Washington Energy Services

Chris J. was so professional, efficient and friendly. He answered all my questions and explained a lot of things that I was unsure about. He also went the extra mile to let me know of a filter that could help my family with health issues. There was no pressure, just clear information. I did some research and confirmed that the filter would be helpful for us. So Chris installed one the same day, after several hours of the tasks he had originally come to perform. The weather was hot, but it did not slow him down and he did not complain. A friendly, competent guy. That has bee a typical experience with WES folks over several decades. They seem to find good people and train them well. Great Company.

They did a good job, were on time, courteous, clean, and we had no problems at all. We would highly recommend them as well.

They did a great job. The next morning my daughter, who has allergies, was able to breathe through her nose.

I called to get my fireplace inspected before use this year. They had installed it in 2006 and last serviced it in 2019. They said they no longer service fireplaces that old nor do they even install fireplaces without a chimney any longer.

Was told after waiting 3 weeks for a response they are not taking appointments for new customers.

Everything went well and they serviced it since. I would definitely hire them again and I would recommend them.

Very friendly and easy to work with. I would use them again!

No response from either of the recommended services...

A man from this company came to my house to check it out so he could give me a bid. He said he’d send the bid to me. Two days later I called him because I hadn’t heard from him. He said he was going to work on it that evening. I never heard from him. No bid. Nothing.

They didn't give me the option to just replace the faucet and cartridges. Their estimate ended up being $1600 which included the stopper, p-trap, and a faucet that was more quality and that could only be serviced by plumbers. I ended up going with another plumber who installed a faucet I supplied for $275. They were doing what I asked of them but I just wish they gave me the option to replace the faucet and cartridge without removing the whole sink from the wall which the other plumber did. Because of that I will not call them again.

We had Washington Energy Service install a new furnace, air conditioner and hot water heater when we purchased our home in 2016. We were impressed with the presentation made by their representative prior to our purchase compared to other representatives with whom we spoke. Because we wanted to be insured, we purchased an extended warranty. We're really glad we did! We have had the system serviced annually, but this year an extensive leak developed that damaged the interior of our home and caused black mold. We initially notified our insurance company but then decided we should notify Washington Energy Service as well. The decontamination had begun, but the damage was evident. The Washington Energy Service representative was so very helpful and understanding. He immediately determined what needed to be done to correct the problem and within two days had a team to our home to complete the repair. We appreciate the professionalism, courtesy, honesty and rapid response with which Washington Energy Service treated us and would strongly recommend them to anyone looking for a good local company. Linell and Bruce Arbuckle Federal Way, WA

My "C" rating is based as follows: An “A” for the technician. A “D” for the Bryant heat pump. The unit runs quietly and efficiently, but to have two major components fail in 3½ years doesn’t speak well for Bryant reliability. An “F” for $616 in labor costs (defrost control board installation $240, fan motor installation $376). These costs were listed on the invoice before work began. Parts were covered by warranty. Tax added another $53. The work was completed in less than two hours ($300+ per hour).

Excellent! Joe and Jim were the installers and they did a really nice job for us. . They were timely, worked like craftsman and generally just nice guys. Very happy with the Coeur d’Alene Windows and the Codel door.

the first repairman came out to the house. He said it was broke, wasn't sure if he could get the. I told him to try if he couldn't I would try. He then when into a sales pitch about a new furnace.I said lets fix the one we have. I didn't hear from them for over a week. I called they said they thought I was getting the parts. I told them to ,please fix it. In the weeks that have followed. I have been told 1# we will be out next couple days to fix. #2 waiting on the part no ETA ( the old checks in the mail) I think if they make wait in the cold long enough, I will buy a new furnace from them. I won't buy anything Washington Energy Service. Not good people.

No pressure sales, salesman answered our questions, told us about several things we hadn't thought of, came back with a quote promptly. The whole operation went like clockwork, the install crew were professional and thorough. Very happy with the end result.

Called WSE for a routine inspection. The tech showed up right on time and was friendly & knowledgeable throughout the visit. They recommended replacing a few parts that were going out. They weren't cheap but a quick internet search confirmed WSE wasn't inflating prices, so I gladly had them replaced. However, a week later the furnace stopped working. I called and a tech was able to squeeze us in same day, the day before Thanksgiving. Turns out the igniter they installed the week prior was faulty. No charge for the visit or the new part. I was very happy they stood by their work and fixed the problem. Will definitely be using them again.

Couldn't have been better! Ricardo, Amador, John were the most professional tradesmen we've had work on our home in over 43 yrs! Their attention to detail was unmatched! Our house is stunning! People constantly stop & tell us how beautiful it is....that's because of W.E.S. & these 3 professionals that work there! Not only does the house look new, it's warmer than it's been in the 43 yrs we've been here! We went for the wait & save offer & we paid less than 1/2 of what others would have charged! We are so pleased, we say give them all a raise! Job site was left clean everyday & we couldn't be happier!! Thank you WES, Ricardo, Amador & John!

Great service and professionalism at a fair price.

Great service. The gentlemen were very nice and informative

My electric hot water heater was leaking and needed replacing. After getting several quotes, I decided on Washington Energy Services. Their quote was less than quotes I received from other companies due to a special they had on water heaters this month. The whole process went very smoothly. I set up an appointment for the next day. Rigo installed my new hot water heater--he was prompt, professional and knowledgeable. I would use Washington Energy Services again and would definitely recommend them to others.

I did not use Washington Energy Services for two reasons (1) The exact same water heater I wanted was only $1100 from Home Depot. So they were quoting $1800 for the removal/disposal of old water heater and installation of new one, plus mark up on the water heater. (2) Their installation price was actually a fixed % of the cost of the water heater sold, not the difficulty of installation. I know this because they accidentally sent me a quote for the smaller version of the same water heater and the installation line item was dramatically less, even though the process was EXACTLY THE SAME the only difference was the water heater was slightly taller. It was easy math to look at the two quotes side by side and see the installation was a fixed % of the price they charge for the water heater. (install price/ water heater price = same % in both quotes ). So because I wanted a more expensive heater, I should pay more for the installation? BS. I ended up doing this job myself in under 3 hrs including draining the old heater and replacing all connections, and properly strapping the heater and paid $1,100 for the waterheater.

Cristopher Johnson was our service technician and was so nice. Explaining everything and his advice of what needed to be done and what could wait. Very friendly and professional.