SeaTown Electric Heating and Air

"Hi Christopher [Consumer Name Removed], Thank you so much for taking the time to share your experience. We truly appreciate your honesty and understand how frustrating it must have been to deal with a surprise electrical issue?especially when you're trying to take care of your tenant promptly. We're sorry to hear that the cost of the service didn?t meet your expectations. Our goal is always to deliver fast, high-quality work that prioritizes safety, especially with high-voltage fixtures like a 220v range outlet. That said, we absolutely understand how unexpected pricing without an upfront quote can be frustrating, and we?ll be using your feedback to improve our communication in situations like this."

"Thank you for your feedback! We understand your concern about the cost, especially when it exceeded your initial estimate. We strive to provide transparent pricing, but complexities in installations can sometimes lead to adjustments in costs. We appreciate your understanding and are glad we could address your unique needs."

"Thank you, Jeremy, so much for taking the time to share your positive experience with our hyberheat Mitsubishi mini splits! Our commitment to transparency and customer satisfaction is a top priority, and were thrilled that you appreciated the absence of sleazy salesman tactics. Its fantastic to know that our service team responded promptly to address the issue with the broken seal. We understand the importance of quick and effective solutions, especially when it comes to potential water damage. If theres anything else you need or if you have further feedback, please dont hesitate to reach out. - Seatown Services"

"Hello Masako, thank you so much for taking the time to leave Seatown a 4-star review! We're thrilled that you had a great experience with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Thanks again for choosing - Allegra Seatown Services."

"Thank you, Joan, for sharing your positive feedback! It's fantastic to hear about your experience was a quick diagnosis, prompt installation, and receiving clear instructions on how to use the product. If you ever have any future needs please reach out and we would be happy to assist you. - Allegra Seatown Services"

"Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you've encountered. Your feedback is invaluable to us as we strive to improve our services. We're genuinely sorry to hear about the confusion regarding the pricing and the perception that you were not treated fairly. We understand the importance of transparent and straightforward pricing, and we regret any miscommunication that may have occurred. It is never our intention to make our customers feel taken advantage of or to provide inaccurate information about the services rendered. We appreciate you bringing this matter to our attention, and we take your concerns seriously. Rest assured, we have addressed the issue with the specific plumber involved and taken steps to ensure that such incidents do not happen in the future. Regarding your concerns as a woman homeowner, we want to emphasize that we value all our customers equally, and gender should never influence the quality of service or pricing. We are committed to treating every customer with respect and providing fair and transparent pricing to all. We're pleased to inform you that our plumbing manager revisited your home to address the issue promptly. We are grateful for your patience and understanding. We genuinely appreciate your business and the opportunity to make things right. If you have any further concerns or questions, please don't hesitate to contact us directly. We are committed to learning from this experience and continuously improving our services. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future."

"I deeply regret the inconvenience caused when our plumbers returned your Grohe shower head without obtaining your permission. We sincerely apologize for not adhering to our service standards. Although we have already returned the shower head to you, we understand that the replacement we provided does not match your original one. To address this issue, we present three potential solutions: 1. We will make every effort to find a closer match to your original Grohe shower head and arrange for its replacement. 2. Alternatively, we can provide a refund or store credit for the replacement, allowing you to select a suitable replacement yourself. 3. If you have any other preferences or requests, please let us know, and we'll do our best to accommodate them. Your feedback is invaluable to us, and we are committed to enhancing our processes to prevent similar incidents in the future. Please reach out to us at [email protected] to inform us of your preferred solution. Thank you for your patience, and we genuinely appreciate your continued support."

"Hello Kay, thank you for taking time to leave us a review! We are glad to hear your project was handled professionally and efficiently. If you need any further assistance in the future, please do not hesitate to reach out, we would be happy to help. Thank you again! - Kirsha, Seatown Services."

"Hello Lisette, thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with or Customer Service team as well as our expert, James. If you need any further assistance in the future, please do not hesitate to reach out, we would be happy to help. Thank you again! - Kirsha, Seatown Services."

"Hello Kristin, thank you so much for letting us know that our experts Michael and Andrew were both professional and communicated well! If you need any further assistance in the future, please do not hesitate to reach out, we would be happy to help. Thank you again! - Kirsha, Seatown Services."

"Hello Clarence, thank you so much for letting us know how professional, careful and polite Angelo and Huntter were with your water heater project! If you need any further assistance in the future, please do not hesitate to reach out. Thanks again! - Kirsha, Seatown Services."

"Thank you for taking the time to write this review and for your kind words! I am thrilled to hear that Craigen was able to identify the source of all three issues you were experiencing and fix them efficiently. If you need any further assistance in the future, please do not hesitate to reach out. Thanks again! - Allegra Seatown Services."

"Thank you Marilyn for taking the time to write this review and for your kind words! I'm glad that you were happy with the service I provided and I'm looking forward to assisting you again in the future whenever you need it. Don't hesitate to reach out if you have any further questions or requests. It is always a pleasure to help! - Allegra Seatown Services."

"Thank you Noel for sharing your positive review! It's great to hear that you found the service provider to be prompt, professional, and thorough in explaining the issue. I'm glad to know that you were satisfied with their work and that you would be willing to hire them again in the future. - Allegra Seatown Services"

"Thank you Richard for your positive review! I am glad to hear that you found us to be very professional and knowledgeable. Providing top-notch service and expertise is a top priority for us, and it is wonderful to know that we were able to meet your expectations. Thank you for taking the time to share your thoughts, and please do not hesitate to reach out if there is anything else I can assist you with. - Allegra Seatown Services."

"Thank you for taking the time to leave a review and share your experience with us. We are sorry to hear that your experience was less than satisfactory and only rated 2 stars. At Seatown, we strive to provide the best possible service and products to all of our customers. We would appreciate the opportunity to speak with you further about the issues you experienced and see how we can improve for your future visits. Please feel free to reach out to us at 206-905-4946 We would be more than happy to assist you"

"Thank you Carol for your positive review! I am thrilled to hear that Gage was a delight to work with. Our team works hard to provide exceptional customer service, and it is great to know that we were able to meet your expectations through Gage. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if there is anything else I can assist you with. - Allegra Seatown Services."