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  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon35
    Verified water softener services reviews

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Avatar for Expert Water Systems LLC
Expert Water Systems LLC
5.0(
34
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Provo, UT and surrounding areas

Approved

Super Service Award Winner

In business since 1999

Free estimates

Warranties offered

"Expert Water Systems truly is Utah’s BEST company in water softener in KNOWLEDGE, VALUE, SERVICE, PRODUCTS and WARRANTY! We have previously owned two different Superior water softeners and our most recent system broke and I was shocked at how expensive a new water softener would be. I did extensive research and reading of reviews (hours and hours) on several different kinds of water softeners (sold at Amazon, Sams, Costco, Lowe’s, Home Depot, Superior Water, Kinetico, and Culligan) and watched literally every You Tube video on “best water softeners”. I then got an installation bid from three local plumbers and found it would cost an expensive $800 just to install a softener that I purchased at Amazon, Sams, Home Depot, Lowe’s, or etc. with only a 1 year limited product warranty or one the plumber could pick up similarly in price and warranty at a business where only plumbers can purchase softeners. During one of the plumber’s bid, he discovered my main water pressure valve was broke and which was reading 95-110 PSI which is too high and most likely was the cause that broke our old water softener. The plumber bid $500 to fix my pressure valve. After these bids, I realized I wanted more than a limited one year product warranty on a new water softener and so I decided to get a bid from an company that specializes in water softeners, so I had Superior Water come to my home to give me a bid. Superior Water’s bid was a choice of two water softeners for the outrageous purchase and install price of $2,395 & $3,995 and also a RO water purifier for $1,295. I felt Superiors prices were Outrageously Expensive so I kept searching. FINALLY, I found FANTASTIC REVIEWS on a newer company called EXPERT WATER SYSTEMS, so I called and had the owner, Nick, and he came out to give me a bid and I was very impressed with his knowledge. Nick was a previous employee at Superior Water and has broke away and started up his own company. Nick builds his own systems and does NOT use parts from China. After my discussion with Nick, I was confident I had found who I wanted to do business with. I purchased a water softener for $1,850 INSTALLED WITH A 15 YEAR WARRANTY (similar to Superior’s $2,395 system with a only a limited 3 year labor 10 year parts warranty) and I paid Nick only $185 to fix and replace our main water pressure valve (same service that the plumber bid $500 to fix). My research paid off! I found Expert Water Systems was the MOST KNOWLEDGEABLE, offered the MOST CHOICES (36 different water softener systems), had the BEST KNOWLEDGE, BEST VALUE, BEST PRODUCTS, BEST WARRANTY and BEST CUSTOMER SERVICE! Hopefully the extensive time I spent on researching water softeners, reading reviews and getting bids, will help someone else in their decision. Go with Expert Water Systems, YOU WILL SAVE MONEY and have a BETTER WARRANTY! With the money I ended up saving, I inquired with Nick about RO water purification systems and I ended up buying a purification system too from Nick for $799 installed (similar to Superior’s system for $1,395) and now we have PURE drinking water in a separate smaller designer faucet at our kitchen sink and also in the water line going to our refrigerator (pure cold drinking water and pure ice)! Additionally, upon installing our new Softener and RO purifier, Nick and his son, found two small leaks not related to their install and they fixed them without an additional charge, now that is what I call EXCEPTIONAL CUSTOMER SERVICE!"
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+5

9 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Expert Water Systems, LLC
Expert Water Systems, LLC
4.9(
167
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Provo, UT and surrounding areas

Approved

Super Service Award Winner

In business since 2017

Free estimates

Customers say: True professional

"The owner has been in the water softener business for over 20 years and is extremely knowledgeable. They were able to answer all my questions on water softeners and showed great professionalism. I would highly recommend anyone to give this company a call if they are in the market for a reasonably priced water softener."
Response time1 day
Response rate97%
10 neighbors recently requested a quote
TB Yetter Plumbing Experts, LLC
4.8(
104
)
Water Treatment & Purification System - Install or Replace

