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"We have used this business several times and have been very satisfied with the work, the friendliness, and how they dealt with unexpected issues. I will use them again for the next project."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"THEY MADE TWO TRIPS, DID"NT FIX THE FIRST TIME THAN OVERCHARGED ME FOR A PART,. THE PART LIST PRICE IS $18.98 THEY CHARGED ME $113.00. THEY SAID THERE WAS NO CHARGE FOR THE SECOND CALL, THEY BUILT THE CALL INTO THE PRICE OF THE PART. THATS DISHONEST."

"I was very pleased with them. I will recommend and use them, again."

"I Highly Recommend Stacy Calahan at Calahan Construction & Air! It was in middle of summer 2019, hotter than you can imagine inside my house even with 2 portable a/c units running in LR trying to mitigate some of the heat while waiting on my a/c company to help me. I found Calahan Construction & Air... Stacy came out quickly diagnosed the problem right away, my unit was dead (I had been nursing it over last few years) but I couldn’t purchase a new unit until I got in a place to fund a house remodel. So, I needed a used 5 ton unit - not an easy ask, but Stacy found one and installed it w/in 24 hours for a price that did not break the bank (about the same cost as 2 top of the line portable air conditioners, which I returned!) He was professional, responsive, and quick at a reasonable price! Stacy listened to me, took ownership of my problem, was kind & caring and best of all got the job done quickly at a price I could afford...all in the middle of summer (his busiest season) when other air conditioning companies are charging premium prices or up selling, Stacy Callahan got me what I needed not what he could sell me! His work ethic & business model are heads and shoulders above the rest, do not hesitate to use this company for all your A/C needs!!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The problem was taken care of in a friendly and professional manner. They had the best rates and the very nice serviceman has returned twice to make sure things were good."

"THIS RATING IS ONLY FOR THIS SERVICE CALL. I’ve been using Middleton Heat & Air for 4+ years and have never had an issue, but I was VERY DISAPPOINTED with today's turn of events. I had all my units checked and serviced in April as I have done the last 4 years and everything checked out OK (or so says the service summary). Fast forward 3 1/2 months (mid-July) and over the last 3 weeks a bedroom mini-split has been slowly losing cooling effectiveness. Fearing a faulty unit or low refrigerant I had a service call performed in the hopes it would be the latter. The good news is they came the same day and within a couple of hours of placing my request and found the refrigerant was low by 4 oz. The bad news was that despite having had the unit serviced 3 1/2 months ago, they did not give me a break on either the service call or the refrigerant: Service Call $80; and 1-lb of refrigerant $59 despite only needing 4 oz. After tax, my bill was $151. I believe in capitalism and fairness, but I was raked over the coals! As a minimum, the service call should have been waived! I pay north of $450 annually to have my units checked! So why is it that less than 4 months later I need a service call and the unit is 4 oz low? The unit is 4 years old and has never needed refrigerant … what level of service did I receive during my scheduled maintenance? From where I’m sitting, not very good. Will shop around for other HVAC providers before my winter renewal."