Get matched with top fire sprinkler pros in Waller, TX

"Bait and switch pricing and now they quoted $155.00 to replace sprinkler valve upon arrival technician wanted much more than $155.00 to replace sprinkler valve. The company said that to cut out the valve and to re plum with a new valve with cost more money than $155.00. The company said that they were charging a $155.00 to remove six screws on the top of the valve and reconnect two wires. I would never pay a $155.00 to remove six screws and re attach two wires and that give me a clarity to anybody coming behind me about sprinklers valve replacement with this Company. This company need to be more transparent on the front side relative to what they do for a sprinkler valve replacement costing $155.00."

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"

"Excellent work"

"My home was flooded during the February freeze as many were. I was thrilled when they responded. However, their main aim was to apply equipment to a floor that was clearly ruined, and this equipment was meant to blow air into the floor to get underneath to dry out the water. There was 1/2-3/4" of water under the floor, so this was never going to help. As long as the equipment was there, they could charge the insurance company for it. They did not remove the equipment when it was clear the floor had buckled-- they wanted to keep charging for the rental-- I had to ask them to take it away. No dehumidifers were used to reduce the 80+% humidity in my home. I asked for help to remove sheetrock and dry out areas, to remove the floor, but they refused. They made it clear they were "working for" the insurance company--I even got insurance company on the phone to say it was fine to remove sheetrock and dry out areas, but they still refused. I finally asked them to leave because they were not cooperating in helping to dry out my house. Any question I had on their invoice was met with threats over nonpayment, which was particularly insulting. They operate like an illegitimate business and I would not phone them again under any circumstance."

"Eric and his team put our house back to better than before!! They rebuilt and restored our home, after a damaging water leak. The skilled craftsmanship was nothing less than impressive and the job was handled with care!! We plan to hire again for future projects!"

"I think this is MAZ and not MAX. We had a drywall project--done very well and at a decent price. We have future project we want to continue to work with them on. "