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"Appointment was setup up quickly. Service provided two days after contact. David showed up promptly and was very courteous and professional. He discovered and resolved a significant problem with my HVAC system which was costing my hundreds of extra dollars a month on my energy bill. Also fixed the installation of my thermostat. I was very please with Airpro's service."

"Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to."

"Went very well, all the guys (HVAC and Electricians) were very professional and knew what they were doing and did it quite fast. Amazing workmanship and customer service! I would definitely recommend them for any HVAC job."

"Thank you for the outstanding service - your rapid diagnosis of the issue and expert implementation of the solution demonstrated true technical proficiency. Your efficiency and attention to detail not only resolved our HVAC problem but also minimized system downtime, which is exactly the kind of professional service we value."

"Jerry from Airpros is really great! I will now always call on airpros for all of my HVAC needs. Thanks Home Advisor and Air Pros I am now a fan of both!"

"Took about 2.5 days to remove an antiquated panel, meter and mast and replace with a more modern one. They also cleaned up a bunch of wiring issues in the house and ran conduit and power for an HVAC system. I am still pending power company inspection, but I'm sure the work will pass easily."

"This was an excellent customer service experience. I selected Day & Nite Plumbing & Heating in Lynnwood, WA on the strength of Angie's List reviews that describe actual furnace repair work rather than other companies that seem more focused on doing furnace replacements. (Day & Nite do replacements, of course, but the reviews cited a fair number of repairs as well.) Although my gas furnace (a Carrier Weathermaster 800) is about 20 years old, my circumstances didn't allow replacement. When I contacted Shondra in their office about available appointments they were booking several days out, but were able to move it up a day and a half which was very appreciated given the cold nights. Tyler was the HVAC-R Technician sent for my appointment and he was amazing - both personable and knowledgeable, he listened to my concerns and quickly diagnosed and fixed the unit. He also understood that I am someone who likes to know details on what is being done and why – not too much detail, but enough so I felt informed which reassured me. Tyler’s great customer service and positive attitude, on top of his knowledge and experience with the technology impressed me so much I signed up with Day & Nite for their annual furnace maintenance plan next winter and will happily refer my friends and family for their furnace needs. I have yet to experience the Day & Nite plumbing services, but on the strength of my experience with Day and Nite and support by Tyler, I will give them a call when that need arises. (FYI: The approximate service cost of $600 included the ignitor part less a 10% customer discount for signing up for the maintenance plan, the trip charge and that for next winter’s maintenance trip, plus tax.)"

"Review for Bassett Home Heating, Inc.: In early February of 2022, John Bassett of Bassett Home Heating, Inc., the representative of the family-owned and operated heating and cooling company, responded when I asked for an estimate to remove an old gas furnace and install a new gas furnace and an air-conditioner in its place. John showed up on time and discussed the project in detail. In addition to the fact that Bassett featured American Standard products, I was impressed by the 3-year maintenance agreement (A/C and furnace) I could purchase wherein a company representative would stop by each winter and each summer to maintain our new furnace and air-conditioner. I requested that the furnace and A/C be installed before June and they were installed on May 23 by John’s son, David Bassett. David showed up with a 3-man crew and the installation was completed in less than a day. I was impressed by the competence and professionalism of the installation. Bassett was able to use my existing programmable thermostat (which was fairly new), and David took the time to explain how to operate it for the furnace (heat) and the air-conditioner (cool). The air-conditioner and the furnace have both operated exceptionally well throughout the summer, fall, and upcoming winter. I would rate the total experience as 4 out of 5 stars. Although the products and installation were top notch, communication with the office was inconsistent. I paid the revised balance of my bill shortly after installation (which was less because a new thermostat was not needed). I was told that there were computer problems when I called, emailed or left voicemails requesting a copy of the revised invoice as proof of payment that I could supply to Puget Sound Energy for an energy rebate. Five weeks after installation, I received a revised second invoice and updated paperwork in the mail."

"Also serviced my gas fireplace."

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      This firm is terrific !  First, they arrived on time to give us a bid and it was the most thorough evaluation of our heating needs that I have ever seen.  They gave us two choices and complete information for both.  We went with the more expensive unit w/ a better warranty and some additional energy saving features.  Additionally they compute the rebate from our power company and arrive w/ the documents so we did not have to go through the hassle of submitting it ourselves....note to competitors.....keep your bid simple and complete and take care of the rebate "details".  After signing the contract they arrived promptly at the agreed time and did a beautiful job of installation.  They were so careful of everything within the home...wearing shoe covers, vacuuming up after the job was completed and then carefully explaining how to operate the system.  This firm is, by far the most professional HVAC firm we have ever dealt with and I wish we'd used them for previous projects.   Ask for Al....he does an outstanding job and we couldn't be happier !   

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