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"I was well satisified with the job. Brett was very professional and courteous."

"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"VERY pleased with the service performed."

"They didn't do any spot or stain treatment. Service visit was very fast (too fast). Odor was not even remotely gone. It smelled as if only water used, no soap. I ended up buying my own expensive carpet cleaner and it did a way better job getting up the odor and stains. The staff were very prompt, polite and the price was good. It was the quality of service that was disappointing."

"Excellent work and honest guy!"

"Fast, friendly and excellent cleaning service! The owner takes pride in his work and knows his business!"

"They were absolutely Wonderful! Have used this company previously and each time have received exemplary service. They are professional from the person who takes my calls and schedules, to the technician who calls 10 minutes before he arrives and gets to work immediately. I have loved the carpets after being cleaned, they seem like brand new!"

"very quick response - super friendly - on time for service call. Good info given for each step of the service"

"Very nice and courteous. However I found several areas in my dining area that were not clean."

"Artistic Touch was very prompt in calling me and setting up an appointment to look at my antique armoire needing repair.  They were on time and concluded after examining it that they would need to take the door in to be repaired.  They told me the  price based but it would depend on how much refinishing of the door was required to mask the repair.  They were finished in less than 4 weeks I and returned it at an agreed time and date.  The armoire looks great.  The repair is invisible. The price was as quoted.  I'm very pleased with the outcome.
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