Kramer and Sons Plumbing Services Inc

On time. Helpful advice on selecting faucet and garbage disposal. Very experienced plumber, worked methodically and efficiently. Came well-prepared with tools and parts. Took care to protect floor, countertop, and cabinets. The under-sink area, valves and drains are cleanly installed and a big improvement over the mess that was replaced.

The plumber that cam listened to my complaint and got the pipe open. It took work but he did a great job. Would recommend this company.

I’m very pleased with Kramer & Sons. We had a worrisome knocking sound when we’d run water, plus there was a clog in a bathroom sink that was impervious to Drano & plunging. Kramer & Sons were the first company to reach out to me after I put my project request on Angi. I liked that. I requested a certain day, and was able to get it. I liked that, too. Rene was on time, very nice, explained what he was looking for, what he was doing, cleaned up very well after the work was done. The clog was hair in a clump the size of a rat. (Drano was scared of that thing! )The knocking was a valve that was too tight. Rene was very reassuring that the knocking wasn’t cause for worry because there was no leaking, no water damage, no mold. He was at my house for about 90 minutes and fixed the issues. Very satisfied.

Kramer and Sons has always provided reliable work. Their workers are always knowledgeable, friendly, and on time.

Quick and efficient. Got right to work and fixed the problem in just over an hour. Was very pleased. No hassle and wore coverings over his shoes and wore his mask. Very Professional. Would recommend again.

DO NOT USE THIS COMPANY. The company charges 259 extra to cut into drywall and does not include that in the cost of the repairs. I was first told the cost of the job was 818, then over $1,000 after this cost was not rolled in. A company agent said that the tech should have offered to have me cut it myself. He did not. She then accused me of quoting the overcharge wrong when I was estimating. The size of the cut in the wall was small and took less than 2 minutes. DO NOT LET THESE PEOPLE TAKE YOUR MONEY.

Very well. However, the cost was a bit pricey but I needed to have the work done. The technician arrived on-time and did a fantastic job! If you don't mind paying a bit more, they do a great job!

David and Bailey from Kramer and Sons Plumbing were extremely professional in replacing broken hot water line under slab floor of our house. The break was under permanent island. They were able to replace pipe without taking out island. David also discovered additional pin holes in pipe running to sink and replaced the entire pipe not just broken section with no additional charges. Everything was explained in details that I could understand. They took extreme care in removing laminate flooring and it can be used again saving the expense of buying new flooring. They took great pains to keep mess to a minimum. Not only did they sweep the floor they took time to wipe the floor down to remove dust from having to dig up the slab. I have used Kramer and Sons for years and will continue to use them in the future. I would recommend them to anyone.

Work was completed in a timely and professional manner. Plumber kept me fully informed and answered my various questions. He checked out all the possible leak points, and then double checked them after fixing the toilet seal. I'd gladly have them work again in my home.

Diagnosed as water treatment equipment malfunction. Need another company (Water Treatment) to resolve.

The problem was diagnosed, we agreed on the fix and price. My drain works much better. Did a little more work, replaced insulation, than I expected. He was willing to come out Christmas Day but I declined.

I would not recommend this company for mini-split AC repair. My mini split was leaking water inside the house. After 3 visits and $1,000 spent on repairs the unit is still not fixed. I don't believe the technicians that were sent to me have the training or the competence to fix mini-split systems. They expressed frustration with mini-splits, stating they don't like them. They could never diagnose the problem and without diagnosing the problem you can't fix the system. Also, before the 3rd visit I called and asked to speak to a technical manager so I could fully explain the issue. The receptionist refused to transfer me. Instead, she explained she has experience with mini-splits and directed what the next step should be. That step included cleaning and servicing the outside unit. I tried to convey to her that the inside unit--not the outside unit--was the one leaking. She insisted that cleaning and servicing the outside unit would slow the condensation/leaking inside. Again, this is an example of trying to fix a problem when it is STILL NOT DIAGNOSED. Needless to say, the outdoor service did not work. After 3 visits I called a competitor that specializes in HVAC repair and installation. They diagnosed the exact cause of the leaking within 10 minutes. I have now retained their services for repairing the unit and will continue to use them in the future.

It went well and the individual was very professional and knowledgeable. Would use again.

