I called them for a liner change on a 2 year old pool. They drained it 20-25ft uphill. 5000 gallons of water ran straight into my pool, collapsing the wall. I spoke with Bobby, one of the owners. He said that these things happen when you partially bury pools, even though when I asked if it being partially buried would be a problem he said no, â pools are what we doâ . None of the other sides collapsed from the weight of being buried, just the side with the river flowing into it. They put it back up and itâ s a crumpled wall thatâ s far from flush with the uprights. I do not feel like the pool is safe for my kids since the wall is bulging at the bottom and caving in at the middle. They all seem like pleasant people, I just wish they would own up to mistakes made.

We love our pool!

Great airb great

They were quick to respond

Written inspection provided quickly.

professional, respectful, quick, efficient, courteous, helpful, knowledgeable, expert, on-time, reasonable...as good as it gets!

I contacted Blue Bottom Pool Supply on a Monday, requesting a pool cover ASAP because our oak trees began dropping their leaves and it was a big mess to deal with. This was the first time I contacted BBPS. Seon Jaramillo replied to my request immediately. By Thursday, the pool was covered! It looks great and best of all, it works great. We are VERY happy customers and highly recommend them!

The pool is excellent quality as is all the necessary equipment that was included. It was not even necessary to drive to the store, Bobby came out to the house, took measurements and we chose our pool that day. Installation was started when promised and was done meticulously The result is an amazing pool, which the fantastic installers brought right up to the edge of the deck. We also saved money over some of the area competitors for basically a better product than others were offering I was also informed they are available to assist with any questions we might have in the future

Sean was great to work with and even put up with my asking questions during off hours. The customer service was top notch and I love my pool!

The entire team at this company is ready to help and they do know about pools. After going to a larger chain for years and wasting a lot of money on chemicals that did not do the job, I was relieved to find Blue Bottom pools. Their staff is trained and know what they are talking about. I am delighted to have found this company and very happy with the service they provided. They solved my problem.

The contractor they had did a good job

They do quality work at a reasonable price

Chris, is a great pool person and the staff are just as great.