Air Masters Inc

Heating and Air Conditioning, Generator, Energy Efficiency Auditing

About us

Air Masters Heating has been installing and servicing furnaces, heat pumps, air conditioners, air cleaners, humidifiers, ductless heat pumps, and HVAC systems in residential, commercial, and new construction applications since 1986. Locally owned & operated by Mark & Rosemarie Timmerman since 1986. Air Masters Heating offers Heating & Cooling Service, Energy Saving Preventive Maintenance, and 24 Hour Emergency Service through their highly trained Service Department. Air Masters Heating provides service to Port Orchard, Bremerton, Silverdale, Poulsbo, Bainbridge Island, Kingston, Belfair, Gig Harbor, Tacoma, and neighboring communities.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial sales, design, installation, preventive maintenance & repair for heating and cooling HVAC equipment systems, central air conditioners, heat pumps, gas furnaces, electric furnaces, Rinnai tankless hot water heaters, air cleaners and uv lights for indoor air quality, programmable thermostats & ductless heat pump or air conditioning systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa


Photos of past projects

Reviews

4.7176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 176 reviews

Neva O.
08/2022
1.0
electrician, heating & air conditioning/hvac, insulation, plumbing, water heater repair, air duct cleaning, wells, Uncategorized, generator service
  + 7 more
I'd give them ZERO stars if I could. Their website says they service Jefferson County, Washington but they don't come to Jefferson County, Washington. I told them they should remove Jefferson County Washington from their website as this is false advertising. No telling what else they lie about.
Description of Work: Needed heating and cooling.

Rating CategoryRating out of 5
professionalism
1.0


Response from Air Masters Inc
We understand your frustration and we are working with Angie to adjust the service area map to include the specific zip codes we are able to get to in a resonable time. Thank you for bringing your concerns to my attention. Mark T

Patrick C.
12/2019
4.0
heating & air conditioning/hvac
  + -1 more
The first technician determined the gas furnace is good and the air duct is the problem. After I checked the air ducts in my crawl space and found no problem, I called Air Masters on what I found and it sent service technician out again for free. This time the second tech said I have a plugged-up heat exchanger. I decided to replace the gas furnace instead and the problem fixed. So the only thing I know is my old furnace was bad.
Description of Work: No heat on air register

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Response from Air Masters Inc
We were happy to be of service. Thank you you for your kind review. -the Air Masters Team

Richard S.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Saving $600/yr on electric bill; 15 yr payback on furnace/heat pump install.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Teresa & Steve T.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was wonderful. The installer was on time courteous and friendly. He took the time to do the job right. We have been very happy with our new Mitsubishi Ductless system. We will continue to use Air Masters for all of our heating needs.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Shalene B.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
They do a yearly inspection and filter cleaning of electric furnace and heat pump.n
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

M. E.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Our repair experience was great with our technician. He went over the problem explaining exactly what sevice we needed and then completed the work in a timley manner. We will always call Air Masters first.
Description of Work: Gas heater repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

KEN S.
12/2019
2.0
heating & air conditioning/hvac
  + -1 more
They sent a novice to repair a wall furnace. Never had worked on one, tore it apart, couldn't see prob. Said get a new one and left. Billed me $150.
Description of Work: Diagnose wall heater problem

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
4.0

$150

Response from Air Masters Inc
We are sorry you received service that was not up to your expectations. That is not what we strive for. Your honest review helps us improve our performance. Thank you.

Zachary & Catharina C.
12/2019
3.0
heating & air conditioning/hvac
  + -1 more
Quote was middle of the road compared to competition, i checked 5 total contractors, but got their best unit so decent value. Workers were quick and friendly. My downside with them was when we did the quote and install everything seemed fine, but a couple days later (well after electrical was done and certified) i was called and informed that they would need to remove some emergency coils and breaker switch because my power box couldn't handle it after all. I made a request for a refund for the parts i paid for and were now being taken. I got no immediate response, this was just before summer. When my free season inspection came around, from winter into spring, i again asked for a refund. The mechanic made a call and the filter as well as a new sensor switch ( switch was needed because the unit stopped working when the seasons changed for some reason) were free as compensation in lue of refund. Took a while but was satisfied. That mechanic was friendly and competent too. I love the unit they installed and would give them a second chance, but might get my own inspection before signing off for work completion and payment.
Description of Work: Installed new heat pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Air Masters Inc
We are sorry you received service that was not up to your expectations. That is not what we strive for. Your honest review helps us improve our performance. Thank you.

