Get matched with top appliance repair pros in Pinckard, AL

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The new dishwasher is installed and working. That's about all I can say that's good. Not only did installer chip part of my countertop, he also chips off parts of fiber board under lip of countertop so that mounting brackets are not attached to anything. Also dishwasher was not installed evenly. When contacted, owner said he was sorry but did not offer to refund any of the 175 dollar installation fee. Will not be using this company again and will be warning all my friends about the lack of professionalism"

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"In 2019, I was expecting my third child during July in southeastern Alabama. The person called out had previously fixed my refrigerator in March 2019 and was kind of off in social skills, but his helper was someone I had known previously, so I brushed it off. My air conditioner was repaired in May 2019 by A+ through Old Republic Warranty towards the later part of May if I am not mistaken. (I recall my oldest had an honors day at school towards the end of the year.) The A/C gave out within 30 days. He told me that the home warranty didn't cover those repairs that were needed and said he would appreciate it if I paid in cash. I was told that within a few days everything should catch back up to speed and start cooling my home. (I have later learned that is a scam--if a/c is fixed, you are supposed to feel it immediately.) This guy from A+ treated me like an idiot the entire time and did not even know how to turn on the hot water in my home. He made a snide comment e that one of my dogs looked hot. (Gee, if only someone could fix that for me!) He even left his TOOLS inside my air conditioning unit outside. Local repair people I sought to fix the problem were floored. Nobody from home warranty wanted to go behind his work, and I had a heck of a time getting the new unit replaced. Next time Old Republic suggests a person, I am checking the reviews. There is a rumor that someone on their list breaks units on purpose so he can return and charge more. How much do you want to bet it is this guy? Either way, I have sold that house and moved somewhere else, and I have let the home warranty know I will not be accepting service from him."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"