I like the way they did the inspection and they were very conscientious about closing the opening but 15 months later, they are back in my attic.  So these guys are going to show up again tomorrow.  I think they did a good job but on the other hand it looks like I?m going to have them back too.  So I?m  not sure how to answer your question on how good is their service.  However, I like them because they were very conscientious about looking for entries where the rodents might get in.  But I cannot answer how efficiently their work is.   

I don't remember having any problems with their punctuality."