Get matched with top ceramic tile pros in Hampton, VA

"The tile floor in our master shower was literally falling apart. It was past time for us to act, so we scheduled one of those popular TV commercial companies to come out and take a look. The lady that visited was nice but the estimated she offered was not. All that money to replace just the small shower area with some ultra-thin plastic paneling glued to the wall? It was outrageous. There had to be a better option. So my wife and I looked on Angi for a local business and found Patriot Flooring. We received a call almost immediately after submitting our request. James and Tammy came out in almost no time. Right away we could tell these were not flashy commissioned based Salespeople but rather seasoned professionals with decades of experience and a Class A contractor license. James quickly provided all the information on how we could get our problem fixed. Not only would he remove the old tile from the shower area but also the bath and replace both with tile our choice. All this at a fraction of the cost we were quoted by the big-name brand company. In a couple of weeks, James and Vance were onsite to begin. Both are very courteous and respectful. The removal of the old tile was completed in about a day. James let us know some of the incorrect practices he was seeing done by the original installer like having no moisture barrier on the walls, putting nails through what is supposed to be the waterproof membrane around the bottom of the shower and so much more. We also had a horrible build-up in our shower drain due to debris from the original material. James was able to replace the blocked-up portion of the drain included as part of the project. Every evening my wife and I would look at the progress. It seemed a little slow at first but doing things right can take time. James was upfront before the work began about the timetable, so this was expected. Each step from putting in the pre-float, assembling the new membrane, overnight water testing to check for leaks, pouring the cement base of the new shower pan, applying the Red Gard, setting all the new tile, grouting, and reinstalling the fixtures (probably missing some steps), is not something you should expect to all be completed overnight. Day by day our new shower and bath took shape. Every day James would give us an update and answer any questions. Soon enough we had our new beautiful, tiled shower and bath. There was no question during this project that we had selected the right company for the job. James and his team take pride in the work they do, and it was apparent every step of the way. My wife and I couldn’t be happier. If you’re looking for quality work at a reasonable price, look no further. You can believe all the 5-star reviews and ours as well."

"This company was the most expensive part of the reason was he charged a service call each time he came to the house to do the work, other than the cost I felt he did a good job."

"My shower tiles were installed 17 years ago. After all those years a lot of soap hard water calcium whatever made them look extremely ugly. After 2 days of scrubbing with acid my tiles look like new. Outstanding and recomend to anyone needing help. Wonderful and very pleasant gentleman."

"They were punctual and came back the next day to address a problem I had and resolved it"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Stanley Phelps and his crew have done a number of interior and exterior projects at my house. Their strength is their artistry and craftsmanship. Stanley always has excellent ideas about how to make improvements, keeping costs in mind. They will continue to work at your house until the job is done to the owner's satisfaction."

"Gave me a quote, gave a time and day and was prompt on both. Extremely friendly and professional. Carpets look absolutely wonderful. I would most definitely use them again as well as recommend them."

"Work was last of a move out cleaning. Did a great job."

"The Sales Representative was non stop in making sure I understood every stage of the process and I was impressed with the product quality. To be honest I had no idea how great the tiles would look in my house, but I'm one happy camper! I want the sales rep to stay in touch so I can get all my work done with the company."

"K&L is a business that's large enough to meet your needs and small enough to know you on a personal level. Over the past 10-12 years, K&L has been my go to business of choice for all manner of emergencies. The personnel are honest and hardworking individuals that enjoy the relationships they build with their clients."