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"Great communication and thorough work. Would hire again."

"We worked with Renovate from August 2024 through April 2025. Our experience was exceptional. Ross, Eric, and Jeremiah were efficient and effective, treating our project with great care. The Renovate team stands out in several ways: - Their pricing is transparent. We paid an hourly cost and subcontractor costs, plus a fixed mark-up, which aligned incentives. Amanda provided receipts and timesheets regularly. - They have superb attention to detail. They pointed out issues we might have missed and ensured they were fixed. - They were super responsive, encouraging us to text or email any time and often responding quickly. They kept us updated on the timeline and explained any delays. - They have a strong client focus. They addressed subcontractor errors quickly and reminded us to ask for what we wanted, even if non-standard. They provided recommendations but let us make the final decisions. We highly recommend the Renovate team. For our more detailed review, see Google."

"I am a repeat customer, so I knew the carpenter, Joe, coming in. I started by using their design contractor. I gave her the colors and ideas (beach theme, ceramic wood-look floor tiles), and she pulled the rest together. Invaluable because I can't trust my own taste. They removed a square shower in the corner and a set of shelves next to it, and glassed in that end of the room for a full shower. We put tile down along the whole room, with a recessed shower pan, and a linear drain against the wall. Joe built-in medicine cabinets, and trim all around the room, per my design pictures. The subs included a glass door guy, the plumber, the tiler, painter, and the countertop slab tiler. We also had some work done in our hallway. They removed the single boob light from the middle, and installed two recessed lights on either end, along with putting two switch boxes on either end of the hallway. Joe built a floor to ceiling cabinet in a 13” dead space at the end of the hallway, which included a laundry hamper on tracks, cubbies, and shelves. And then on a whim, I asked to have our old hallway linen cupboard doors replaced to match the new ones. We had two leaks during and after, but one reason I would use them again, is how they handled both times. One was a leak from the plug on the toilet supply. We found it on a Saturday morning, and I ended up waking up our carpenter with my text. He came out and figured it out and fixed it by 1. The other one was after everything was done and cleaned up, and we had paid for everything. The basement bathroom ceiling, fan, and wall below the master was wet one day, and we realized a joint in the pipe from the master toilet to the stack was slowly dripping between the two rooms. I texted Joe again, and he referred me to our GC, who came out with a plumber and fixed it. They had to make a hole in the downstairs drywall, so he has been coming back regularly to put three layers of mud on the new drywall. I was so sure that they would regretfully find that it wasn't their fault and we would have to deal with the cost and bother of finding a plumber and carpenter. Start to finish, it took about four months, but three weeks of that was the initial tile order, and another three for an incorrect tile order."

"When Ballard came out to give an estimate, he was very nice and knew his business. We noticed he did not take notes and said we would get the estimate in a week. After 2 weeks I emailed to ask for the estimate, and was told it would come that weekend. Another 2 weeks went by and I finally got it after yet another email. The estimate was missing some items. After all this we felt we were not valued customers and went with another company."

"Exceptionally knowledgeable professionals with a service mindset. My office and storage building was flooded from a burst pipe last winter (2021/2022). I called up Affordable Restoration and they helped me through the whole process. They also referred me to a fantastic public adjuster who took care of the whole claim for me. I was impressed on how knowledgeable the Affordable Restoration crew was on not only the flood aspect but also on how to work best with my insurance company. They took the time to educate me throughout the whole process on water, mold, mitigation, restoration and the claim process. After my initial meeting with them, I felt like I was an expert on these topics. This gave me a lot of confidence in working with my insurance claim. It was a breath of fresh air to deal with a contractor that actually cares about you and takes the time to listen and address all of your concerns. Their crews did a great job. They always showed up on time, constantly monitored the site conditions and left the site cleaner than they found it. I'm confident that my building was restored properly and is safe for future use. I would highly recommend working with them."

"Awesome job, got done and communicated perfectly!"

"Tracy is a pro! He was a hard worker, fast, and did a beautiful job on my repair."

"Nate allowed me to order my bathtub myself, which was nice. Lowe's failing to deliver when promised, was not. This delayed the start, and although it did take longer than I expected, everything came out great. They did not charge me extra after the water damage was exposed, which was a relief. One of the other estimates I got from a general contractor was for 3x as much, AND they planned to add on after the wall was opened. The bathroom specialists wanted 150% of what we paid, and I think we ended up with better results."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"Excellent. They are true artisans. And they stand behind their work."