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"Great communication and thorough work. Would hire again."

"I am a repeat customer, so I knew the carpenter, Joe, coming in. I started by using their design contractor. I gave her the colors and ideas (beach theme, ceramic wood-look floor tiles), and she pulled the rest together. Invaluable because I can't trust my own taste. They removed a square shower in the corner and a set of shelves next to it, and glassed in that end of the room for a full shower. We put tile down along the whole room, with a recessed shower pan, and a linear drain against the wall. Joe built-in medicine cabinets, and trim all around the room, per my design pictures. The subs included a glass door guy, the plumber, the tiler, painter, and the countertop slab tiler. We also had some work done in our hallway. They removed the single boob light from the middle, and installed two recessed lights on either end, along with putting two switch boxes on either end of the hallway. Joe built a floor to ceiling cabinet in a 13” dead space at the end of the hallway, which included a laundry hamper on tracks, cubbies, and shelves. And then on a whim, I asked to have our old hallway linen cupboard doors replaced to match the new ones. We had two leaks during and after, but one reason I would use them again, is how they handled both times. One was a leak from the plug on the toilet supply. We found it on a Saturday morning, and I ended up waking up our carpenter with my text. He came out and figured it out and fixed it by 1. The other one was after everything was done and cleaned up, and we had paid for everything. The basement bathroom ceiling, fan, and wall below the master was wet one day, and we realized a joint in the pipe from the master toilet to the stack was slowly dripping between the two rooms. I texted Joe again, and he referred me to our GC, who came out with a plumber and fixed it. They had to make a hole in the downstairs drywall, so he has been coming back regularly to put three layers of mud on the new drywall. I was so sure that they would regretfully find that it wasn't their fault and we would have to deal with the cost and bother of finding a plumber and carpenter. Start to finish, it took about four months, but three weeks of that was the initial tile order, and another three for an incorrect tile order."

"Update 10/07 — I had an electrical issue with a washer/dryer (due to manufacturer error), and texted Tripped for help at 1pm. They had someone drive out immediately (my home is in a VERY remote location), and Marqus arrived by 3pm. The issue was fixed by 3:45pm. This company has EXCELLENT service, and I could not recommend them enough!"

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Zach was great. He took a look at our gas line rust to do an estimate and let me know that it was actually okay. He also gave me some good tips about maintenance and what to look for if there is a problem in the future. I really appreciate how straightforward and helpful he was."

"This was a new $800,000.00 home We still don't have the house signed off from Cowlitz county planning because of Fusion Electrical Services LLC have not completed it BUT WERE PAID IN FULL OVER A YEAR AGO.My mini split has not been completed in 13 months, my breaker panel hasn't been put back together in a year, I paid parker and alissa in full.The owner Alissa tried to put a protective order against me back in August because I sent her text message asking when will they complete my job. I sent her a correction notice from Cowlitz county planning showing her all the correction needed. The Judge said me texting to get my job done was NOT harrassment. Since then I found out from Feltons HVAC good guys, that the electrical wires that Fusion spliced Diakin says no you can't, that is why my mini split won't work. They cut my new cooling lines I supplied in the kit, they said they had to because the lines were to short. That is not true it's because Parker had no clue what he was doing and didn't install the inside unit first then measure the lines and wires then set the height of the outside unit. We are forced to go back to court in a few months. They received 3 separate violation from WASHINGTON STATE LNI on my new home, now LNI just notified us about some other things. Parker and his company are not licensed to do HVAC work, he said he was licensed and bonded for HVAC he lied, FYI you cant file a lien on thier bond for HVAC even though they did the work and destroyed my install kit for my mini splite, I have a invoices from another company to fix the mess, replace the destroyed kit and complete the job on the mini split for over $5000.00 and for electrical over $5000.00 She won't resolve it I have tons of text messages asking her to just get it completed, she tells me she will jerry rigge it with no new parts, I paid for new I want the job done correctly . I hope this helps another consumer to be protected"

"Best company to work with. Very professional, on time, polite, and unbeatable price."

"They did a great job!!! Friendly and respectful as they did the job and continued checking to ensure they were completing to our satisfaction."

"Job was done professionally and efficiently. Immediate availability."

"Gosh, i just can't say enough good things. I needed to have some dedicated outlets installed in our garage and also to have our circuit box looked as since I was convinced they whole thing needed to be replaced due to the age of our house. I reached out to several different companies who were either months out, never responded or no-showed completely. Joseph called me back ASAP, admitted he was booked out but asked me to text him photos of the areas of concern. He quoted me based on the photos and then came out quickly since it was a job with a quick turnaround. He was super friendly, knowledgeable and funny. The work was done in short time and he even looked at a potential hazard and remedied that for me. Good professionals are hard to find and I am so glad to now add a fantastic electrician to our home improvement arsenal."