STEVE W.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
We have been a customer of Air Masters Inc. for 11 years for our yearly maintenance on our heat pump/furnace. We moved into our new built house in 2008 with furnace problems. Air Master’s technician (his name was Walt) spent the time to sit and watch our furnace for over an hour troubleshooting the problem and then fixing it. We have always had great service with Air Masters, we highly recommend them.
Description of Work: Yearly maintenance on heat pump and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Chris & Chrystyna M.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well. They showed up within the time frame, and worked til done.
Description of Work: general HVAC and troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Deborah F.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was done professionally and quickly. Very satisfied with their service.
Description of Work: Annual check on the Heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Helene & Carl J.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent great honest company. I use them again in a heartbeat!!
Description of Work: they replaced my gas furnaceN/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

DARYL & CINDY R.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Airmasters is a truly professional company. we are very satisfied and will continue to use them in the future.
Description of Work: replaced a aging furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Kirsten & Jay L.
12/2019
1.0
heating & air conditioning/hvac
  + -1 more
This company never did work for us....They gave us an estimate for work to be done which was half again higher than any other estimate we received. We did not ever hire them and we can't get off their mailing list.
Description of Work: N/A
Rating CategoryRating out of 5

Response from Air Masters Inc
You have been removed from the Air Masters database. We are sorry you received service that was not up to your expectations. That is not what we strive for. Your honest review helps us improve our performance. Thank you.

Stacey & James W.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
The guys were really great they showed up and got the work done and in the middle of the process we got a phone call that Jims mom was about to pass and we needed to leave right away. The guys did their best to get it done quickly. When we returned the company had sent us a very nice sympathy card. They send emails to remind us to change the filters etc. I would recommend this company 100 times. :)
Description of Work: New Heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you so much for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Ted K.
12/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Everything went as scheduled and explanations on how to get best performance.
Description of Work: New Furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Robert & Darlene S.
12/2019
4.0
heating & air conditioning/hvac
  + -1 more
Tech was very knowledgeable however this was second time with similar problem and was charged both times. Some areas were still under warranty. The work that was done was very good but a tendency to over charge was evident, so be careful.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Jered D.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to.
Description of Work: Hvac cleaning and maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

James M.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
overall went well except the technician didn't have the required replacement filter in stock on his truck
Description of Work: seasonal heat pump checkup

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Air Masters Inc
Thank you for your kind review! We will try to have the needed items for service next time at your home. Thank you again!

Michael & Linda S.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
The technician was courteous, seemed well trained, kept me informed about everything he was doing.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

JAMES AND WENDY D.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, they arrived as scheduled and had the service completed in lea than an hour.
Description of Work: Annual Service on the heat pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Floyd And Heidi H.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
The tech was polite and knowledgeable. Scheduling was easy and prompt. Highly recommend.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Melissa W.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Professional, friendly, courteous, knowledgeable, efficient. The installers were amazing and their work was top notch!
Description of Work: Replace furnace & heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Ken & Dixie K.
12/2019
1.0
heating & air conditioning/hvac
  + -1 more
Everything was done to our satisfaction.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Your written review states you are satisfied, but your grade for us is an F. Hopefully this is an error? If not - We are sorry you received service that was not up to your expectations. That is not what we strive for. Please contact us to let us know how we can improve our performance. Thank you.

Megan & Stephen G.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were great and I’d happily recommend them!
Description of Work: Furnace cleaning and service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Masters Inc
Thank you for your kind review! We will let our team know their hard work does not go unnoticed. Thank you again!

Contact information

1340 Lumsden Rd Suite 130, Port Orchard, WA 98367

http://www.airmastersheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
TIMMEMA881D7
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
07/09/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator,
Energy Efficiency Auditing

FAQ

Air Masters Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Masters Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Air Masters Inc offers free project estimates.
Yes, Air Masters Inc offers eco-friendly accreditations.
Yes, Air Masters Inc offers a 0% senior discount.
Yes, Air Masters Inc offers emergency services.
Yes, Air Masters Inc offers warranties.
Air Masters Inc offers the following services: Residential & commercial sales, design, installation, preventive maintenance & repair for heating and cooling HVAC equipment systems, central air conditioners, heat pumps, gas furnaces, electric furnaces, Rinnai tankless hot water heaters, air cleaners and uv lights for indoor air quality, programmable thermostats & ductless heat pump or air conditioning systems.

Contact information

1340 Lumsden Rd Suite 130, Port Orchard, WA 98367

http://www.airmastersheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day