Best glass block installation pros near Williamsburg, VA

"They are so good! You should hire them!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The original report was in error due to the confusion between owner's names."

"The brick foundation had settled at a corner of my house causing mortar to break and a few bricks were broken.  The crack was about 3/4 inch wide.  Five holes were dug about 2 feet deep and jacks were installed to jack the brick siding back  in place.  Once the brick siding was in place cement was injected to hold the brick in place.  The broken bricks were replaced. The lintel over the garage door, door and window were replaced.  The mortar that was damaged on the house was removed and re-pointed.  The Hipp Masonry crew were polite.  They did excellent work.  The crew cleaned up at the end of each day and after the job was completed.
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"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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"Excellent customer service. I had significant buildup on my roof, and they cleared it all away. My roof is shaped so that there are some difficult nooks and crannies to access, but they got it all."

"They did a very good job. They were quick and I am very happy with the work that they did for me."

We pride our company on reliability, great communication, integrity and quality work. We are experts in our concrete and landscaping and will do our best to keep you as educated as we can on your particular task or project. We look forward to working with you.

"Project was to replace our decks, handrails, wrap all columns on our three story home as well as to totally dig out and replace our driveway. Stevie is a fantastic person and moreover a conscientious and hardworking contractor. His fees were reasonable and he stayed within budget. Everyone was friendly, professional and meticulous in their work. We would definitely hire CNW again."

"Great service. Very professional. Responsive. I would definitely recommend them and do business again with."