worst company or contractors i have work with, after the work is done and you give final payment, they will not give you a copy of the warranty, last time you will hear from them

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Verified home warranties reviews
Home Warranty reviews from real Angi homeowners in Killeen, TX
Last update on October 15, 2025
- Luis C.
- Bendetta M.
ChoiceHome Warranty IT IS THE WORSE...CUSTOMER SERVICE IS EXTREMELY POOR....YOU NEVER ACTUALLY GET A STRAIGHT ANSWER WHEN REPORTING ANY ISSUES...THEY ALWAYS HAVE TO CALL TOU BACK WHEN YOU CALL...THAT'S SO THE CALL CAN'T BE RECORDED. AND THE REASON FOR NOT RECORDING THEIR CALLS IS BECAUSE THEY...
- Todd P.
This company was hired by American Home Warranty to fix my A/C. They did set up an appointment. They did find the first issue and repaired it. After replacing the blower fan, they found out the zone control board was bad, which isn't covered under my extended home warranty. But, I...
- Karla M.
He told me and my husbabd what he would do to fix the leak but then quoted a price for a differrent type if fix to my home warranty company. Because the price he quoted to my home warranty company was over the alotted price I had to approve the overage at my expense. After finding out from...
- Whitney F.
He was very quick and curtious, found a leak and referred me to my warranty, which saved me money through another company, then returned to complete the serivce and offered a better deal for a yearly check up.
- Bryan P.
I have requested that the charges for services which were provided to the system (which is still under warranty), be refunded, or for the company to complete the appropriate repairs/services which should have been done with the original service and installation. During installation, duct work...
- Leslie H.
I am only writing this review to for warn anyone thinking of using this company. Make sure you get everything in writing. To include the start date. I have used this company for years and finally let them go a couple months ago. Dealing with them was a headache. Almost never showed up by...
- Tampa T.
I called them when it was taking too long for my home warranty company to repair my outside central air conditioner unit. I called them the day before, they sent someone out the next afternoon and replaced the unit the same day.
Find Home warranty providers in Killeen
Pecan Plumbing
Pecan Plumbing
We offer remodel work on kitchens and bathrooms. We specialize in walk in bath tubs and custom showers. Our work is guaranteed. My company is a christian based company, absolutely no smoking, cursing or drugs. You and your property is given upmost respect. We operate on the golden rule "do unto to others as you would have them do unto you." We love working for great people and desire to please.
We offer remodel work on kitchens and bathrooms. We specialize in walk in bath tubs and custom showers. Our work is guaranteed. My company is a christian based company, absolutely no smoking, cursing or drugs. You and your property is given upmost respect. We operate on the golden rule "do unto to others as you would have them do unto you." We love working for great people and desire to please.
MoistureFree Warranty
MoistureFree Warranty
Moisture Warranty is the only national moisture warranty for protecting stucco homes from the damage of moisture intrusion. Protect yourself and your home and clients with MoistureFree Stucco Warranty.
Moisture Warranty is the only national moisture warranty for protecting stucco homes from the damage of moisture intrusion. Protect yourself and your home and clients with MoistureFree Stucco Warranty.
Surface Link
Surface Link
Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!
"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."
JURGEN G on October 2018
Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!
"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."
JURGEN G on October 2018
LiveWire Electric
LiveWire Electric
We provide quality work, professionally handle all of your electrical needs. We offer 24hr emergency service, senior discounts, fast and friendly service. TECL#23345
We provide quality work, professionally handle all of your electrical needs. We offer 24hr emergency service, senior discounts, fast and friendly service. TECL#23345
Landmark Home Warranty
Landmark Home Warranty
Landmark Home Warranty is a publicly held company committed to offering the highest level of service for all of your home warranty needs.
"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."
Michael B on October 2025
Landmark Home Warranty is a publicly held company committed to offering the highest level of service for all of your home warranty needs.
