Day & Nite Plumbing & Heating, Inc.

Very professional maintenance visit. Ajanee was very courteous and professional, and communicated very well on what was being done and how everything looked after completion. Will recommend Ajanee and Day & Nite plumbing and heating services.

Called before coming very friendly and knowledgeable.

Ken went above and beyond on making sure that our install went flawlessly. He navigated through PSE issuers that could have become serious with our gas being shot off from PSE. Best customer service feasible!!!!

Did a lot of investigative plumbing and fixed the problem.

Excellent problem solving, prompt work, and solutions going forward

We have used Day and Night twice this year with experiences that have been very different, you could say they live up to the name Day and night. Two months ago we used the company to replace old water heater and we were very happy with that experience. Work was done with attention to details and high quality workmanship. Two weeks ago we had to call Day and Night to help us fix broken angle stop on CPVC pipe under the sink. The water was off for 2 days so it wasn't an an active leak or an emergency. This time the experience was completely different. A crew of 2 plumbers spend 1hr under the sink where they cut out the broken CPVC pipe, use shark bite fitting to connect 12" on new copper and new angel stop. Material cost about $50 + 1 hour labor, we were charged us $1031. Lead plumber left us with a warning not to connect anything to the new angel valve because the pipe is not secured. He promised to come back and finish the work so we can connect the dishwasher but 2-weeks later were being told that maybe next week someone will come and finish but it will likely cost us more before the job is finally done. This hasn't been a pleasant experience forcing me to reduce my initial 5-star review to 2-stars.

It was excellent work, Elliot is very knowledgeable, solved the problem within 20 minutes. I highly recommend this guys.

After hours tech was on site within 8 hours of our call and our heat was back on two hours after arrival. Very straightforward and professional.

All of Day and Nite employees were skilled at their specific jobs. They were efficient, professional and courteous at all times. The trench that they dug was necessary to enable them to hand excavate through an existing hedge (32 years old with lots of roots) that was situated on top of existing electric and cable utilities. The diggers were meticulous in excavating and removing roots. They worked extremely hard to accommodate the schedule that their plumber was on. The plumber and assistants were obliged to extend their work out over three days in order to allow time for site work. They juggled our project with others, and did not have time or inclination to spend more time than necessary on ours. They had to reconnect our house to the existing water service each of two nights, so we would have water off hours while the project was in progress. The plumber was careful to discuss the price of our work as time went on (for example, the extent of hand trenching was not anticipated in the initial quote). He gave all of the price breaks that Day and Nite could give. We felt that the charges we incurred were fair.

Zachary and Jordan arrivef on time, were professional, knowledgeable, communicated well and performed thorough work speedily. I will call on Day & Night Plumbing again. This was a very positive experience.

They charged $700 to install a standard faucet on a standard sink. I had bought the faucet from Costco. There was nothing special about this job. They don’t provide an estimate on the phone so I was already paying $89 for the trip charge to find out that either I lose $89 or pay an additional $550+tax for the the job (total $700) which seriously is an insane amount of money for a faucet install. I was appalled at the estimate and asked why it’s so high. Plumber said it will take 2-3 hours! Really!! It took 30 minutes. Overpriced and misleading service. Look elsewhere for fair pricing.

Excellent! Arrived on time, and was polite, helpful, and performed repairs in the time estimated, and at the quoted price.

He repaired the gas leak and check the furnace. All looks good and safe. He is very easy to talk with and his smile. We would like to have him again when needs.

Very well. Our technician, Kyus Sinicrope, was very professional but personable. He was polite, respectful and covcered his feet inside our home. The job was in a cramped and dirty space but he did not complain and did a wonderful job. He answered all of our questions and asked if there was anything else we needed. He was on time, explained all charges and was able to apply the company's senior discount to our total bill.

provider replaced the section of leaking pipe

We had the wall opened up so they were quick to fix the issues and spotted some potential causes and educated us on them.

I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it.

It all went very smoothly, the plumbers were professional and personable, they Explained what they were doing and why. I cannot really make a judgment on cost because plumbing is expensive but I have used Day And Nite for many years and I do not comparison-shop.

This was a difficult project but Alex was great and completed the project successfully. Thank you!

The website states that this company provides 24/7 emergency service - not true. I called them today (February 8, 2022) with request to replace the leaking water tank. They responded that the earliest chance for them to do the replacement is February 18, 2022. So, that's how they respond to emergency. The operator (Lisa) was not willing to find any other earlier opportunity and very abruptly terminated our conversation.

