Founded 2009 • With Angi since October 2011
Angi Certified
Service Provider Response
We want to serve our customers to the very best of our ability. When we are asked to do a scope of work that you the customer would be able to save money by going directly to that specific skilled specialty company we want to give you that opportunity. We apologize that we are not an exterior painting or landscaping company. We greatly apologize for any miss-communications.Service Provider Response
Thank you [Member Name Removed], We greatly appreciate your comments. MaryannService Provider Response
We greatly appreciate your comments and feedback. An we enjoyed working with you. MaryannService Provider Response
We greatly appreciate you allowing us to bid your project and your kindness in this review. We wish you the best in your upcoming project.Service Provider Response
Thank you for the positive review for our lead Joe Davis. We apologize for any misunderstandings that may have happened on the jobsite. We enjoyed working with you through out your project.Service Provider Response
January 1st 2015 original contract was signed. January 27th first deposit per the contract payment schedule was paid. February 9th Home owner wanted to make changes to the original contract. February 12th the customer had signed the new revised contract. The initial down payment per the contract is for ordering & purchasing materials. March 19th we received the selection sheet to start ordering. April 1st the project started. April 9th the Cabinet drawing was sent in to the vendor the homeowner had chosen. Cabinets must be done before counter tops ( Counter tops are a standard 2 week lead time in the Industry) April 9th Plumbers were onsite. April 10th Electricians were onsite. April 19th A change order was given to the homeowners for extras they requested that were not in the signed contract. We did not charge them any extra labor , only for the cost of the items , we did this work for free. April 21st the homeowners changed the layout of the cabinets which in turn delayed the counter top. we had to go back and forth with the customer and the vendor multiple times for changes. May 15th the counter top was ordered. June 2nd homeowner changed cabinets , so we then laid out on the floor with the customer where we believed the cabinets should go. The homeowner approved. June 17th the cabinets were installed . The counter tops went in a couple days later and the last day worked on the job was June 25th. Communication by the office was daily or every other day some days multiple emails and phone calls for approvals or changes made . We at Classic Remodeling rely on referrals in this business we do our very best to make the customers happy. Sometimes we do run into circumstances beyond our control and we tackle them as best we can. We apologize for inconvenience we may have caused. God Bless ..Service Provider Response
Good afternoon [member name removed], I thought I would drop you a quick note to say thank you so much for the nicest review you posted on Angie’s List. We here at Classic Remodeling really appreciate your kind words. Feel free to contact up if you have any questions or need any remodeling help in the future. Were here for you. Take care and have a great day! Respectfully, Tracy Kranson Classic Remodeling NW Inc. 11330 4th Ave W #7 Everett, WA 98204 Office: 425-224-2004 Fax: 425-224-2008 www.classicremodelingnw.comService Provider Response
We are more than happy to help in any way we can. We understand completely about the deck situation. We would love to help you in the future with any of your needs! Thanks and have a blessed day, Classic Remodeling NW Inc.Service Provider Response
Thank you for your wonderful feedback. It was a pleasure working with you guys. A few details did get translated wrong but we are glad that everything worked out so beautifully in the end! We can't wait to do work for you again! Thanks again and be blessed! Classic Remodeling NW Inc.Service Provider Response
Thank you [member name removed] for your lovely review. We love having you as one of our 'repeat' customers! Anything you need, you know we are always here for you! Be Blessed, Classic Remodeling NW Inc.Ask for details