Founded 2003 • With Angi since April 2015
Service Provider ResponseAfter repairs to your 1950 pier/beam home, Mrs [Member Name Removed] left a message on a Sun to report that a dip had developed in the floor. I called back to tell her our office would be calling in the morning. We called at 8:15 am to schedule a visit in the week but you wanted an appt sooner. Our specialist took your call which you described your displeasure in “colorful” language. We normally assess issues in person but he offered to have a crew out the next day. You had added floor to ceiling cabinets despite being told to wait 6 weeks after the repair. We placed a beam to support the extra weight but the new cabinets shifted as a result. You were unhappy about the cabinets so the crew chief offered to lower the beam and settle the cabinets back to the original position. You wanted the elevation of the floor to remain but asked us to pay for your cabinets. While I was in a meeting, I answered Mrs [Member Name Removed] (4th call in 30 min) and told her that we had no way of predicting the dip and the beam was a proper repair. I re-offered to lower the beam but was told no. She demanded we pay for repositioning of the cabinets. I explained that we fixed the problem quickly at no charge (in which we were not obligated) but as you were told previously we are not responsible for possible cosmetic damage. You began posting negative reviews since we would not pay for BOTH the repair and cabinets. SFRH values our customers and responds as quickly as possible when they have issues that need timely resolution in a professional manner and this was no exception. I contacted Mrs [Member Name Removed] within minutes and you had an appt for the next day. We had one of our busy crews out within 24 hours. Our crew chief did an excellent job assessing a problem due to the new weight and executing a repair. The homeowners received service at no charge. We are committed to doing everything to make sure we give our best efforts. In this rare instance it is unfortunate that one would not be satisfied with free service and such personal attention.
Service Provider ResponseThank you so much, [Member Name Removed]! Bryant Tatum is the best! Our company is very proud of him. We love to treat our customers just like family.
Service Provider ResponseThank you so much for the great review! We appreciate that you gave us your business and are referring us to others. Happy customers are the cornerstone of our business, and we are glad that you were pleased with our efforts.
Service Provider ResponseThanks[Member Name Removed]! Who knew that a concrete slab built in the 1950s would be in such great shape! I'm always a little surprised to find a very old foundation without need of repair, but it happens more often than you would think. Giving a homeowner peace of mind to move forward without foundation repair is as important as making right the foundations that need repair work. We greatly appreciate you calling Structured Foundation Repairs Houston! Brandon
Leveled Concrete was created out of necessity in the Houston area. As one of Houston's oldest polyurethane concrete raising company, we have the expertise to provide you a solution for any problem you may have. We are a Veteran owned and operated company that strives to provide the best service possible. Our polyurethane foam process allows us to raise and stabilize your concrete using less holes than the traditional mud jacking and provide a longer lasting solution. We use TerraThane polyurethanes that are often specified in major infrastructure and industrial uses. Meaning the polyurethane we will use on your concrete will have more than enough support for your use. We offer a 10% discount for Military and First Responders.
Foundation Support Specialists offers foundation repair services for both slab and pier & beam foundation types. We also offer extensive concrete repair, waterproofing, encapsulation, and drainage options. We offer a wide variety of financing options and stand behind our services with a variety of warranties. FSS is committed to its customers!
Southern Concrete Raising specializes in concrete leveling / raising (also known as mud-jacking), as well as concrete replacement. At half the cost of replacement, concrete leveling/ raising is a very cost-effective alternative for addressing trip hazards, correcting drainage problems and leveling uneven driveways, sidewalks, patios and pool decking. Call us today for your FREE estimate!
Structured Foundation Repair Houston is currently rated 4.7 overall out of 5.
Structured Foundation Repair Houston is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Structured Foundation Repair Houston accepts the following forms of payment: Check, Visa, MasterCard, American Express, Financing Available
Yes, Structured Foundation Repair Houston offers free project estimates.
No, Structured Foundation Repair Houston does not offer eco-friendly accreditations.
Yes, Structured Foundation Repair Houston offers warranties.
Structured Foundation Repair Houston offers the following services: Foundation repair, pier & beam repair foundation repair. Home leveling. Foundation drainage solutions.