Serving Provo, UT and surrounding areas

Approved

In business since 2013

Free estimates

Emergency services offered

"Ive been using Terry for anything plumbing related since 2012. I've had work done to make my water heater work, then eventually replaced my water heater; he helped me set up a bidet and hand rails in my shower for my elderly mom; he’s installed my dishwasher because it needed a longer line. Currently, I have a leak in my main water line between my house and the sidewalk... and I'm sure it's going to be awesome. Terry is great with my mother and my dogs. Love him and happy to have him to call or text whenever I need him. Also, always works me in fast even with my difficult schedule. :)"
Response time30 mins
Recommended by97%of homeowners
Avatar for Manwill Plumbing Heating & Air Conditioning
Manwill Plumbing Heating & Air Conditioning
4.7(
516
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Provo, UT and surrounding areas

Approved

In business since 1920

Free estimates

Emergency services offered

"Wonderful! I was happy they were able to come out the same day and I only needed one technician for all 3 systems. Other places I've worked with in the past had separate plumbing and HVAC technicians (which means 2 service charges). I was given a 2 hour window in which to expect the technician to arrive. David Newsome called 1/2 hour into that 2 hour window arrival to let me know his ETA, and he arrived when he said he would. He alleviated our fears that water had gotten into the vents, explained that the high humidity remaining from the basement flood was why the A/C was working harder than usual and dripping water from the vents, made sure the water heater was working fine and was not damaged by the flood, and did a full inspection (essentially a fall tuneup) of our heater. He even identified that one of the de-humidifiers left by the emergency cleanup crew we hired was not running and reset it! David was very professional and pleasant to work with, and even made friends with our yappy dachshunds. I chose Manwill based on Angie's List reviews, and am very glad I did. Great experience. I'll be calling them again for our future plumbing and HVAC needs."
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+9

Response time8 hrs
Response rate96%
7 neighbors recently requested a quote
Avatar for Valley Plumbing Heating & Cooling
Valley Plumbing Heating & Cooling
4.4(
690
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Provo, UT and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 2011

Free estimates

Emergency services offered

"They described to us what the problem was and gave a quote and we accepted. They completed the job within an hour and everything is working great. Have more water pressure now then we've ever had in the last 11 years of living here. Thank you Valley Plumbing."
The Valley Service Team & Fleet
Lawrence Snow and the Valley Team
Tools of the Trade
Salt Lake & Utah County Plumbing and Drain Tru
Look Around for the Duck on Our Truck!

+66

549 neighbors recently requested a quote
Recommended by92%of homeowners
Avatar for Salt City Plumbing, LLC
Salt City Plumbing, LLC
4.7(
42
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Provo, UT and surrounding areas

Approved

In business since 2008

Free estimates

Emergency services offered

"Salt City Plumbing were quick to come out for a quote for a new water heater. Their price was reasonable and they were quick to do the work. They even went the extra mile helping get the water out of the tank before they even got the job. DJ was knowledgeable, friendly and did an amazing job!"
Installed Tankless
Condenser Check-up
Heating & Air Projects
Heating & Air Projects
Heating & Air Projects

+86

Response time7 hrs
Response rate96%
1 neighbors recently requested a quote
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Water Softeners questions, answered by experts

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

The average cost to install a water softener, including the system and labor, is approximately $1,500. However, the total price can range widely from $600 to $6,000. For some complete systems, the cost may be between $800 and $2,500. Labor for the installation typically costs between $150 and $1,000.

The final price is influenced by several factors, including:

  • System type, capacity, and complexity

  • Home size and household water demands

  • Water hardness levels

  • Accessibility of the installation site and the extent of plumbing work required

  • Whether new electrical work is needed

  • The professional hired and any local permit costs

A water softener is a worthwhile investment if you live in an area with hard water. While hard water is safe to drink, it contains minerals like calcium and magnesium that can cause significant problems over time. These minerals build up inside pipes, reducing water flow and eventually corroding the plumbing system, which can lead to leaks and a shortened lifespan. Hard water also damages fixtures and appliances, potentially resulting in costly repairs. Additionally, it makes soaps and detergents less effective, meaning you'll use more product to get things clean. By installing a water softener, you can prevent these issues. The initial investment is often recouped through long-term savings, including lower energy bills, reduced appliance and plumbing maintenance, and spending less on soap and cleaning supplies. Other benefits include cleaner linens, dishes, and clothing, as well as softer water that is gentler on your skin and hair. In some areas, a water softener can also increase your home's value, making it a valuable long-term investment.

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

The Provo, UT homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.