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    Verified water softener services reviews

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Avatar for Expert Water Systems LLC
Expert Water Systems LLC
5.0(
34
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Lehi, UT and surrounding areas

Approved

Super Service Award Winner

In business since 1999

Free estimates

Warranties offered

"Expert Water Systems truly is Utah’s BEST company in water softener in KNOWLEDGE, VALUE, SERVICE, PRODUCTS and WARRANTY! We have previously owned two different Superior water softeners and our most recent system broke and I was shocked at how expensive a new water softener would be. I did extensive research and reading of reviews (hours and hours) on several different kinds of water softeners (sold at Amazon, Sams, Costco, Lowe’s, Home Depot, Superior Water, Kinetico, and Culligan) and watched literally every You Tube video on “best water softeners”. I then got an installation bid from three local plumbers and found it would cost an expensive $800 just to install a softener that I purchased at Amazon, Sams, Home Depot, Lowe’s, or etc. with only a 1 year limited product warranty or one the plumber could pick up similarly in price and warranty at a business where only plumbers can purchase softeners. During one of the plumber’s bid, he discovered my main water pressure valve was broke and which was reading 95-110 PSI which is too high and most likely was the cause that broke our old water softener. The plumber bid $500 to fix my pressure valve. After these bids, I realized I wanted more than a limited one year product warranty on a new water softener and so I decided to get a bid from an company that specializes in water softeners, so I had Superior Water come to my home to give me a bid. Superior Water’s bid was a choice of two water softeners for the outrageous purchase and install price of $2,395 & $3,995 and also a RO water purifier for $1,295. I felt Superiors prices were Outrageously Expensive so I kept searching. FINALLY, I found FANTASTIC REVIEWS on a newer company called EXPERT WATER SYSTEMS, so I called and had the owner, Nick, and he came out to give me a bid and I was very impressed with his knowledge. Nick was a previous employee at Superior Water and has broke away and started up his own company. Nick builds his own systems and does NOT use parts from China. After my discussion with Nick, I was confident I had found who I wanted to do business with. I purchased a water softener for $1,850 INSTALLED WITH A 15 YEAR WARRANTY (similar to Superior’s $2,395 system with a only a limited 3 year labor 10 year parts warranty) and I paid Nick only $185 to fix and replace our main water pressure valve (same service that the plumber bid $500 to fix). My research paid off! I found Expert Water Systems was the MOST KNOWLEDGEABLE, offered the MOST CHOICES (36 different water softener systems), had the BEST KNOWLEDGE, BEST VALUE, BEST PRODUCTS, BEST WARRANTY and BEST CUSTOMER SERVICE! Hopefully the extensive time I spent on researching water softeners, reading reviews and getting bids, will help someone else in their decision. Go with Expert Water Systems, YOU WILL SAVE MONEY and have a BETTER WARRANTY! With the money I ended up saving, I inquired with Nick about RO water purification systems and I ended up buying a purification system too from Nick for $799 installed (similar to Superior’s system for $1,395) and now we have PURE drinking water in a separate smaller designer faucet at our kitchen sink and also in the water line going to our refrigerator (pure cold drinking water and pure ice)! Additionally, upon installing our new Softener and RO purifier, Nick and his son, found two small leaks not related to their install and they fixed them without an additional charge, now that is what I call EXCEPTIONAL CUSTOMER SERVICE!"
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+5

7 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Eric's Plumbing and Drain Cleaning, INC.
Eric's Plumbing and Drain Cleaning, INC.
5.0(
17
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Lehi, UT and surrounding areas

Approved

In business since 2010

Emergency services offered

Small jobs welcome

"Of course plumbing problems are like medical emergencies. They only happen on weekends and holidays! LOL My daughter was staying with me and she came to my room in the middle of the night to tell me there was water all over the floor in the downstairs bathroom. We waited until about 8 a.m. then called Eric. He said he was on his way to Provo for an emergency, but would be to my house by 10. At about 9:45 he called and said he was on his way. When I opened the door, I saw a young man, nicely dressed and very professional. He came in, assessed the problem and went back out to his truck. He brought in the drain cleaning machine and broke up the clog in no time at all. Yay! methinks. He was able to take my credit card and off he went on another call. I proceeded to start a batch of laundry and, OH NO! the drain back up again. I texted Eric back and he was at my house in minutes. He explained that sometimes the clog is so thick, it collapses back on itself. He recleaned the drain and suggested some remedies I could try to keep it from happening again. I am very impressed with Eric and his business practices. I would highly recommend him to anyone.
"
Response time1 day
Response rate100%
Recommended by70%of homeowners
Avatar for Superior Water & Air Inc
Superior Water & Air Inc
4.7(
487
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Lehi, UT and surrounding areas

