Get matched with top fireplace pros in Los Altos, CA

"After reading many reviews and checking out several fireplace stores I chose Penguin. I liked the emphasis on customer service, the fact that it is family-run, and that they feature Mendota gas inserts which are beautiful and offer many options. Ephrain is a delight to work with. He came to measure the fireplace, discuss the job and gave it careful thought. Gladys then gave me much additional information as I thought through the options, and Eric helped me select the traditional full insert when I came into the showroom. I especially appreciated Penguin’s dedication to customer service when I changed my mind about Penguin doing the tile work at the last minute. This was very inconvenient for them but they were gracious and made sure the new tile installers had all the information they needed to do a great job. And Ephrain came back to install the doors after the tile work was done, taking extra care that they were hung correctly and taking extra time to show me the details of the remote control I admire the approach Penguin Fireplace takes and I am thrilled with my new fireplace. It makes a big difference when the people running an operation have great values. I highly recommend Penguin Fireplace."

"Excellent service. The gentleman arrived on time, was very knowledgeable and cleaned both the chimney and the dryer vent. I would recommend them.?"

"Excellent work inspecting, painting and installing a curtain for my fireplace!"

"Nasir was very polite and explained the cleaning process and the condition of my fireplace. Work done in a timely manner..."

"Black Diamond Masonry did a great job on our fireplace remodel. They were always on time and very well organized. They also walked us thru the project step by step and helped us make good decisions on materials. Black Diamond was the cleanest contractor we’ve ever had, leaving our home spotless after each visit. Their stone work was perfect and the mantle looks great for the price. Highly recommend!"

"The service pro they sent was prompt and communicative. He took time to answer my questions and show me how to maintain my fireplace since I’m a new homeowner with my first fireplace."

"Very professional Did not try to upsale additional services. The fireplace area was very clean after services . Provided good advice on how to maintain the fireplace."

"Good job but overcharged for putting a standard chimney cap. They also gave me a quote to get my chimney cleaned for $500. I got my entire house deep cleaned for $150 and they expect me to pay $500 for getting the chimney cleaned."

"Very professional, friendly and knowledgeable. Quickly got the job done and confirmed the type of fireplace we have and what products were suitable to burn."

"We recently remodeled our bathroom with McCormick, and it was a fantastic experience. Khaled was informative, patient, and genuinely helpful, guiding us through choices for a perfect design. The team’s professionalism showed in their punctuality and quality. Every aspect was done with care, from tile placement to lighting. The transformation is truly impressive; the bathroom now feels open and luxurious. We’re beyond pleased with the result and look forward to more projects with them."