Get matched with top plumbers in Alexandria, VA

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"The plumber that cam listened to my complaint and got the pipe open. It took work but he did a great job. Would recommend this company."

"From initial inquiry to the final product, SwiftPro has been amazing! Imagine the panic during the coldest winter the DMV has experienced in a few years, and your HVAC blower starts vibrating and making all sorts of "I'm about to quit" sounds...and your 86-year-old mother is in your charge. Yeah, that was the panic I had when I met Tyler Griffin and his SwiftPro team. Tyler's review of our old system and subsequent presentation of the options to replace it were spot-on and immediately calming. Lucky me, I already wanted a Trane, and it was an easy move to obtain the financing through SwiftPro as well. Painless! We opted for a duct cleaning, too, and oh, it was so worth it! No more sniffles and coughs from Mom and hubby. Aaron, Matt, Oscar, and Dave are so amazing at what they do, such pros! The time estimates were spot-on, and although we own a townhouse, I felt minimal disruption to my day. Can you say your new HVAC is pretty? Well, the inside unit and outside unit are exactly that and functionally deliver what SwiftPro promised. And thanks, David M., for the masterfully constructed filter box installation and for sharing the website to obtain the filters without breaking the bank. By choice, we live in the woods, and this new filter system will help us enjoy where we live, but without the allergens. This team is the real deal and really nice people, too, like the kind you want to hang out with. (Sniff, sniff) I feel 1000% confident going into the future with the products that were installed and the maintenance SwiftPro will provide. Thank you, All! Much heartfelt gratitude for a stellar job."

"The contractor sent to my house was NOT a licensed electrician. I was told a free quote was 39.99, that turned to 59.99 when I got the estimate and it was waaaaaay over priced and then wanted me to pay a fee to get a warranty for their work! I would have expected a warranty on his work should have been given to me! I needed the job done right away, he was pleasant and courteous but never again with this company."

"Great service"

"They are very informed about systems throughout the house and are active educators for their clients for MAINTENANCE and saving money! The family owned business is impressive, as their son is ALREADY a JOURNEYMAN in both plumbing and I believe soon to be HVAC expert as well. They are serious about their knowledge and offerings. - Erin Fussell"

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"My interactions with Elite Home was great. Sydney and Angel was my point of contact and everything went exactly as planned, from communication, ideas for my project, protection of my property and durations of the work. I highly recommend this crew. If you want your job to be finished in a timely manner and with perfection, no need to look any further. Thank you guys great job."

"Christian was respectful of our space and explained the process carefully. Our bathroom tile is perfect."