One Hour Heating & Air Conditioning - Houston

They did the job

all went very well. good job!

DO NOT USE! On July 25th a tenant called at a rental property of mine saying it was 80 degrees in the house. So I called One Hour to come out and fix it. When I called their number they got someone out there within a few hours. Before they send someone out they collect a $99 service charge and the lady on the phone said it would be applied to the service. Fast forward the technician is there and says he checked for a leak and there isn?t one but it needs two units of refrigerant. When he said it was $350 I asked if the $99 would be applied and he said no because it wasn?t a repair. I told him to just go ahead and fix it because it was hot in the house and I couldn?t not fix it in the Texas heat with tenants in the home. There is more to the review but not enough space on here so feel free to look at my Google review or Yelp for the rest.

Very professional with a clear explanation of what is happening the whole time

Great service, quick turnaround time, expert advice.

Representative was very polite and professional. He was a good listener and willing to assist with any issues. Thank you!

Excellent job with Jeffrey . Very professional.

Called late when heater stopped working and was able to get a tech out the next morning. Issue was found and repaired.

The service technician was very professional and courteous. Performed. the necessary maintenance on the furnace to ensure it was working efficiently.

Thru One Hour I get yearly a check up of both my a/c and heating system. This was my heating system check up Craig B was my technician for this review. He was on time, with a bright smile and curtious attitude. Perfect mood for his 1st job of the day. He continued the check up and the heat system which went well and changed the filter on both systems. The only challenging item noted was both the heat and a/c systems were out of warranty and my duct work is due gor cleaning and possible replacement. Did not realize my changeout of systems was 13 yrs ago. One Hour has been my go-to provider for it's maintenace and repair for 13 yrs Once I figure what I am doing in re: to the Craig's recommendations, I will contact One Hour for solutions. Thank you greatly for you fine services and the many wondeful technicians who jave been sent to my home. I am most grateful.

Nj

Semi annual maintenance AC and heater. Great Tech well done and polite and friendly.

One Hour Air Conditioning & Heating's technician Cheick Magassa came out on Christmas Day to fix our A/C and got it cooling again. He had to order a part, which he did, and came back the next day on his day off to install it. We are very satisfied with his service.

He did a great job of diagnosing the problem and explaining the issue. The company was able to replace the hvac system. They were very professional and courteous.

JONAS THE TECH WAS VERY HELPFULL AND EXPLAINED THE ISSUE. ORIGINALLY CALL FOR A BLANK THEMOSTAT FOUND THAT THE DISCONNECT WAS FAULTY UNFORTUNATLY HE DID NOT HAVE A NEW DISCONNECT BOX ON TRUCK AND WILL RETURN TO INSTALL. BOTTOM LINE WE WERE VERY PLEASED.

This was just a maintenance call on my heater. We have used One Hour for many years and have been happy with the service we have received.

Technician, Noah Paul, did a great job and I was happy with the service. See you for my follow up service.

Great job!!

Erick V went above and beyond his service. I appreciate good people.

Iâ ve had excellent experiences with the entire team of this company for the past 20 years. Iâ ve been lucky to have the same Service Technician (Ivan Valdez) provide exceptional service for my home during that time. I highly recommend Ivan as well as the entire team of this company.

Kourtney is a great tech who is always on time, courteous, knows his stuff Highly recommend this company

Dependable

The representative was very and efficient

Very professional and kind also informative.

Awesome tech was very knowledgeable