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"Great communication and thorough work. Would hire again."

"They did a good job! Professional and easy to work with. Looks great."

"Exceptionally knowledgeable professionals with a service mindset. My office and storage building was flooded from a burst pipe last winter (2021/2022). I called up Affordable Restoration and they helped me through the whole process. They also referred me to a fantastic public adjuster who took care of the whole claim for me. I was impressed on how knowledgeable the Affordable Restoration crew was on not only the flood aspect but also on how to work best with my insurance company. They took the time to educate me throughout the whole process on water, mold, mitigation, restoration and the claim process. After my initial meeting with them, I felt like I was an expert on these topics. This gave me a lot of confidence in working with my insurance claim. It was a breath of fresh air to deal with a contractor that actually cares about you and takes the time to listen and address all of your concerns. Their crews did a great job. They always showed up on time, constantly monitored the site conditions and left the site cleaner than they found it. I'm confident that my building was restored properly and is safe for future use. I would highly recommend working with them."

"They did a great job!!! Friendly and respectful as they did the job and continued checking to ensure they were completing to our satisfaction."

"I am a repeat customer, so I knew the carpenter, Joe, coming in. I started by using their design contractor. I gave her the colors and ideas (beach theme, ceramic wood-look floor tiles), and she pulled the rest together. Invaluable because I can't trust my own taste. They removed a square shower in the corner and a set of shelves next to it, and glassed in that end of the room for a full shower. We put tile down along the whole room, with a recessed shower pan, and a linear drain against the wall. Joe built-in medicine cabinets, and trim all around the room, per my design pictures. The subs included a glass door guy, the plumber, the tiler, painter, and the countertop slab tiler. We also had some work done in our hallway. They removed the single boob light from the middle, and installed two recessed lights on either end, along with putting two switch boxes on either end of the hallway. Joe built a floor to ceiling cabinet in a 13” dead space at the end of the hallway, which included a laundry hamper on tracks, cubbies, and shelves. And then on a whim, I asked to have our old hallway linen cupboard doors replaced to match the new ones. We had two leaks during and after, but one reason I would use them again, is how they handled both times. One was a leak from the plug on the toilet supply. We found it on a Saturday morning, and I ended up waking up our carpenter with my text. He came out and figured it out and fixed it by 1. The other one was after everything was done and cleaned up, and we had paid for everything. The basement bathroom ceiling, fan, and wall below the master was wet one day, and we realized a joint in the pipe from the master toilet to the stack was slowly dripping between the two rooms. I texted Joe again, and he referred me to our GC, who came out with a plumber and fixed it. They had to make a hole in the downstairs drywall, so he has been coming back regularly to put three layers of mud on the new drywall. I was so sure that they would regretfully find that it wasn't their fault and we would have to deal with the cost and bother of finding a plumber and carpenter. Start to finish, it took about four months, but three weeks of that was the initial tile order, and another three for an incorrect tile order."

"Job was done professionally and efficiently. Immediate availability."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"Zach was great. He took a look at our gas line rust to do an estimate and let me know that it was actually okay. He also gave me some good tips about maintenance and what to look for if there is a problem in the future. I really appreciate how straightforward and helpful he was."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"I reached out to Johnson & Sons and several other contractors to discuss the possibility of opening up and completely remodeling my kitchen and bathrooms, with the addition of a shower to the former half bath off the master suite. After receiving bids and meeting with each contractor, I went with Johnson & Sons due to the transparency and consideration Vic Johnson showed when discussing the project and its challenges, as well as providing a detailed quote. Because this remodel involved the removal of walls, tiling of the kitchen/bathrooms, potential size constraints, and a re-plumbing of the house, It was very important for me that things be done correctly, to code and with permits. Once demo and construction started, things proceeded at a brisk pace with minimal lag between subcontractors, and inspections. Their tile guy, Tony was great to work with and very helpful with making the appropriate detail selections around the showers. We did have a long wait for a cosmetic piece of cabinet siding, which ended up being the final part needed to complete the project. Vic was direct with me about the issue and the delay. Such a minor issue is in my opinion, very small potatoes compared to having quality work done. Ultimately, Johnson & Sons came in slightly under their contract price - a very pleasant and welcome surprise."