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Landmark Home Warranty

Founded 2004 • With Angi since September 2013

4.1

(345) Verified Reviews

Description

Landmark Home Warranty is a publicly held company committed to offering the highest level of service for all of your home warranty needs....

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Verified Reviews

A few reviews for this pro…

1.0

12/14/2020

I wish I could give 0 stars. Review: Landmark is the worst home warranty you can find. We have been without heat or AC since the end of October. It is mid December. Our poor animals and humans in our home are FREEZING. Landmark is waiting on a part from their distributor and we were promised it AROUND December 10th. We have been given the runaround with Landmark. Friday 12/11 we called dozens of t...

DESCRIPTION OF WORK
AC/Heat Repair

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for bringing this information to our attention and allowing Landmark the opportunity to review the situation firsthand, and also being receptive to our calls. Our top priority is customer satisfaction and providing timely service, and we apologize for the frustration regarding the longer than usual hold times and delay in sourcing the replacement equipment for the heating system. We are ...
1.0

11/19/2020

In March of 2020, I submitted a claim. Landmark sent a repairman who lived over 2hr's away. He told me it wouldn't be worth his time to fix it, and he only took this request to continue his contact with Landmark. The claim was approved for nearly six months, yet they did nothing. Each time I contacted Landmark, I was told it was approved to be fixed, the part was located, and had Landmark represen...

DESCRIPTION OF WORK
Whirlpool Bath Pump

CATEGORY appliance repair,plumbing,home warranty companies,warranty companies

1.0

10/31/2020

Terrible experience. I called my own contractor because there was only one in my area listed as a certified tech for my tankless water heater brand. That was a mistake, because now this company will not help cover the cost of the replacement. I didn’t follow their process exactly was their response even though I had the only certified tech do the analysis and work. Seems like this is their busines...

DESCRIPTION OF WORK
Water Heater replaced

CATEGORY appliance repair,water heater repair,home warranty companies

1.0

07/31/2020

I had Landmark for 3 years and every time I had a pool issue, it was a nightmare to work with them. Most of the time they had no contacts for pool repair, and I had to find someone myself. Then, after the repairs, they would decline to cover the cost. Avoid them!

DESCRIPTION OF WORK
Pool repair

CATEGORY pool cleaners

1.0

06/16/2020

My Service Request number is 1909056. We have a Plumbing issue. ******* Plumbing came on May 29th. They have submitted everything on their end and we have yet to hear from you on approval of the claim more than 2 weeks later. We have emailed, called 3 times and waited on hold for a combined 4 hours without being able to talk to someone who can move this issue forward. We have left call back number...

DESCRIPTION OF WORK
Plumbing Services

CATEGORY plumbing,home warranty companies

Services Offered

Home Warranties

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes