
Household Solutions
About us
Our experienced consultants will review and, if necessary, revise the plan for your new home or remodel. We work with you to find the perfect plan for your lifestyle and wants from our extensive library of plans. We can also design the perfect plan from scratch.
Business highlights
Services we offer
Custom home building, countertops, custom cabinetry, decks and dock building and repair., flooring- hardwood & tile, framing, home remodeling with custom design, interior design, kitchen and bath remodeling, painting, sheetrock, trim & staircases
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
"I am very disappointed at the unfair allegations against myself and my workers. I strongly feel this review is a misrepresentation; as my reputation on Angie's List and in the community indicates. This is not how I or my crew approach our work or our customers. As our reviews demonstrate, I am dedicated to quality work and customer satisfaction. I value and appreciate all of my customers and my community. I rely on the quality of my work and my reputation to gain business. Real Estate Agents and their referrals make up less than 1% of the projects we do. The deadline for your project was met and I did deliver the requested services within the deadline set by you and required by your insurance company. It is not always possible to meet every deadline due to the nature of construction work, but I strive to meet customer deadlines whenever possible. When ever your requested invoices they were provided to you and broken down as you directed. I provided several invoices to you. As part of your project, you requested the shop be demolished and all materials hauled away. You never requested to keep any of the materials from the shop. It was only after the demolition and clean up you mentioned you might want to keep some of the wood, but then you decided you did not want to keep any of it, but just wanted a picture frame made from the materials instead. I made you a large picture frame and you seemed to be very happy and appreciative of the frame. I was under the impression the materials were not an issue with you at all. My crew is professional, honest and hard working. My crew knows the plans and details for each project when they arrive on site to work. Neither me or any member of my crew gave you the "run around" or "ignored you". You were there each day on site. I have made myself available to you. I have met with you and have taken your calls. As I did with you on several occasions before starting your project, I meet with each customer to review my bid/pricing, the plan and project duration. You gladly excepted and agreed to my bid, plan and time frame for your project. You never questioned or made any comment to me that my bid was over priced. Neither did your insurance company indicate that my bid was high. As to the accusation that I threatened and harassed you, this is not true. I have made myself available to you to discuss any and all issues you felt you had. I value any and all honest feedback and open communications from my customers. I invite all future customers to reach out with any questions or concerns. Please review the consistent positive reviews my company receives. Thank you, Justin White"
"Thanks for the review. It was a pleasure working with you. If you ever need any remodeling or additions in the future, we are always here to help. Thank you again! Justin White"
Thanks Kaye D
It took longer than I thought but part of that was the age of my condo. The miscalculation of the square footage and pricing of tile and , him assuming I knew the terminology of the project is something we discussed as feedback for our future projects and for him dealing with his future clients
Job was begun 7-13-15. The contractor was Household Solutions,755 Bryant Road, Hot Springs, AR 501-617-2050 The contractor's employees provided the carpentry work. They tore out tile and sheetrock in two bathrooms and redid the walls with beadboard. They also refaced the kitchen cabinets with beadboard. They hauled off debris The carpenters got the job done but seemed to be more construction carpenters rather than finish carpenters.
The painting was done by a Subcontrator, Service Painting, 501-802-0179 and included the ceilings, walls and trim (including the doors). The painting was excellent and I would use this company again.
The work was completed within the specified contractual time frame and the men worked everyday once the job started. All the workmen were helpful when asked to do or correct something. However, I would suggest that if you use this company, you need to monitor the work as it is done. We had a list of things we wanted done and some of the items were forgotten and they had to come back in and do them. Fortunately, the men were still here when everything was caught. Also, protect your furniture. The painter again, was excellent in covering both furniture and flooring but the carpenters used the furniture as benches (with no covering). And lastly, the Contractor needs more hands on interface with his crews. He knew things that did not get relayed to his employees. In fact, when the job was finished, he sent an employee to pick up the final payment, and didn't check the final job results and proper cleanup himself.
.Update- We had to put in more than a dozen screws he left out when rehanging the cabinet doors. And he did not replace all of the molding.
"Dear mrs [removed member name]. Thank you for your response and your honesty. I will use your criticism to improve my company to better service my customers. I am really sorry there were a few hang ups during your home improvement. First of all I want to thank you for the help in moving your personal items and covering what you could. This really helped! I believe the only item placed on your furniture were your mini blinds after the paint crew removed them. I did talk to everybody about this being wrong. I feel very thankful your couch was not damaged. This type of thing will not happen again. I also want to thank you for the additional list you made for us. This helped to get everything completed the first time around. And To my knowledge the only item left off of your list and missed from mine was the soffit bead board. I am truly sorry and I know this was a inconvenience. We did the best we could to correct this by driving 1 hour to get more and right away completing it and the paint. Lastly I met you at the walk through date of one day early at your request and made sure everything was being completed and quality was up to standards. There were only a couple items not ready after I stayed late making sure your pictures were hung back in there specific location after painters removed a few of your nails by accident. I felt very confident that the guys could complete this without fail and asked one of them to get the final check on his last trip over. if you would've mentioned the screws I would've gladly come back to install them. Those hinges were a new item for us trying to deliver the extra narrow styles styles you specifically requested. I strive to communicate well with both you and the workers. Also I want to thank you once again for the review of my company and I will relay this message to everybody who had a hand in your project to make all of us better as a whole! Sincerely Justin White"
"[member name removed]; Thank you very much for the great review on my company. We really appreciate the work and you letting us come into your home to start before your arrival. It was our pleasure working on your vacation home. I think your guests will enjoy their stay at your Hot Springs Village Town House that much more! Hope you had a great Labor Day and let me know if we can help in any other way. Sincerely Justin White."
I appreciated everything they did and their cleanup afterward. Justin was very conscious of trying to get the job done when I asked, even though I was the one who delayed the process with my tile decision. In the end, it was finished a day later, which worked out fine.
Great Job!!! Thanks so much!!!
"[member name removed]; Thank you very much for the great review on my company. We really appreciate the work and you letting us come into your home to start before your arrival. It was our pleasure working on your vacation home. I think your guests will enjoy their stay at your Hot Springs Village Town House that much more! Hope you had a great Labor Day and let me know if we can help in any other way. Sincerely Justin White."
"[Members Name], I appreciate the review you have given our company. Let me say that it was our pleasure working with you. Please call with any repairs or additions you may have. Sincerely Justin White. 501-617-2050"
"[Members Names] I hope your add on is serving you well. We really appreciate all the business. Thank you for the punctuality compliment. It can be difficult to get a crew organized and on time, but this is something we strive to do."
"Dear [members name]. Thank you for the complimentary review on my company. I hope that the bathroom remodel has helped in your home sale. Please call if there is anything else we can help with. Sincerely Justin White"
It went very well. Justin White and his crew were very knowledgeable, courteous and professional. They did a great job and responded readily to all questions and concerns. We gave them a key to the house and had the work done while we were away. The whole idea was to remove the kitchen cabinets and make it look like they were never there. Job well done.
We would certainly recommend them for any home remodeling projects.
"[Member name removed] I appreciate the great review for my company. You have both been great to work with. I think we are just about to get your new home ready for your full time living! Thank you for the continued business. And also getting back on our schedule for the new front door! Please call if there are any changes or additions. Sincerely Justin White. 501-617-2050"
"Thank you for the Review on my company. And thank you for noticing our ability to match custom cabinetry style, quality, and color. Having our own custom shop we take pride in being able to do this. Also thank you the recent bid on future home Improvements. We look forward to working with you in the near Future. Sincerely Justin White. 501-617-2050"
The cutting and laying of the tile was so professional and well done and their was zero waste of tile- in fact 3/4's of one box of tiles were left over. And the installation of the grout, grout sealer, 1/4 round molding, and re-installation of the appliances was done without any additional scratching of walls or moldings was amazing. This was a major job that spanned several days because of the Black Mold mitigation, drying, new base material under the tile, laying of new tile, grout installation, grout sealer, appliance replacement, etc., and everything had to be done in steps.
Justin, and his employee's are the most professional, hard working, knowledgeable, nice to be around folks you will ever invite into your house to do work. This was a very trying project which required days of my Wife & I to eat out all of the time while the job was being worked, and Justin, Cody, and Nick were very understanding throughout the entire process. Their isn't enough adjectives to describe the absolutely superb job they did. And, if you need to contact me about any questions you might have please call me at [removed], and I will be glad to answer any questions you might have. [Member name removed]
"Dear Mr (removed member name) I just want to start by saying Thank you for the Incredible review on my company. This is a huge compliment and I cant thank you enough. Getting to know you and Mrs Polinko has been a real treat for my crew and I. Also seeing the way you help your family has been a real inspiration to me, and all the hunting stories have been a fun perk to working side by side with you. Mostly here I would like to thank you for introducing me to Angie's list. This has been a tremendous help to my company and we really hope we can give back to the community through honest quality work. Please call with anything you need. Sincerely Justin White. 501-617-2050"
"It was a pleasure meeting you guys! We really appreciate the work! Thank you for the feed back! Let me know if you need anything!"
"[removed member name] Thank you for the review on my company. I'm so glad you mentioned trusting us in your home. We take great pride earning the trust of our customers. I hope the new kitchen is serving you well, and please call with any changes or future projects you may have. Also thank you very muck for working so hard as our realtor this has turned out to be a great connection for the both of us. Sincerely Justin White 501-617-20050"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.