Get matched with top well and pump technicians in Lorton, VA

"Awful company, tried to scam me. The guy came here and took a look, tried to charge me $1600 for a single part replacement. He said it is not worth it so insist me to replace the whole furnace and AC, which would easily cost over $10k. I let him go and did my own research. I found the broken part and purchased a similar unit for $269 (a blow motor), replaced it and now my AC is running again. Especially this technician made me feel really uncomfortable. As soon as he arrived, he told me that my furnace and AC were very old and full of problems. He even started fiddling with another completely unrelated AC unit for quite a while, then told me that one also had all sorts of issues. Between the lines, it was clear he was just trying to get me to replace everything so they could make more money. I told him the other unit had no problems. He said he didn't know, so I went and turned the switch on--only to find the unit wasn't running at the time. I told him it had been working just fine earlier. Then he said, "oh yeah? so why isn't it running?" For a moment, I even wondered if he had sabotaged something while I wasn't looking... Thankfully, he was just being a jerk with his words and didn't actually do anything. If he had done something, this wouldn't just be a one-star review situation. Yes, also, Oh, and one more thing. When it came time to charge me, he asked for $99. But I found them through a promotion that clearly states new customers only pay $59. He made no effort to mention that. It was only after I brought it up that he adjusted the price. Classic predatory behavior. Anyway, try avoiding this predatory company."

"Takeaways: - His demeanor was rude for no discernable reason. - His service didn't solve or correctly diagnose the problem. Rudeness: I'll start with the rudeness. At the end of the service, he said "Now, make me a check" in a gruff tone. I'm quoting verbatim. There's not reason for people to speak to each other like that - just none at all. I don't mind paying people for good work. I snaked the drain twice and was happy to have a "professional" on the job! Toxic masculinity. Misdiagnosis: For $375, he put 35-feet of snake down my kitchen sink. I had snaked 25-feet myself. He misdiagnosed a gurgling drain and wanted to pass me off to another plumber for a roof vent inspection. So basically no value, here. The next plumber: I called a larger outfit who did a hydrojet + a camera inspection for $575. This provided a thorough cleaning of the pipes and also a correct diagnosis of the problem, which was a bend in the pipes. An extra $200 for a hydro service and a chance to actually see the problem is a no brainer. I'd just go with a larger service."

"Charged $180 per hour and said it took 5 hours to install a toilet and a faucet. The total bill was over $900 and we supplied the new toilet and faucet. Just the labor was $900!!' It seems to me, if you are charging $180 per hour, you should know how to replace a toilet in less time. Said they would call me back at 8am to discuss and never called back. By the way, this service call was during normal business hours. Not an emergency call, not a weekend call, not an evening call. |"

"Flavio was very responsive and professional. Quick with an initial price estimate and answered all questions. Did not over sell what I needed done. Was genuinely honest and trustworthy. His crew were punctual and also professional. Finished the work quicker than expected and even came back to add a minor finishing touch at my request. Extremely pleasedwith every aspect"

"Came in got new well pump installed good company."