Rob came out to review our existing system and helped us figure out what kind and brand of heat pump would work best with our system. He was very patient and informative, and answered all our questions without any pressure or up-sells (we had quotes from five providers). We signed the contract and payed our deposit in June 2021, but unfortunately global supply chain issues delayed the parts being received. Day & Nite were communicative of the issue and offered several alternatives, including a refund of the deposit. We opted to wait for the parts. It took four months, but the techs (lead by Jeff B) were fantastic and very accommodating in how we wanted piping and wiring routed. We are very pleased with how it's turned out and loved working with a local (and family owned!) company! Our gas water heater is due for replacement soon, and we'll be coming back to Day & Nite for that!

Update 10/7: Day & Nite showed up early in the morning and did some quality work. Thank you, Alex. They explained things well and were respectful of our property. Right after everything was done, John called to make sure everything was as we liked. I don't know why we had been rescheduled thrice for over a month, but I have to conclude it was some random fluke. Update 10/6: The very next morning after writing the review below, I received an apologetic call from John R., their networks manager. Thank you for that. We agreed to reschedule one more time for 10/7. We're willing to give them another chance, because the one time we had them service our water heater and furnace, they did a great job (thanks, Tyler!). I'll update the review after they have come to perform the work. Original review 10/5: We asked Day & Nite Plumbing & Heating to install an exterior hose bib at our house. The installation was scheduled for September 21, 2021. On that day, we received a call at 9:36 AM that our installation had to be rescheduled "because of a commercial emergency." We rescheduled it to October 4. Again, the morning of October 4, we received a call at 8:28 AM that our visit had to be rescheduled "because of a commercial emergency". It got rescheduled to today, October 5, and at 4:50 PM, we received a call that the plumbers weren't coming anymore, because another job had run late. This behavior is absolutely unprofessional. Now over a month has passed since we first scheduled the installation, and I have to find a different company all over again. If you actually need anything done, it seems like you unfortunately cannot rely on Day & Nite Plumbing & Heating.

Amen to three weeks ago to try to get the gas fireplace upstairs at my house to work where my family lives including two young kids. Two to three days before the appointment, they called and asked if I wanted to move my appointment back a week to which I responded no thank you The day of the appointment, I got a call from them not only saying they weren't coming out today, but now they weren't coming out till the earliest March 10th. This is such poor customer service and disappointing because just because I'm not paying for 'emergency' time and money, I GET SCREWED!

I requested service online the night before and they called me around 9 a.m. the next morning to schedule the job for that same day (between 10-1). They then called about 15 minutes later and asked if they could show up early around 9:30). Great punctuality! The tech, Elliot, did a superb job. He explained everything to me in very thorough detail and checked and rechecked the system after every adjustment he made. My AC unit wasn't plugged into my furnace correctly and was only getting about half the volume of air needed. He fixed that as part of the maintenance cost. I needed a new air filter badly, and so I bought one from him. It was marked up 2-4x the cost of an equivalent one online. He also found a capacitor that was on the boundary of being within suitable voltage. He told me it would probably last another year if I was going to have maintenance again next year, but I had him go ahead and replace it for about $175. Maintenance fee was $199. All together a little shy of $500. It felt a little high, but he spent 3 hours at my house. I appreciate him taking his time on the job and being thorough.

Brett Bloomberg came out to the house, and after looking at the job, estimated cost to fix at $1500- $2000. He then said he was not charging for the current trip, as it was late and he was going to come in the morning to start work. We then said that if we dug up the lawn it would save money off the bill. He said the procedure was to install a clean out drain, scope the sewer with a camera, and clear the sewer with a "cable." We did as he asked and dug up the lawn. He came out the next morning with his apprentice, and proceeded to do as he promised. They installed the clean out, scoped the sewer, and proceeded to "cable" the sewer. Apparently, however, the "cable" was too small, as it became tangled in the roots instead of clearing them, it became stuck. At this point he called the City of Bellevue. The city utility department came out with trucks and men and basically took over the job. Brett and his apprentice stood around and watched while the city employees "jetted" the pipes and unstuck Brett's "cable," They also got the roots cleared from the sewer. Brett presented his bill. $3,847.80!. ONE DAYS' WORK. TWICE HIS ESTIMATED AMOUNT. I feel lied to. He refused to leave the jobsite until he got paid. ABSOLUTELY OUTRAGEOUS...