"Landmark Uses Disreputable Contractors ? AZA Repair & Brenovations HVAC Are the Worst Landmark sent AZA Repair for my refrigerator, and they left it worse than before?still not working, scorch marks from a blowtorch, copper lines sticking out, tools and oil left behind, and no receipt. Then Landmark sent Brenovations HVAC for an AC motor replacement, and that turned into exposed wires, bolts hitting fan blades, missing parts, and complete disregard for safety near my kids? play area. Both companies were unprofessional, negligent, and refused accountability. Landmark?s use of these contractors makes me seriously question the value of having a home warranty at all."
Michael B on October 2025
Rescue Link
Rescue Link
Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.
Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.
High Tech Home Warranties
High Tech Home Warranties
We are a one stop shop for all your home warranty needs. Our upbeat and friendly support team is always at your fingertips to respond to questions about your warranty 365 days a year! Emergency claims will be addressed within 24 hours from time claim is submitted and non-emergency claims will be addressed within 48 hours Monday - Friday 8:30 am - 6:00 pm. During nights and weekends non-emergency claims will not receive a call back until the next business day. Our service call deductibles range from $65 - $75.
"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"
Marc G on August 2018
We are a one stop shop for all your home warranty needs. Our upbeat and friendly support team is always at your fingertips to respond to questions about your warranty 365 days a year! Emergency claims will be addressed within 24 hours from time claim is submitted and non-emergency claims will be addressed within 48 hours Monday - Friday 8:30 am - 6:00 pm. During nights and weekends non-emergency claims will not receive a call back until the next business day. Our service call deductibles range from $65 - $75.
"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"
Marc G on August 2018
America's 1st Choice Home Warranty
America's 1st Choice Home Warranty
We offer complete home warranty protection from appliances to complete home coverage.
"ChoiceHome Warranty IT IS THE WORSE...CUSTOMER SERVICE IS EXTREMELY POOR....YOU NEVER ACTUALLY GET A STRAIGHT ANSWER WHEN REPORTING ANY ISSUES...THEY ALWAYS HAVE TO CALL TOU BACK WHEN YOU CALL...THAT'S SO THE CALL CAN'T BE RECORDED. AND THE REASON FOR NOT RECORDING THEIR CALLS IS BECAUSE THEY ARE LIARS!!!! IT TOOK THEM 3 WEEKS TO REPLACE MY HOT WATER HEATER....BECAUSE THEY (MANAGERS) LIED AND TOLD ME THE APPLIANCE WAS ON THE TECHNICIANS TRUCK WHEN IN FACT I CONTACTED THE VENDOR AND I WAS TOLD THEY NEVER EVEN RECEIVED A PURCHASE ORDER THE THE HOT WATER HEATER....IT WAS A COMPLETE NIGHTMARE...ALSO I SPENT DAYS WEEKS AND HOURS ON THE PHONE TO RESOLVE THIS..BECAUSE AS SOON AS THE REPRESENTATIVES HEARD MY FRUSTRATION THE CALL WOULD CONVIENTLY BE DISCONNECTED...I COULD GO ON BUT I THINK 🤔 THAT SHOULD BE ENOUGH. STSY AWAY FROM CHOICE HOME WARRANTY!!!"
Bendetta M on September 2024
We offer complete home warranty protection from appliances to complete home coverage.
"ChoiceHome Warranty IT IS THE WORSE...CUSTOMER SERVICE IS EXTREMELY POOR....YOU NEVER ACTUALLY GET A STRAIGHT ANSWER WHEN REPORTING ANY ISSUES...THEY ALWAYS HAVE TO CALL TOU BACK WHEN YOU CALL...THAT'S SO THE CALL CAN'T BE RECORDED. AND THE REASON FOR NOT RECORDING THEIR CALLS IS BECAUSE THEY ARE LIARS!!!! IT TOOK THEM 3 WEEKS TO REPLACE MY HOT WATER HEATER....BECAUSE THEY (MANAGERS) LIED AND TOLD ME THE APPLIANCE WAS ON THE TECHNICIANS TRUCK WHEN IN FACT I CONTACTED THE VENDOR AND I WAS TOLD THEY NEVER EVEN RECEIVED A PURCHASE ORDER THE THE HOT WATER HEATER....IT WAS A COMPLETE NIGHTMARE...ALSO I SPENT DAYS WEEKS AND HOURS ON THE PHONE TO RESOLVE THIS..BECAUSE AS SOON AS THE REPRESENTATIVES HEARD MY FRUSTRATION THE CALL WOULD CONVIENTLY BE DISCONNECTED...I COULD GO ON BUT I THINK 🤔 THAT SHOULD BE ENOUGH. STSY AWAY FROM CHOICE HOME WARRANTY!!!"
