Air Masters Inc

I'd give them ZERO stars if I could. Their website says they service Jefferson County, Washington but they don't come to Jefferson County, Washington. I told them they should remove Jefferson County Washington from their website as this is false advertising. No telling what else they lie about.

The first technician determined the gas furnace is good and the air duct is the problem. After I checked the air ducts in my crawl space and found no problem, I called Air Masters on what I found and it sent service technician out again for free. This time the second tech said I have a plugged-up heat exchanger. I decided to replace the gas furnace instead and the problem fixed. So the only thing I know is my old furnace was bad.

As of 12/2019 still considering, but price was high.

The tech was polite and knowledgeable. Scheduling was easy and prompt. Highly recommend.

Very well, we were pleased with the results and recommend their services

Excellent! !!!!! They were very professional. Definitely knew what they were doing.

Their service was quick, efficient and effective and less than I thought it would cost. We definitely recommend them to our friends.

Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to.

AirMasyers was fantastic. They did a great job very helpfully

Excellent, they arrived as scheduled and had the service completed in lea than an hour.

Replacement of Heating System and Install New Air Conditioning/ Heat Pump. We are very happy with the workers and their professionalism. and courtesy.

It was done in a very timely way. We like AirMasters.

They sold my information to third parties including Angie's List

The technician was courteous, seemed well trained, kept me informed about everything he was doing.

Tech was very knowledgeable however this was second time with similar problem and was charged both times. Some areas were still under warranty. The work that was done was very good but a tendency to over charge was evident, so be careful.

We have been a customer of Air Masters Inc. for 11 years for our yearly maintenance on our heat pump/furnace. We moved into our new built house in 2008 with furnace problems. Air Master’s technician (his name was Walt) spent the time to sit and watch our furnace for over an hour troubleshooting the problem and then fixing it. We have always had great service with Air Masters, we highly recommend them.

They are great and timely on getting appointments made and done. We also like how with any issue or maintenance we always have the same technician!!

It is an older system but not quite in need of replacing right now.

Got estimate for to replace home forced air heater with new heat pump. Also needed to make change to over the stove vent work. The estimator would not return to the house for further review unless be paid him $200. We chose another provider in Tacoma.

overall went well except the technician didn't have the required replacement filter in stock on his truck

Perfectly done with knowledgeable people ready to explain anything and everything to me.

It was done professionally and quickly. Very satisfied with their service.

Our repair experience was great with our technician. He went over the problem explaining exactly what sevice we needed and then completed the work in a timley manner. We will always call Air Masters first.

Very, very professional installation and service...

They did an excellent job changing our furnace and heat pump at our old house.