Get matched with top fireplace pros in Atherton, CA

"After reading many reviews and checking out several fireplace stores I chose Penguin. I liked the emphasis on customer service, the fact that it is family-run, and that they feature Mendota gas inserts which are beautiful and offer many options. Ephrain is a delight to work with. He came to measure the fireplace, discuss the job and gave it careful thought. Gladys then gave me much additional information as I thought through the options, and Eric helped me select the traditional full insert when I came into the showroom. I especially appreciated Penguin’s dedication to customer service when I changed my mind about Penguin doing the tile work at the last minute. This was very inconvenient for them but they were gracious and made sure the new tile installers had all the information they needed to do a great job. And Ephrain came back to install the doors after the tile work was done, taking extra care that they were hung correctly and taking extra time to show me the details of the remote control I admire the approach Penguin Fireplace takes and I am thrilled with my new fireplace. It makes a big difference when the people running an operation have great values. I highly recommend Penguin Fireplace."

"Excellent service. The gentleman arrived on time, was very knowledgeable and cleaned both the chimney and the dryer vent. I would recommend them.?"

"Deni was great and did a thorough job. We got 5 fireplaces/woodstoves cleaned and have been using them since."

"Nasir did a great job! The service was very easy and quick to schedule and they communicated with us throughout. The fireplace had never been cleaned before and is now spotless with no residual smokey smell. Nasir was very friendly and even fixed and issue with our flume that was causing it not to open all the way. We are very pleased with the service!"

"Roy did a great job cleaning our fireplace, repairing the crown & repairing the flashing. We?re very pleased with the results."

"Black Diamond Masonry did a great job on our fireplace remodel. They were always on time and very well organized. They also walked us thru the project step by step and helped us make good decisions on materials. Black Diamond was the cleanest contractor we’ve ever had, leaving our home spotless after each visit. Their stone work was perfect and the mantle looks great for the price. Highly recommend!"

"The service pro they sent was prompt and communicative. He took time to answer my questions and show me how to maintain my fireplace since I’m a new homeowner with my first fireplace."

"Prompt,responsive and personable. Cleaned up well at end of deep clean if fireplace"

"Very professional, friendly and knowledgeable. Quickly got the job done and confirmed the type of fireplace we have and what products were suitable to burn."

"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again."