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"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Jeff's Westside Plumbing is my go to guy. I have used them several times and have never been disappointed. Two times for emergencies, shower faucet and water heater. Great work and fair pricing."

"They fixed it is working good so far"

"Cody came by and performed a maintenance service to our ac unit and pointed out things that helps us maintain our unit healthy. he was very thorough and the type of work is amazing. highly recommended."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I was having issues with my AC/Heater combo unit. I initially went with another company (not going to name names in this review) due to being able to get a sooner appointment. Their service tech said that the refrigerant was low by 2lbs and that I may have a leak in the system. I initially believed their recommendation. However, after getting the funds to set up the appointment I decided to call Kings Aire for a second opinion. I have known about Kings Aire due to there work on Fort Bliss. The 2 Service Techs Christian and another guy were very professional and weren't out to BS me. After doing their checks they found nothing wrong with my unit except that the refrigerant was a little bit low but nothing that should affect the operation of the system. That diagnosis saved me quite a bit of money. I have elected to stay with Kings Aire for any HVAC work. I did purchase their annual service agreement which the price is reasonable at $150 for the year. This comes with 2 service checks, one for the Fall and one for the Spring. I wish I would have waited for an appointment with Kings Aire instead of paying another company $95 for them to tell me something that I did not need. I am now a Kings Aire customer for life."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"They are very professional and quickly fixed our refrigerator. Highly recommended"

"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."