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"Fine it was fine"

"Basement Remodeling just completed our basement remodeling project, on time and on budget. We couldn’t be more pleased! We investigated other remodeling companies but chose Basement Remodeling after our discussions with Eric, in part because we believed we could count on their expertise in handling the inevitable quirks of renovating a 70 year old house. Our project (and budget) was probably fairly modest when compared to many remodeling projects, and Eric offered suggestions for inexpensive problem solving (rehanging existing doors, for example) rather than trying to upsell us on other, more costly solutions. We fully renovated about one-third of the basement space which included the furnace, water heater and a small but completely unfinished laundry area. Basement Remodeling created an enclosed area for the furnace and water heater and neatly disguised the electric panel, adding a well-designed, efficient and attractive wet bar with cabinetry, appliances and a custom pantry. The renovation also included cosmetic upgrades to the rest of the basement space, adding new flooring and fresh paint. The space now looks absolutely terrific! The company took care of everything, from permitting to cleanup, and every person on the team was thoughtful, responsive and a pleasure to work with. Any concerns we had along the way were addressed immediately and quickly resolved to our satisfaction. We highly recommend Basement Remodeling!"

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"I am giving All Renovations 5 stars for the basement renovation in large part because of Adrian’s excellent craftsmanship and attention to detail. Our job was pretty extensive. It included moving support columns, demo and rebuild exterior stairway, adding a full bath, extending the finished/framed portion of the basement, moving the circuit-breaker panel, and re-doing our half-bath. The job took 6 months, which was about twice as long as we expected. Omar was always very responsive and provided good feedback. Adrian is very good at explaining things and soliciting your input when options/alternatives exist. He definitely does not take short-cuts if quality would suffer. He is also very considerate/careful inside your home and cleans-up after himself. Our $102k project ballooned to $125k, mostly due to nice to have add-ons and unforeseen issues. But there were several items I feel should have been caught at the contract onset. E.g. the need for a floor drain ($900), considering that we were getting rid of the utility sink basin. There was also an extra $4k to replace the drywall in the half bath since the existing paint was too textured (sponge) to paint over. But we were very pleased with the outcome and would definitely recommend All Renovations."

"They did a fantastic job. High quality work, very responsive, completed the work quickly, and were flexible!"

"Our experience with this kitchen remodeling company was an absolute nightmare, thanks to their abysmal customer service and lack of any clue of what they were doing. From the moment we signed the dotted line, it was clear that they had no interest in helping or even acknowledging our questions. The representatives were dismissive and rude, treating us like an inconvenience rather than a valued customer. Josh, the sales manager didn't care to respond to us, only at his convenience and when he added, "send us more money" at the end of every communication. When the project finally began in March 2023, the lack of communication and transparency reached new heights. They were constantly late and unresponsive to our concerns. Any attempt to get updates on the progress or address issues was met with indifference and excuses. It seemed like they couldn't care less about the quality of their work or our satisfaction as a paying client. It was clear the "project manager," Sam, had no idea what he was doing. We had to tell him to get inspectors to come after we realized they had no plans of doing so. It's a good thing, because his management of the work failed 3 times before they got it right. His mansplaining of excuses was embarrassing for him. To add insult to injury, the final result (now end of July 2023) was far from what we had hoped for. A total lack of attention to detail was evident throughout the remodel. Because we actually designed the kitchen and project managed it, did it turn out ok. The cabinets were damaged on installation and are still damaged after completion. It was evident that they were more interested in taking our money than delivering a satisfactory outcome. We have designed and renovated 4 bathrooms in our home and managed all of them, so we are not new to the process and what needs to be done. The general manager, John, reached out after completion (to ask for the rest of the money that we withheld because of the damaged cabinets that they did not replace) and we we told him about the horrible experience. He didn't even respond. The only good thing about this experience were the workers, Juan and Carla. They did a decent job but were limited in what they were "allowed" to do by the manager. In the end, we regret ever choosing this kitchen remodeling company. Their customer service was beyond disappointing, and we wouldn't wish this experience on our worst enemy. Save yourself the headache and avoid this company at all costs. There are plenty of other reputable companies out there that actually value their customers and take pride in their work."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"We had a great experience with Kitchen Saver. Taylor, our salesman, was patient and took all the time necessary to answer our questions. Bernie visited our house twice to secure all the measurements needed, so that he could place the order for our handmade cabinets. And last, but not least, Nathan Reichert, our installer. Wow! He was incredibly meticulous with installing our new cabinets. The quality of both the cabinets and drawers are superb. Thank you Nathan for everything you’ve done for our kitchen. We absolutely love it."

"We're extremely pleased with the services provided by GBC's design, project management, and installation associates (i.e., Fabian, Sal, and Luis). They were professional, personable, and skilled. The project was accomplished with minimal disruption. The installation technicians were punctual, efficient, and proficient throughout the project."

"Excellent. We selected Marks-Woods Construction because they worked with us to create a proposal and contract that met our most important goals and stayed within our budget. We enjoyed working with the designers to come up with the details on what we wanted. The construction was done by the MW team of professionals. They know what they are doing, and it shows in the high quality results."