Approved (Corporate)

In business since 1956

Emergency services offered

Credit card accepted

"Excellent. Superior’s Stratton did an excellent job. Took time to explain what he was doing and also recommended that we get the water softener checked. The container for the salt was leaking so Stratton replaced it. We will definitely recommend Superior water and air."
20 neighbors recently requested a quote
Recommended by95%of homeowners
Avatar for Patriot Plumbing and Mechanical, LLC
Patriot Plumbing and Mechanical, LLC
5.0(
21
)
Water Treatment & Purification System - Install or Replace

Serving Lehi, UT and surrounding areas

Approved (Corporate)

In business since 2017

Free estimates

Credit card accepted

Our mission at Patriot Drain Cleaning, LLC. is to continue the growth of our business by doing right by all of our clients. We love seeing that one of a kind smile on a home owners face at the end of a project!Patriot Drain Cleaning, LLC. stacks up with the competition and surpasses it with competitive prices, second to none workmanship and a prompt/responsive team! We give you quality that you can measure, and a finished product that will enhance your home forever. Call us today!

Plumbing Repipe
Plumbing Repipe
Plumbing Repipe
Response time1 day
Response rate89%
Recommended by84%of homeowners
Avatar for Plumbing and Company
Plumbing and Company
5.0(
14
)
Water Treatment & Purification System - Install or Replace

Serving Lehi, UT and surrounding areas

Approved

In business since 2024

Free estimates

Emergency services offered

We pride ourselves on reliability, great communication, integrity, and quality work. We are experts in our trade- from leak repairs, drain cleaning, water heater installation/repair, tankless water heater installation/repair, gas lines, and so much more! Our skilled technicians will provide affordable, up-front pricing on your particular task or project. We look forward to earning your business! Book with us online or give us a call today!

Before
After
Tankless
Kitchen faucet
Clearing Drain

+17

Response time4 hrs
10 neighbors recently requested a quote
Recommended by50%of homeowners
Avatar for True Pros
True Pros
5.0(
43
)
Water Treatment & Purification System - Install or Replace

Serving Lehi, UT and surrounding areas

Approved (Corporate)

In business since 2023

Free estimates

Emergency services offered

"True Pros was awesome to work with. They were quick to respond, arrived when they said they would, and Dallin and Ethan were knowledgeable and quick to do the repairs we needed. I will use them from now on and refer them to anyone looking for HVAC services!"
Mini split
AC install
90% furnace install
indoor unit
Indoor and outdoor mini split

+1

Response time6 hrs
Response rate98%
180 neighbors recently requested a quote
Avatar for Upfront Plumbing Drains Heating and Air
Upfront Plumbing Drains Heating and Air
4.6(
165
)
Water Treatment & Purification System - Install or Replace

Serving Lehi, UT and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"TLDR: Upfront on costs, options. Very high quality work. Friendly. Mike at Upfront is amazing. He understood the work I needed done which was to install a water softener and he asked questions about what I was trying to achieve which revealed some plumbing changes we needed to make to have soft water at all sinks throughout the house. He reviewed those options with me and wasn't pushy about the other work to allow me to make the decision on what I wanted to do. After performing the work we realized we didn't like the soft water at our fridge and he came back FOR FREE to switch back the plumbing for the fridge to the way it was before. He really went above and beyond to not only perform the work at a top level, but also offer options to achieve what we wanted from our water system. I will definitely be calling them for any plumbing needs."
Trent
Response time3 hrs
Response rate90%
512 neighbors recently requested a quote
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Water Softeners questions, answered by experts

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.

Whether you need a license or permit for water softener installation depends on your location. Some municipalities require the installer to hold a plumbing license, while others may only require a permit and an inspection. In some cases, both a permit and a licensed installer are necessary, and some areas have no requirements at all. Often, only certified plumbers and electricians are allowed to pull the necessary permits. To find out the specific regulations in your area, you can contact your local building department. Alternatively, a local water softener installer or plumber will be familiar with the requirements and can typically pull the permits for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use tools like Angi’s state licensing tool to verify an installer's license status.

Whether you need a permit or license for a water softener installation depends on your location, as requirements vary significantly. Some municipalities require the installer to hold a plumbing license, some mandate a permit and an inspection, and others require both. In some areas, no special permit or license is needed at all.

To determine the rules in your area, you can contact your local building department or consult a local water softener installer or plumber. Often, only certified professionals are authorized to pull the necessary permits, and they will typically handle the entire permitting process for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use Angi’s state licensing tool to check an installer’s license status.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The Lehi, UT homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.