Get matched with top glass block pros in Hampton, VA

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"Mr Chuck Hipp was very professional and accommodating.  He and his crew showed up when they said they would, and they were polite and diligent.  When they were done, the steps looked like they were brand new, rather than 25 years old and they cleaned up the work area so you couldn't even tell they had been there.  Chuck answered all of our (many) questions and gave helpful advice that saved us money.  He even had his crew level our AC pad at no additional charge.  I would not hesitate to call on Hipp Masonry Works for any future masonry needs and we recommend him without reservation.
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"How often does it happen that one of the lowest bids ends up being the best product and service? Rarely, but it really was in this case. We received 7 bids in total. One as high as $40,000.00 (get real). Anyway, Window Depot had outstanding service and was very responsive to our many questions and concerns as we were deciding which company to choose. We checked with all the big names and even 2 private contractors. Window Depot was within $100 of the lowest and because of the responsiveness of the owner, Steve, and their manager Summer the choice was easy. Even their mid grade window was very high quality. You could immediately notice a difference in reduced outside noise and comfort in the house. The installation crew, Cory and Adam, did a great job. They are both detail oriented, reliable, and friendly. They always showed up when scheduled and did an excellent job of cleaning up after the job, inside and out. I could not have been happier with the quality of the windows, their installation, or our interaction with the company. My wife and I have already recommended Window Depot to others and would strongly encourage Angie's list members to give them a call and get a quote if you are considering replacement windows."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent project and exceptional craftsmanship."

"Not well, did not clean behind themselves Constant followup"

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Removed a window Air Conditioner that was installed with no intention of being removed!  All went well, except they did not put down any protective covering on the rug in the area.  About 2 pints of old dirty water spilled out onto the rug, but they worked diligently to clean it up.  If you didn't know it had happened you would not notice it on the rug.

He tightened up some outdoor flood lights that had become loose. He checked the other set, just to make sure.  Also, he repaired a downspout that had detached.  A very clever repair that has worked perfectly since he did it.

Overall the work was completed satisfactorily.

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The original plan was for Diana Construction to do a full remodeling of my Master Bathroom (MBth), as well as a Half Bath (HBth).  The HBth was so-so in condition to start with, but the MBth had sorely needed help since the day I had bought the place.  I had decided back then that when I did have a remodeling it would have marked improvements for my needs (such as a shower with ceiling-high tile, and doors & shower spray high enough to handle a near 6-ft guy without him having to stoop deeply; this also included new chair-height toilets for comfort).  The DC contractor representative, Pete Rivera, walked me through the separate contracts for both rooms, and using the Angie?s list deal for the MBth.  Later he drew up a similar albeit scaled down version of the contract for the HBth.  I need to repeat here that the original Angie?s List deal was meant for bathroom work, and was so applied to the MBth work.  The upgrades and additional requirements in the MBth were what raised to cost so; also the HBth was done as a completely separate contract.  

1. Master Bath:  The work on the MBth included removal of pretty much everything. The team nicely gutted the place to start from scratch (while carefully remaining within the assigned dimensions of that room, in accordance with strict HOA rules).  The team rebuilt the flooring (set in mortar) to equal the old flooring, and then added a layer of dura-rock (tile backer) for my tub/shower to reach the ceiling (for later installation of the tiles themselves.  After the tiling and painting, a cast-iron tub brought up and installed with a tall set of sliding doors.  To make the bath even more special, I had DC install a niche (also tiled) in the middle of the shower wall.  Great for placing shampoo and other items!  To top it off ? and to assist me in maneuvering in the shower with some stability, Pete added a combination short grab-bar & shelf for bath items. My bathroom now has a vanity sporting a granite top this time, with recessed ceiling lights, a larger custom all-wood medicine cabinet, and an additional larger wooden wall cabinet over the new toilet.  Finally, an old rickety bathroom closet was revitalized with new open shelving plus a built-in cabinet below with its own granite top for show and practicality.  In the end, this bathroom was transformed from the poor example it was.  At a mere 52 sqft, it's not like those huge palatial bathrooms you?d typically see in ads, but the effort done within that fixed space was beautiful to me!

2. Half-Bath:  As described above, the HBth work was a scaled down version of the MBth.  Like the MBth, the DC team installed tiling, fresh paint, and cabinetry (scaled down of course) with a new sink, faucet, mirror, a beautiful lighting fixture and again a chair-height toilet.  I?ll be adding a little set of shelves myself, over the toilet, but this bathroom has turned out to be a pretty little package.

Concluding remarks: When all was done, I now have a gorgeous pair of bathrooms!  I admittedly wasn't thrilled that the final costs incurred were a few factors above the original Angie?s Deal; but I fully understand that this was something to be expected, given the fact that I had tacked on additional work to this contract; plus, I had very much wanted to upgrade the quality of both bathrooms.  So I accepted that some of the items required for this task would not come cheap, but they will in the long run give great value and are built to last (e.g., cast-iron tub beats cheapo fiberglass anytime).  The DC people were doing really hard work (tearing up the old tile and mortared flooring, cutting and setting tiles, and hauling that iron tub up three floors), but all acted like pros.  Pete Rivera proved to be an excellent employer and manager ? smart, experienced, with a good eye for décor, and not afraid to get his hands dirty or banged up.  I am impressed!  In the future, I believe there may come the opportunity for more work on my place ? and so I?ll keep DC on my speed dial (and of course, keep an eye out for any Angie?s List deals for that later day). 

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"They were a little late but it was no problem as we were running around. They did an excellent job and even did the floors though I told them they didn't have to since we will be replacing them. They were very efficient even though the house is two stories. Would definitely use them again."

"we started out trying to do it custom but due to a number of challenges he recommended ordering pre-cut kits and installing them which turned out to be a great recommendation and it turned out great.
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