The process went very smooth

Amazing! It's a shame I can't hire them over and over for other projects. The owner was so knowledgeable. He saved me an unknown amount of money with his plumbing expertise. Another big name company wanted to put holes in my walls and ceiling to trace a water line. Expert Water Systems noticed that it looked like it had been pre-plumbed for the service. Turns out, it had! No holes in walls, unnecessary altering of water pipes, drywall to fix, etc etc. A+ work by Expert Water not to mention how quickly we were able to have our service completed. We will use them for all of our future servicing needs as well.

Nick explained the softener choices I had and how each would work in my situation. He assured me that I wouldn't have to worry about repairs, because he guaranteed everything. I was very pleased with the price. I expected to pay about twice what Nick charged. The installation was quick and easy and in about two days after the initial visit by Nick. No money was asked for until the project was completed. I am more than pleased.

They do a great job. Don’t try to sell you things you don’t need. You’re the best.

It went great, perfect install, very knowledgeable

The process went really well. Nick came and talked through options and listened to our needs. Nick was not pushy and didn’t try to steer us one way or the other. The install went well, they made sure they understood our needs and wants and were very collaborative in current and future needs. Pricing was very good, I would recommend EWS.

Excellent and fast service. They came and installed a water softener and RO system and charged me a fair price. Great value for the product and service.

So helpful and educational

Great explanation and advice.

Excellent service . Answered my million questions, arrived when they said they would, did a great job!

Great service

Great did a good job

They did an excellent job. It was a rather difficult installation but they managed it beautifully and without complaint. Wonderful company to work with. I highly recommend them!

Expert Water Systems truly is Utah’s BEST company in water softener in KNOWLEDGE, VALUE, SERVICE, PRODUCTS and WARRANTY! We have previously owned two different Superior water softeners and our most recent system broke and I was shocked at how expensive a new water softener would be. I did extensive research and reading of reviews (hours and hours) on several different kinds of water softeners (sold at Amazon, Sams, Costco, Lowe’s, Home Depot, Superior Water, Kinetico, and Culligan) and watched literally every You Tube video on “best water softeners”. I then got an installation bid from three local plumbers and found it would cost an expensive $800 just to install a softener that I purchased at Amazon, Sams, Home Depot, Lowe’s, or etc. with only a 1 year limited product warranty or one the plumber could pick up similarly in price and warranty at a business where only plumbers can purchase softeners. During one of the plumber’s bid, he discovered my main water pressure valve was broke and which was reading 95-110 PSI which is too high and most likely was the cause that broke our old water softener. The plumber bid $500 to fix my pressure valve. After these bids, I realized I wanted more than a limited one year product warranty on a new water softener and so I decided to get a bid from an company that specializes in water softeners, so I had Superior Water come to my home to give me a bid. Superior Water’s bid was a choice of two water softeners for the outrageous purchase and install price of $2,395 & $3,995 and also a RO water purifier for $1,295. I felt Superiors prices were Outrageously Expensive so I kept searching. FINALLY, I found FANTASTIC REVIEWS on a newer company called EXPERT WATER SYSTEMS, so I called and had the owner, Nick, and he came out to give me a bid and I was very impressed with his knowledge. Nick was a previous employee at Superior Water and has broke away and started up his own company. Nick builds his own systems and does NOT use parts from China. After my discussion with Nick, I was confident I had found who I wanted to do business with. I purchased a water softener for $1,850 INSTALLED WITH A 15 YEAR WARRANTY (similar to Superior’s $2,395 system with a only a limited 3 year labor 10 year parts warranty) and I paid Nick only $185 to fix and replace our main water pressure valve (same service that the plumber bid $500 to fix). My research paid off! I found Expert Water Systems was the MOST KNOWLEDGEABLE, offered the MOST CHOICES (36 different water softener systems), had the BEST KNOWLEDGE, BEST VALUE, BEST PRODUCTS, BEST WARRANTY and BEST CUSTOMER SERVICE! Hopefully the extensive time I spent on researching water softeners, reading reviews and getting bids, will help someone else in their decision. Go with Expert Water Systems, YOU WILL SAVE MONEY and have a BETTER WARRANTY! With the money I ended up saving, I inquired with Nick about RO water purification systems and I ended up buying a purification system too from Nick for $799 installed (similar to Superior’s system for $1,395) and now we have PURE drinking water in a separate smaller designer faucet at our kitchen sink and also in the water line going to our refrigerator (pure cold drinking water and pure ice)! Additionally, upon installing our new Softener and RO purifier, Nick and his son, found two small leaks not related to their install and they fixed them without an additional charge, now that is what I call EXCEPTIONAL CUSTOMER SERVICE!

Expert Water Systems did a great job. It went really well. They were very professional and knew what they were doing. They answered all of my questions, which I had a lot, and everything went smoothly. I was impressed. They were a very good team.

It went well. I was listened to, given good information with no pressure and the work was done well.

Great pre-install presentation that covered all aspects of the system with detailed explanation & options including the best warranty !! Service completed quickly the very next day !! Thanks, Nicholas !!

very conscientious!

It went great! Was very helpful and personable when our needs were discussed on the phone and tailored a system to our specific situation. Installation was done within two days and came when scheduled. No high pressure sales pitch and worked through easily some minor challenges with the installation. Very knowledgeable and experienced. Installation came with a 20 year warranty for all parts and labor with a minimal deductible after one year. Very satisfied.

It was communicated well, and performed well. I would actually have been fine paying more than what I did, because of how well they did.

Excellent. He worked until the job was done, even when a complication came up and he had to go get additional parts.

It went really good. Got the job done quickly. Everything was perfect at a fair price.

The service was very good, they did an excellent water softener system, they gave us a good suggestion on the best system to fit my family needs and size. they were on time and just did an excellent job.

We worked with Nick. He was incredible. He was very concerned with what we needed and wanted to make sure he gave us what we needed. He was very thorough.

It went great! Nick, the owner, came by, really took his time and explained in detail how everything worked with both the water purification and purification system. I've already recommended them to about four of our neighbors.