Get matched with top appliance salespeople in Westlake, TX

"Gave honest assessment and estimate of needing mother board, and answered what it would cost to replace. Gabe me lots of trust in this company that I could realize that it was only 20% more to replace and decided to do that to start fresh."

"Zack was incredible. He made my ceiling look night and day from what it was! My skylight leaked into my master bathroom. I had the skylight removed and tried to patch the hole myself. Ha didn't work. I contacted Zack to fix the ceiling. It looks like the skylight was never there. It's beautiful! Flushed with the rest of the room, flawlessly! I would use him on my next home and any future products. I would also recommend him to anybody in the community. He's polite, trustworthy, punctual and keeps you informed on the product. Also, incredible pricing!! Thank you, Zack!"

"Incredibly fast response after project submitted to HomeAdvisor, plus prompt, courteous, professional service and installation. Highly recommended."

"My repair was quickly scheduled. Everyone that I dealt with was professional and helpful. Robin did a great job and explained everything well."

"Brian was knowledgeable and kind. He was able to complete the job well and quickly."

"Shannon, the owner treated us so horribly. This is by far the worst customer service we’ve EVER received, and after looking at previous reviews, it seems like other people have also been disrespected by Shannon. When placing the order with Co-Owner Tatyona, they were aware we were buying in behalf of a business with full authorization. We moved forward with the purchase due to their agreement of an invoice CC transaction and next day delivery. The next day delivery was essential to us as we’re interior designers with a deadline. They were more than happy to sell us the fridge as we would become regular customers. This was May 6. The next day(May 7), the day of the delivery I received a very offensive call 30 mins before the delivery time from Shannon stating they won’t be delivering the fridge due to the transaction still pending and not being able to schedule delivery again, if even, on Thursday May 12th… I understood that, but why schedule a delivery for next day knowing you have to wait for transactions to clear? Next day delivery on May 7th was promised. Transaction fully cleared on 05/09 and we were willing to provide Shannon with whatever he needed to verify the transaction as he continued to refuse giving us our fridge. Picture ID with business CC. Amex Transaction. Amex account holder information. Business documents. He continued to refuse our verification method and give us a hard time to acquire the fridge. At this time, the funds have already been pulled from our account and we told him we can pick it up, that’s not a problem. Shannon followed up with “You, or nobody is going to be coming into this store to take anything from me, nor will we be delivering anything to you until this transaction clears. You can cancel, go to Home Depot, I really don’t care”. This was clearly a lie coming from Shannon as Amex verified that the funds have been successfully received but yet the transaction hasn’t posted on his end - according to Shannon. His next comment was how we didn’t have the card physically with us, but they clearly knew that as he assisted his wife, Tatyona to provide us the invoice. Again, we attempted to provide him every ANYTHING needed to verify but he refused. Today, May 12th, we walked into Sparks to see Tatyona and she have absolutely no idea who we are - she knew as she was hostile towards us immediately. Once we refreshed her memory, she acted clueless. We offered to purchase the fridge right then and there with our ID and CC to verify. Now, she refused to do this and stated our refund/cancellation has been processed. We left the store and came back only a few seconds later to ask for a copy of the cancellation. Once I asked for the receipt of the refund, she only then voided the transaction because I asked. Very unfortunate experience - I wish I could post the recording of the conversations. This interaction is by far the worst myself, and my team have been treated by company. The disrespect was extremely unprofessional."