Get matched with top nest installation pros in Daniel, UT

"Not well at all"

"Bought security through ADT mainly for the automation options that come with the system. My spouse loves being able to turn on and off our lights in different areas of the house while we are gone. We travel often, so giving the illusion that we are home is a good deterrent."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Excellent communication. Work was professional and well done. Very thorough and cleaned up after his work. He was very flexible and accommodating, and we were extremely pleased with the work he did. We would definitely recommend him and plan to use him in the future."

"Great work and customer service"

"Me gustaria que tubieran servicio en español."

"Ben is an excellent installer with a strong background a great work ethic and is a caring person."

"TLDR: We have Pure Protection cameras in my HOA community, they are not working, and as a board member I am unable to get the needed access to identify and request maintenance services let alone address several security instances in the last 2 months since I started trying to get access. Our residents do not feel safe, and I certainly do not feel reassured that our security is in good hands. Pure protection systems installed security cameras in our HOA community previously. I am a new board member as of summer 2023. I reached out in response to complaints that the cameras werenâ t working after an application update, the footage is foggy, and the cameras arenâ t placed where license plates can be viewed. My intent was to first get access and rule out any potential user errors before documenting our issues. I attempted to call 8/11/2023, and didnâ t get a connected until TJ Casterline returned from vacation 8/15/2023. When I spoke with him I described the situation on a phone call with Casterline, 8/11/2023, and let him know I would like to get access first and go from there before requesting additional services. I was directed to install the application (which I did on my desktop and android) and was told I would be given the credentials needed to access the feed. I did not receive these credentials and called him back the next day. I was told he would send the credentials â againâ and the call was ended. I never received the needed credentials and have not been able to get connected with him since. I've called him several times for two months, in response to active security concerns in our community, and have left multiple voicemails outlining the reason for my calls. I have been told by previous board members that it is not uncommon to have difficulty getting a timely response. I find this disturbing for a security measure. In desperation after another incident, I attempted to call every possible extension on their switchboard. I got in touch with a monitoring company that is third party and they couldnâ t help me. After another try I was able to get in contact with a Pure Protection Customer Service agent, Matt, 8/24/2023. I was told the account holder; our president would need to authorize access for the rest of the Board. Which she did in an email to him, 8/25/2023, and I never heard back. I reached out again to the rep 9/1/2023 and got no response. After yet another security incident, 9/26/2023, I attempted to call and leave a message for TJ Casterline yet again and emailed their public contact email 9/27/2023 requesting a response by end of day 9/28/2023 and still have not heard back. Entrusting our community's safety and security to a company is significant. I'm extremely disappointed in this customer service as it demonstrates a disrespect of this trust."

"Travis was super helpful going over an above to meet our needs. Great to work with and will use him again for future projects."

"While looking for parts to convert my boiler back to Natural Gas I was referred to CVM by Carrier (the maker of my boiler) as they were a distributor of Carrier parts and could sell me OEM parts. After calling CVM they talked me into letting them service my boiler instead of just buying the parts and doing it myself (a decision I later regretted) I was told a tech would call to make an appointment. 3 weeks after the initial call I googled CVM finding a different number and called again, emailed some info about my boiler and again was told a tech would call to make an appointment. This time a tech named Jeremiah called and indicated he needed a week to get the proper parts for my boiler. 3 weeks later after hearing nothing I called Jeremiah back and was told Carrier didn't have the right part numbers and they were to blame for the delay, another 3 weeks without any updates I called and was told he had the part and needed to set an appointment. The appointment came and he didnt show, towards the end of the day I called to confirm and Jeremiah told me he was sick and needed to reschedule. Not having any other options I rescheduled a week later again taking time from work and Jeremiah was again late for the appointment but did show and changed the orifices on the burners only. Charging me $400 for half the job and claiming he couldnt continue until the Natural Gas was connected. A week later the Natural Gas was connected and I called both Customer service and Jeremiah requesting requesting an appointment to finish the job, this never happened. After the weather turned cold I called a C&C Mechanical to come finish the job, upon their arrival they informed me the pilot Orifice had not been changed nor had the correct pilot assembly been installed. This technician had counted on this and didnt need to blame Carrier for anything as he had grabbed the correct part on his way over. All in all CVM's customer service is overall a horrible mess and this company is content to let their customers freeze! I dont recommend CVM in the slightest!"