Bendetta M on September 2024
American Residential Warranty
American Residential Warranty
American Residential Warranty (ARW Home) is nationally recognized as a leading innovator in the Home Protection services industry, and our focus on outstanding service and customer satisfaction is a core part of our success. With years of Home warranty experience and top-tier partners, we are able to provide top-quality service to homeowners throughout the country. Additional DBA - American Protection Plans LLC
"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."
Isabel V on June 2022
American Residential Warranty (ARW Home) is nationally recognized as a leading innovator in the Home Protection services industry, and our focus on outstanding service and customer satisfaction is a core part of our success. With years of Home warranty experience and top-tier partners, we are able to provide top-quality service to homeowners throughout the country. Additional DBA - American Protection Plans LLC
"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."
Isabel V on June 2022
Complete Appliance Protection Inc
Complete Appliance Protection Inc
CP has been providing quality home warranty products since 1998.
"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."
KEN D on September 2022
CP has been providing quality home warranty products since 1998.
"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."
KEN D on September 2022
FAQs for home warranty projects in Killeen, TX
Many benefits come with buying a home warranty when selling your home, but there are drawbacks to consider, too.
Pros
Peace of mind of home repair coverage
Incentive for buyers
Transferability to new owners
Prevent post-sale issues
Cons
Expensive cost
Exclusions of certain features or appliances
Coverage limits
Often difficult to understand
Potential wait for claim service
On average, a home warranty costs about $1,100, ranging from $80 to $8,300, depending on your home size and its features, type of home warranty plan, and the coverage included. Your home’s location also factors into the cost of a home warranty, with areas with a higher cost of living experiencing increased warranty costs. Additional cost to consider include:
Deductibles: $75–$125 per call
Add-ons: $2–$35 per month
Premiums: $200–$1,200 per year
Several factors make a home warranty worth it or not, especially the age of your home and the condition and age of the appliances in it. If you buy an older home with most or all original appliances, a warranty may be worth the investment as these home features are more likely to need repairs or replacements. However, if you’re buying a new-construction home, a warranty may already be included, and you may not need to use it for several years. In this case, purchasing add-ons may not be worth the cost until a few years later.
Offering a home warranty when selling can make your property more appealing to potential buyers. The warranty gives them peace of mind that many systems or appliances will be covered if they need to be repaired or replaced in the near future. Additionally, the home warranty may cover problems that arise during the home sale, such as a leaky roof or water in the basement.
The main types of home warranties cover the basic essentials, but additional plan types focus on specific areas such as:
Appliance plan: This plan covers typical household appliances like refrigerators, stoves, washer and dryer, built-in microwaves, and dishwashers. It costs $360 and $540 per year.
System plan: Costing between $360 and $540 per year, this plan covers central home systems like HVAC, plumbing, electrical, and water heaters.
Combination plan: This plan type covers both systems and appliances, costing between $545 and $1,500.
The Killeen, TX homeowners’ guide to home warranties
From average costs to expert advice, get all the answers you need to get your job done.
- •
If you want to avoid unforeseen repair costs, it’s a good time to look at home warranties. Learn more about home warranty costs and if it’s right for you.
A seller’s home warranty can be a great way to protect yourself from unexpected repair costs leading up to closing, and it can also entice buyers.
A home warranty can be a helpful tool to make a real estate transaction go smoothly, but who pays for a home warranty? Learn who pays and why in this guide.
Home warranties can provide peace of mind and savings on repairs and replacements. Learn how long a home warranty lasts and how to extend one.
If you’re looking to add a level of protection to your home’s appliances and systems (like plumbing), you may be considering purchasing a home warranty. Keep reading to learn about the various pros and cons associated with common home warranty plans.
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- 🌱 "Mow a small front yard"
- 🛠 "Fix a leaking pipe under the sink"
- 🏠 "Repair shingles on an asphalt roof"