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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Install was decent, nice guys, however the Manager or Owner is absolutely horrible, I had an emergency “question “ “issue” so I called in a panic, thought my house was going to burn down and he said they will do nothing about It I should refer to mamanufacture? Really??? I live walking distance and this is my response? My 101 grandmother, my elder parents, my relatives in Hurst will no longer use, recommend this place ever again! We went there trying to support small business but with that response it’s big chain for us from now on! Good Luck!"

"I had a great experience using Rodenbaugh's to install my new flooring. I replaced all of the old carpeting in my house with the latest vinyl flooring that mimics the look of hardwood but is water resistant and pet-friendly. From the beginning of the process (selecting the flooring and reviewing all of my options) to the actual installation of the flooring - everything was done professionally and exceeded my expectations. I would use Rodenbaugh's in the future and would also recommend them to others looking for any of the services they offer."

"Great! New part installed and washer is working again. Grateful not to have to purchase new washer."

"I CALLED AND DESCRIBED THE PROBLEM. THE LADY FELT IT WAS PROBABLY A WATER SUPPLY VALVE. THEY DIDN'T HAVE ONE, SO SHE SAID SHE WOULD ORDER ONE. IT WAS NO COST TO ME UNLESS IT WAS THE RIGHT PART. SHE ANTICIPATED 2 DAYS, SO I MADE THE APPOINTMENT. THEY CALLED A DAY EARLY, SAYING THEY HAD RECEIVED THE PART AND THAT THEY COULD COME BY THAT DAY, IF I WANTED. I AGREED. THE TECHNICIAN ARRIVED AS AGREED, AND DETERMINED THAT THE PART WAS WHAT IT NEEDED. HE REPLACED IT WITHIN 1/2 HOUR. HE WAS PERSONABLE, AND COURTEOUS. THE FEE WAS.$200.00."

"It was fine. Paul was very nice and I would hire him again."

"Austin provided outstanding, prompt and same day service. He resolved our issue in a very professional and informative manner."

"You can stop the searching right now! Rob is the best in the business. It was supposed to be a 5-6 week project and he finished on time. Only reason he couldn't finish it earlier was due to city inspectors delaying the process (not due to anything he did wrong but due to scheduling and delays in their process). Rob was ALWAYS on time and he performed his work wholeheartedly every single day! He is the type that will listen to all your requirements and at the same time provide recommendations with the wealth of knowledge and wisdom he has gained over the years. You might be thinking is it okay to leave your house to him by himself when you are at work etc. We learned pretty quickly that he is a trustworthy and honest man, and to top it off, he doesn't take shortcuts. Call All 'N Renovations for your needs! Thank you, Rob!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."