Kramer was very quick to respond. The work was done quickly and efficiently. I would hire again.

The plumber was professional and did a good job.

I am a relatively new homeowner that grew up in a home where we did work ourselves. I unfortunately don't have the time/energy to do everything myself anymore, and am learning about the costs of basic service. I provide that as a disclaimer because I may just simply be ignorant of the market. I will start by saying that I have zero issues with the service I received. The booking was easy and flexible, the plumber was prompt and professional. I am just floored by the cost of the service I received, which was something I consider to be very basic (replacement of a 12" section of pipe feeding a second floor bathroom, so in the ceiling of the main floor) and something I will absolutely be doing myself in the future now that I know the cost. Here's the breakdown: $59 just to show up. $275 to cut an 18" square hole in my drywall ceiling. $409 to cut out the old pipe (which had two pinhole leaks) and solder in a new section. I negotiated a "discount" of the $59 service fee, so my all-in cost ended up being $684. The work was completed in just over an hour. So by my, estimation, I just paid about $650/hour for labor ($34 seems generous for parts, 12" of copper pipe, two fittings, some flux, and about 3 minutes worth of propane). At a minimum, if this happens again, I will absolutely take the 5 minutes to open the ceiling myself to expose the pipe. $275 to cut a hole in drywall is just absurdly expensive. $409 to sweat the pipe ( I believe this price holds up to 5') seems expensive as well, but there's some technique involved here and it's the part I was unwilling to do myself so I can live with it. I hope others find this helpful.

Not good. Before the plummer started, I showed him the identical faucet that was installed and working properly on a different vanity. I pointed out the stopper valve because it was regularly not installed properly. Once finished, I did not accept, the stopper valve was not installed properly. He argued that the newer model was different, I didn't agree. I told him he needed to fix the problem. He told me the stopper worked, he did not want to reinstall. I told him he needed to, he said "I will have to reinstall" I said yes, you need to do the work properly. His attitude was not appreciated and was not professional towards me one bit! Once reinstalled (after hearing him banging around), I accepted the faucet. The stopper value was now installed correctly. That afternoon, I called Kramer and Sons and spoke with Seth (manager?owner?). Seth sounded very concerned, apologetic; however he did say that they had been really busy that few days with the cold weather and the staff was working OT - who cares? I also mentioned the price was high. I gave Seth the model number of the faucet, he said he had never installed that model. He told me he would speak with the technician and look over the paperwork when the technician got back to the office Seth told me he wanted to come out to the house and inspect the faucet and that he would call me back to go over and set a time to come to my house. Seth has never called me back. I later noticed that the plumber did not do a professional job with the installation. I was so concerned about the stopper valve and getting this "man" out of my house, I did notice that the faucet was two or three centimeters from the previous location and you can see the stains of the old location on my marble vanity top. Also, it is a little off centered - to an angle and the faucet makes a noise when you close the hot water. I was going to show Seth this, but he never called. Would never use this company again.

Work went well

Technician was great.

Quite well. Line was put in professionally, and installer was very good about telling me what he needed to do, and why.

Kramer & Sons is our go-to for plumbing and HVAC. Like so many others, we found out the hard way that we bought a money pit. They've helped us tremendously in holding it together. Their prices are highly competitive, they are very responsive, and the crew--from the office to the guy(s) on the call--are simply good and decent folk. Thanks to how much we've used them, and how great they are, even our kids know them by name and know who likes cookies and who likes strong coffee. Every single job has been done excellently. On the exceedingly rare occasions when we've had a slight hiccup, they've been johnny-on-the-spot to get it taken care of quickly. If you need a great, family-oriented company for plumbing or HVAC, I highly recommend Kramer & Sons for a clean, professional, courteous (and transparently-priced) job.

Very good work. Very prompt in showing up and doing the work. Price for the water valve replacement seemed high.

they were very prompt, and very good. They make sure everything was working and showed me how it works. I will use them again.

The plumber that came out was great, he walked through a couple of steps with me on fixing it. Their pricing is good and I appreciate they have been around in the community for a while.

The work went fine, but we were charged $300 for an hour of work. We found it excessive, appealed to the owner and were told "that's how we price things." We did approve the price in advance. We should have realized that replacing two bolts was a fairly straight forward job that would only take an